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Earnhardt Ford

Chandler, AZ

4.9
518 Reviews
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7300 W Orchid Ln

Chandler, AZ

85226

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Showing 518 reviews

May 04, 2024

Great service by Filip and Service Crew. Fixed my issue quickly and right the first time. More

by David K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip
May 06, 2024 -

Earnhardt Ford responded

Hi David, thank you for sharing your positive experience with us! We're thrilled to hear that Filip and our service crew were able to quickly resolve your issue. We appreciate your feedback and hope to continue providing you with excellent service in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

May 01, 2024

Great staff. Service lane and the Quick lane for oil changes etc. are always helpfull and informative. More

by Mpolzer85345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
May 02, 2024 -

Earnhardt Ford responded

Hi Mpolzer85345, thank you for your kind words about our staff and service lanes! We are thrilled to hear that you found our team to be helpful and informative. We appreciate your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 28, 2024

Josh was great. He explained everything about my service. Pricing was fair. I would recommend to friends More

by emccabe66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
Apr 29, 2024 -

Earnhardt Ford responded

Hi Emccabe66, thank you for taking the time to share your experience with us. We're glad to hear that Josh provided excellent service and that you found our pricing fair. We appreciate your recommendation and hope to continue exceeding your expectations in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 28, 2024

Allie was a great service coordinator! Will be back! Will be back for future service! More

by molliewm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Cornille
Apr 29, 2024 -

Earnhardt Ford responded

Hi Mollie! Thank you for the wonderful feedback about Allie! We are thrilled to hear that you had a great experience with our service coordinator. We appreciate your support and look forward to welcoming you back for future services! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 28, 2024

Received great service and price on my new 2024 Ford Explorer ST. I traded in my 2019 Ford Edge St, and received a great trade value. More

by gbtaxes
Recommend Dealer
Yes
Employees Worked With
Chase Peterson, Sales
Apr 29, 2024 -

Earnhardt Ford responded

Hi gbtaxes, thank you for sharing your positive experience with us! We're thrilled to hear that you received great service and pricing on your new 2024 Ford Explorer. We aim to provide excellent experiences for our customers, and we're glad to hear that reflected in your experience. Welcome to the family! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 26, 2024

Our purchasing experience was one word ~ EXCELLANT! Ron, Joel, Christian and David were the ultimate staff to work with for our King Ranch. We will definitely refer friends and family to Earnhardt Ford More

by gottarv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Qayumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian (finance) and David (tech support for all the electronic bells and whistles included in our King Ranch)
Apr 29, 2024 -

Earnhardt Ford responded

Thank you for the great review, gottarv! We're thrilled to hear that Ron, Joel, Christian, and David provided you with excellent service during your purchasing experience. We appreciate your kind words and look forward to welcoming your friends and family as well. Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

April 26, 2024

They were friendly, inviting, and professional. Loved working with all the staff who made the process so quick and easy. More

by oosgood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Earnhardt Ford responded

Hi Oosgood, thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff. Providing excellent service is always our top priority. We appreciate your feedback and hope to work with you again in the future. Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

April 23, 2024

My truck purchase with Earnhardts was hassle free. The entire process was handled quickly and professionally. , More

by Dennis Randall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Earnhardt Ford responded

Hi Dennis, thank you for taking the time to share your positive experience with us! We're thrilled to hear that your truck purchase with us was hassle-free. We appreciate your feedback and look forward to serving you again in the future. Enjoy your new truck! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

April 20, 2024

I worked with Kyle in the service department. He exceeded my expectations and was upfront and transparent in his communication. More

by Srhambright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in Service
Apr 22, 2024 -

Earnhardt Ford responded

Hi Srhambright, thank you for sharing your positive experience with Kyle in our service department. We are thrilled to hear that he exceeded your expectations and provided transparent communication. We appreciate your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 19, 2024

I bought the vehicle at Horne because they had the exact vehicle I wanted (great experience), had warranty work done at LHM Ford because they could get the recall done most expeditiously and I was traveling More

by Macitack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and Tommy
Apr 23, 2024 -

Earnhardt Ford responded

Hi Macitack, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such a positive experience with our service team at Earnhardt. We truly appreciate your recommendation and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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