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Earnhardt Hyundai North Scottsdale - Service Center

Scottsdale, AZ

4.7
230 Reviews

230 Reviews of Earnhardt Hyundai North Scottsdale - Service Center

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September 20, 2022

Ricardo at service dept was very helpful, courteous and professional. Went over all the details and it was a smooth experience getting the service done. More

by shvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Garcia
Sep 21, 2022 -

Earnhardt Hyundai North Scottsdale responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Ricardo! Hope to see you at your next service visit! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

September 17, 2022

From sales to service, you cannot do better than Earnhardt Genesis. We couldn't be happier. More

by davidragovin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Southern
Sep 19, 2022 -

Earnhardt Hyundai North Scottsdale responded

It's wonderful to hear that you were impressed with our sales and service team! Thank you for choosing us and we hope to see you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

September 16, 2022

Mike Southern is a tremendous asset to the dealership. He runs an efficient and professional service department!! More

by dawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Girard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Southern, Nazy Helmy
Sep 19, 2022 -

Earnhardt Hyundai North Scottsdale responded

We will be sure to let Mike know about your kind words and we hope to see you again! Take care! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

September 15, 2022

All the staff are excellent. They are competent, knowledgeable effective at solving any customer issues. All of the staff that I had engagement with, have been with the Company More

by Recsetar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Southern, Jason Coburn
Sep 15, 2022 -

Earnhardt Hyundai North Scottsdale responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. Hope to see you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

September 14, 2022

Excellent service as usual. Service was performed within the timeframe promised. My service advisor, Ricardo, was very gracious in answering my questions and going over the resu More

by Puru Kamat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Garcia
Sep 15, 2022 -

Earnhardt Hyundai North Scottsdale responded

Puru, customer satisfaction is our main goal, and it pleases us to hear of your experiences! We can't thank you enough for your loyalty and we look forward to many more years! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

August 29, 2022

Ricardo Garcia is an excellent service advisor. Takes the time to explain how using a better gasoline benefit the vehicle and can actually save you money. More

by Greenwich123
Recommend Dealer
Yes
Employees Worked With
Ricardo Garcia
Aug 30, 2022 -

Earnhardt Hyundai North Scottsdale responded

Ricardo is a great asset to us here and it's no surprise he provides you with the quality service you deserve. Thanks for choosing us here for your vehicle needs and we look forward to seeing you at your next visit. Hope all is well. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

August 16, 2022

Service Dept is excellent: terrific service by Service Advisors: Norm Rosen & Ricardo Garcia AND Service Dept Mgr: Mike Southern More

by tomhartleyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Girard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Southern, Ricardo Garcia
Aug 16, 2022 -

Earnhardt Hyundai North Scottsdale responded

We're more than happy to hear that your experience was nothing short of stellar. Hope to see you back here again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

August 11, 2022

Went to the dealership early on Saturday morning. Our advisor Ben took great care of us, as always. First by squeezing us into his packed load that day and then fixing our car, changing the oil and w More

by Gary W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Girard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Earnhardt Hyundai North Scottsdale responded

Hi Gary, it's so nice to know that Ben always provides you with a memorable service visit! Feel free to call or stop by if there is anything else we can do for you. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

August 11, 2022

Ricardo was thorough, helpful, and conscientious. My car was in and out in a reasonable time considering it was a 60K mile service. Not cheap, but my G80 Genesis is worth it. More

by highwayman.jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Garcia
Aug 12, 2022 -

Earnhardt Hyundai North Scottsdale responded

Ricardo is awesome and it's no surprise that he took such great care of you! We look forward to seeing you at your next service visit! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

July 27, 2022

5 Star, 5 Star, 5 Star. Ben has been our advisor for many years and it's always a great experience. He's very professional, knowledgeable and always available for question More

by LW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Girard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Earnhardt Hyundai North Scottsdale responded

We are thrilled to hear that Ben always provides you with the 5-star experience that you're looking for! We look forward to hearing from you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

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