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Earnhardt Hyundai North Scottsdale

Scottsdale, AZ

4.8
2,373 Reviews
Earnhardt Hyundai North Scottsdale is Arizona's newest Hyundai dealership. Our goal is to establish the highest degree of confidence by actively listening to our customers and employees. Our goal is simply to provide an exceptional experience before, during and after the sale. At Earnhardt Hyundai North Scottsdale providing an exceptional experience is not a slogan it is our way of life.
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8445 E Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 2,373 reviews

May 04, 2017

Best car buying experience ever... Everyone was great. Very professional. Loved the coffe bar. The dealership is very clean. Staff is very knowledgeable on their product. This was the b More

by mastrillinancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony WHal
May 06, 2017 -

Earnhardt Hyundai North Scottsdale responded

Thank you for leaving us this great review. I am very happy to hear that we were able to provide you the best car buying experience you’ve ever had! Please come back and see us again in the future with anything else you might need. Take care! Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 04, 2017

all smiles until you try to get money back over charged us for our tabs and registration, when i caught there "mistake" it took over 10 emails and countless phone calls just to get them to agre More

by bobomatic
Recommend Dealer
No
Employees Worked With
Ian Parker
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2017 -

Earnhardt Hyundai North Scottsdale responded

Thank you for alerting us about this issue. I would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com

May 07, 2017 -

bobomatic responded

That was a nicely worded and concerning response, But what else are you going to say. Nine days and not one email reply from you guys or could I get anybody to answer the phone. The operator would transfer me and every time I got a voicemail and no return phone call. my only course of correspondence will be through email, this way I have some sort of documentation.

May 04, 2017

Earnhardt Hyundai North Scottsdale Review The entire experience from start to finish of the Earnhardt Team exceeded my expectations. I will definitely buy another vehicle and recommend them to More

by michael.atabala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark R, Tony F, Nicole, Michael Southern
May 06, 2017 -

Earnhardt Hyundai North Scottsdale responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am pleased to hear your entire experience with Earnhardt Hyundai North Scottsdale team exceeded your expectations. We look forward to working with you or anyone you might send our way in the future. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 03, 2017

Excellent Car Buying Experience Very happy with my new car and the entire car buying experience. First Hyundai purchase--dealership went out of their way to treat me with respect and More

by dtwibell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Frame
May 04, 2017 -

Earnhardt Hyundai North Scottsdale responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and I am delighted to know that our team treated you with respect and value your business. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Best, Mark Rushford General Manager mark.rushford@earnhardt.com

May 02, 2017

EXCELLENT BUYING EXPERIENCE WE HAVE LEASED FIVE CARS FROM THIS DEALERSHIP AND EACH EXPERIENCE HAS BEEN EXTREMELY SATISFACTORY AND SEAMLESS FROM WORKING WITH JULIAN IN SALES TO IA More

by jrlerner2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2017 -

Earnhardt Hyundai North Scottsdale responded

Thank you so much for the great review of your experience at our dealership and especially with Julian and Ian. All of the employees appreciate your loyalty to Earnhardt Hyundai North Scottsdale. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Warm regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 02, 2017

Professional sales and service people! We just purchased our 4th Hyundai in the past 5 years from Earnhardt. Love the convenient location for service and the gratitude they show for our lo More

by Tamra Armijo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Paulson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Crook, Drew Gabler
May 02, 2017 -

Earnhardt Hyundai North Scottsdale responded

Tamra, you have been doing business with Earnhardt Hyundai North Scottsdale for years and your review about us is truly appreciated. Enjoy your new Hyundai that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Warm regards, Mark Rushford General Manager mark.rushford@earnhardt.com

April 27, 2017

Good deal all around Russ determined what I was looking for, found a vehicle that matched it, worked out the numbers and we arrived at a deal. Picked the car up once prep More

by ftresnak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Boettcher
Apr 28, 2017 -

Earnhardt Hyundai North Scottsdale responded

Thank you so much for sharing your car shopping experience with us. I’m happy to hear you were able to find what you were looking for including standard-setting customer service from Russ. Thank you for choosing us for your automotive sales and service needs and we look forward to meeting all your future needs the next time you need us. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com

April 25, 2017

new car buy Ibrahim was very helpful with the whole process of buying a car as was everyone else involved in making it happen. I would work with them again. More

by slh10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ibrahim Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Gabler
Apr 26, 2017 -

Earnhardt Hyundai North Scottsdale responded

Thank you for leaving us this positive review. I am very happy to hear Ibrahim and the rest of our team were very helpful during your car buying with us. We look forward to seeing you back again in the future! Take care. All best, Mark Rushford General Manager mark.rushford@earnhardt.com

April 24, 2017

my experience overall my experience was excellent. time from start to finish seemed a bit too long. Our salesperson did a wonderful job showing the positive More

by jrc584
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 25, 2017 -

Earnhardt Hyundai North Scottsdale responded

Thanks for sharing your excellent experience with us! We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Warm regards, Mark Rushford General Manager mark.rushford@earnhardt.com

April 22, 2017

Thorough Sales Process Ibrahim was very thorough and deliberate in his sales process. I had an idea of what was going to happen and he tried to manage my expectations and st More

by natecall1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 24, 2017 -

Earnhardt Hyundai North Scottsdale responded

Thank you for writing about your visit with us, and congratulations on your new purchase! Ibrahim is the asset to Earnhardt Hyundai North Scottsdale, and it is encouraging to hear he impressed you by delivering our trademark service. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Respectfully, Mark Rushford General Manager mark.rushford@earnhardt.com

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