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Earnhardt Ford - Service Center

Chandler, AZ

4.9
358 Reviews
Call Service Center (480) 893-0000

358 Reviews of Earnhardt Ford - Service Center

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April 22, 2025

This dealership always provides quality, reliable and timely service. Thank Josh and the team for taking care of me the other day. More

by QCrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in fast lane
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Apr 24, 2025 -

Earnhardt Ford responded

We're thrilled to hear about your positive experience. Josh and the team work hard to ensure top-notch service, and your feedback means a lot. We look forward to seeing you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 16, 2025

The dealer and service department really went out of their way to help me with repairs and trading in a vehicle I no longer needed. More

by robfil69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Qayumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie
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Apr 17, 2025 -

Earnhardt Ford responded

We're thrilled to hear about your positive experience! Our team is dedicated to providing top-notch service, and it's great to know we met your expectations. Thank you for placing your trust in us for your vehicle needs! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 13, 2025

Fantastic service and quality of work provided. Josh is extremely knowledgeable as well as other service personnel More

by daniel.j.kramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Earnhardt Ford responded

Thank you, Daniel! We're thrilled to hear you had a fantastic experience and found our team knowledgeable. We take pride in delivering quality service and appreciate your kind words about Josh and the team. Your support motivates us to keep doing our best! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 12, 2025

I was a walk in for overdue service on a Friday…. i expected to make an appointment and they took me right away and I was out in an hour. I was informed of a recall and was set up on the same day for More

by kmkeaveny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Schuchart
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Apr 14, 2025 -

Earnhardt Ford responded

Thank you for your fantastic review! We're thrilled to hear that we could accommodate you quickly and keep you informed about the recall. Your satisfaction is our priority, and we look forward to seeing you again for the follow-up appointment! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 05, 2025

Josh did a great job explaining the needed replacements and repairs for my vehicle. The other staff were courteous and pleasant More

by alair.scott15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 07, 2025 -

Earnhardt Ford responded

Alair, we're thrilled to hear about your positive experience with Josh and our team! Providing clear explanations and excellent service is our priority. Thank you for taking the time to share your feedback—it's greatly appreciated! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 04, 2025

Excellent customer service! The wait time was much shorter than expected. I was on my way much sooner than expected! More

by basmith6358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Apr 07, 2025 -

Earnhardt Ford responded

Thanks for the fantastic feedback! We’re thrilled to hear you had a great experience with our customer service and that we exceeded your wait time expectations. We’re always here to make your visit as smooth as possible! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 30, 2025

Service adviser JR provided a clear understanding of the service expectation and kept me informed throughout the process More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser JR
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Mar 31, 2025 -

Earnhardt Ford responded

Thank you, Joe! We're thrilled to hear that JR provided you with clear communication and a great service experience. Your satisfaction is our top priority, and we appreciate your feedback! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 17, 2025

Great experience with Ali in the quick lane and when the vehicle went to the main shop it was an equally great experience !! More

by chaines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Shuckhart
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Mar 18, 2025 -

Earnhardt Ford responded

Thanks for the awesome feedback! We're thrilled to hear you had a great experience with both Ali and our main shop team. Your satisfaction means a lot to us! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 05, 2025

Joe Helms and Diego Peralta did a good job identifing the problem and fixing it in a very timely manor. Joe kept me well informed. More

by retuttle27
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Helms, Diego Peralta very good
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Mar 06, 2025 -

Earnhardt Ford responded

We're thrilled to hear about your positive experience with Joe and Diego! Timely communication and effective problem-solving are what we strive for. Thanks for sharing your feedback—it truly motivates our team! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 05, 2025

I bring my truck into Ally to get it serviced She is always on top of it from when I arrive till I drive away Thanks Ally for being on top of your game More

by johnwilfert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Molus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Earnhardt Ford responded

Thank you for your stellar rating, John! We're so happy to hear Ally always delivers 5-star service. We look forward to working with you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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