Earnhardt Hyundai North Scottsdale

Really like the responsiveness of Earnhardt Hyundai on Frank Lloyd Wright in North Scottsdale! I needed the 30,000 mile maintenance to be done. It was so easy to make the service appointment and when I ar Frank Lloyd Wright in North Scottsdale! I needed the 30,000 mile maintenance to be done. It was so easy to make the service appointment and when I arrived my service advisor, Gibson, said it would be a couple of hours. I waited in the comfortable customer lounge and within 2 hrs my Santa Fe was ready to go. Gibson gave me a heads up that the car was due for service, arranged a time that was convenient for me and took care of me as soon as I arrived. I really appreciate the personalized service. More

Totally recommend this dealership from purchasing my car to scheduling a service on my car has been amazing. Everybody has treated me with the utmost respect and consistent service. to scheduling a service on my car has been amazing. Everybody has treated me with the utmost respect and consistent service. More

Great service and a wonderful place to wait for your car. Norm promised the car would be ready in one hour and it was. In and out easily. Thanks Norm Tom Hill Norm promised the car would be ready in one hour and it was. In and out easily. Thanks Norm Tom Hill More

This dealership worked quickly and efficiently on servicing my car. They communicated well and overall exceeded my expectations. Thank you! servicing my car. They communicated well and overall exceeded my expectations. Thank you! More

Rob and Ruben were very professional to make sure they met all of our requirements. met all of our requirements. More

I came in with a problem with my missing key to my wheel locks and they took care of me quickly and at no cost to me. The car was brand new and when my wife ran over a nail and had to buy a new tire. Low locks and they took care of me quickly and at no cost to me. The car was brand new and when my wife ran over a nail and had to buy a new tire. Low and behold the key to the lock nut was missing ....no problem Hyundai took care of it. More

My experience working with Farid was exceptional. He is transparent, patient and genuinely focused on helping me find the right vehicle. The entire process was smooth from start to finish. He explain He is transparent, patient and genuinely focused on helping me find the right vehicle. The entire process was smooth from start to finish. He explained all options clearly, respected my budget, and insured Every detail was taken care of. I couldn’t ask for a better sales person! More

As always Tyler Busell and the Hyundai team provided an outstanding service experience for my Tucson Hybrid. I always wait at the dealership and everything was taken care of in a timely fashion even on a outstanding service experience for my Tucson Hybrid. I always wait at the dealership and everything was taken care of in a timely fashion even on a very busy Monday morning. The service people friendly and very helpful, the environment clean, pleasant, and comfortable. Thank you! I bought the car elsewhere but will only use Earnhardt Hyundai North Scottsdale for service because it's always been excellent with the first Hyundai that we purchased at your dealership. Also any time I have called Tyler Busell about my car, he has been courteous, patient, and extremely helpful. More

Stay far, far away from Earnhardt Hyundai Service. I made an appointment to take my car in on 08/25/2025 to replace the Passenger Rear Tire due to a puncture near the sidewall of the tire. Replacing I made an appointment to take my car in on 08/25/2025 to replace the Passenger Rear Tire due to a puncture near the sidewall of the tire. Replacing that tire took nearly 2 hours and when I went to the car with the Service Writer, Tony, I noticed that the punctured tire was still on the car and the new tire was put on the Driver's Side. Tony the Service Writer told me that everything was fine because the tires had been rotated. I said there was no tire rotation on the Service Order and I did not request tire rotation. After checking with Service, Tony learned that the wrong tire had been replaced and the work needed to be done over. After another hour went by, I was able to talk with the Shop Foreman, Bill, who told me that the work had been done by an Apprentice. Apparently, Earnhardt Hyundai does not think the work of an Apprentice needs to be reviewed before a vehicle is released to a customer. Bill, the Shop Foreman, told me that he reviewed the work of the Apprentice the second time around. I noticed that my chrome air valve cap was missing, even though the Shop Foreman said he reviewed the work of the Apprentice the second time around. I have no way of knowing if my Driver's Side Rear Tire that was mistakenly removed initially from my vehicle was the tire that was actually replaced on my vehicle once I discovered the mistake. It was a tire with 7,500 miles on it, so like new. I asked for help from my Sales Associate, Ibrahim, and was promptly told he has nothing to do with Service. The Service Writer, Tony, just went on and on about how bad of a day he was having with no concern for the day he had put me through. The Shop Foreman, Bill, allowed an Apprentice who had screwed up the work on my vehicle initially to work on my vehicle again and thought that was the right thing to do. For my "troubles", I was offered a free car wash, which I promptly refused. Had I not discovered that the tire with the plug near the sidewall had not been replaced, I could have been driving 70 miles per hour on the highway, gotten a blow out on the plugged tire, and caused an accident endangering the lives of others and myself. All because Earnhardt Hyundai allows Apprentices to work on customer cars without qualified supervision or review. Never again for Service or Purchase at Earnhardt Hyundai ! More

Good customer service and the work was performed in a timely manner. Also the waiting area was clean and comfortable. timely manner. Also the waiting area was clean and comfortable. More