Earnhardt Hyundai North Scottsdale - Service Center

This was my initial visit for service on the 2019 Santa Fe. Mr Rosen greeted me on arrival, told me the timeframe & answered all questions. Fe. Mr Rosen greeted me on arrival, told me the timeframe & answered all questions. More

Wonderful recovery, great service In a prior review from a routine service visit I mentioned that I had an overdue issue that had not been addressed and calls and emails not responded In a prior review from a routine service visit I mentioned that I had an overdue issue that had not been addressed and calls and emails not responded to. Within 2 hours of submitting the review, Mike Southern called me and scheduled an appointment at my convenience to get the issues resolved (window tinting). When I arrived I was greeted promptly, the car whisked away and windows were tinted in under an hour. All boxes now checked and I am very happy with my Santa Fe AND Earnhardt Hyundai North Scottsdale. THANK YOU MICHAEL. More

Long Time [Happy] Customer Been having my 2012 serviced there since new. Never a need to go anywhere else, Wonderful personal attention, always. Ricardo is the best! Could not b Been having my 2012 serviced there since new. Never a need to go anywhere else, Wonderful personal attention, always. Ricardo is the best! Could not be more satisfied! More

Always great service Can’t say enough good things about Ricardo. Always on top of things and makes sure the appointment goes well. Keeps me coming back for service. I’m no Can’t say enough good things about Ricardo. Always on top of things and makes sure the appointment goes well. Keeps me coming back for service. I’m not looking for a new car but the service here would certainly make me strongly consider Earnhardt. More

Service and wait time was as expected. I had a 9:00 appt., and was greeted, but the customer service department seemed short handed and I wasn’t checked in and wait time was as expected. I had a 9:00 appt., and was greeted, but the customer service department seemed short handed and I wasn’t checked in until 9:30. Ben was veryfriendly and apologized for the late checkin. I was offered a free oil change and car wash...score! More

Another fantastic service experience As always at this place, fantastic service. Knowledgeable, courteous, professional, and extremely helpful. Mike Saccheri arranged appointment time t As always at this place, fantastic service. Knowledgeable, courteous, professional, and extremely helpful. Mike Saccheri arranged appointment time that worked best for me, greeted me upon arrival and offered me a nice cool beverage on a typical AZ summer day, and had my car into the service bay in about two minutes. He kept me informed throughout the process on timelines and cost, and appeared genuinely concerned about my satisfaction. He also had the technician (Dave) explain everything done to my vehicle and the status of everything he checked out. Upon completion the service manager (Mike) greeted me to ensure I was satisfied with my experience, to see if there was anything else they could do for me, and thanked me for coming in. This is the business model other places (not just auto dealerships) need to adopt. More

Ricardo Garcia is THE BEST & so professional Anytime I have been lucky enough to get Ricardo it’s always a great experience! He is all around great, the company is lucky to have him. Anytime I have been lucky enough to get Ricardo it’s always a great experience! He is all around great, the company is lucky to have him. More

Pleasant experience to work with this dealership. I have owned 5 Hyundai's, 2 of which were purchased from this dealership. It is always an outstanding experience because of the fine people you empl I have owned 5 Hyundai's, 2 of which were purchased from this dealership. It is always an outstanding experience because of the fine people you employ, particularly Ben Girard, Service Advisor and Julian Foldes, Sales Consultant. I will continue to use Earnhardt Hyundai as my dealer of choice. These people are honest, don't play games, and really listen to the wants and needs of their customers. Thank you for renewing my faith in car dealerships. More

Always An Enjoyable Experience My wife and I have owned 5 successive Hyundai’s or Genesis, the last four from this dealer. I typically work with Ibrahim however give equal plaudits My wife and I have owned 5 successive Hyundai’s or Genesis, the last four from this dealer. I typically work with Ibrahim however give equal plaudits to the entire team; Tony, Jimmy and Ian as well. Each is a professional in their own right and always a pleasure to deal with. My recent visit was routine servicing with LeeAnn as my advisor. She is great, personable and could not have been more responsive. All in all an excellent group. More

THEY AIM TO PLEASE I have been an Earnhardt customer for many years. I purchased and get the vehicle serviced with them. It is amazing to see how normal practice is to b I have been an Earnhardt customer for many years. I purchased and get the vehicle serviced with them. It is amazing to see how normal practice is to be 100% for their customers. Their professional staff always has made themselves available for help and questions. They outdo and out perform any other Car dealers and Auto service I have experienced in the 50+ years I owned vehicles. Its a positive experience from the second you set foot on their premises. More