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Earnhardt Ford

Chandler, AZ

Overview
Employees
Reviews
Vehicles
4.9
518 Reviews
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7300 W Orchid Ln

Chandler, AZ

85226

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Showing 518 reviews

November 03, 2023

Very easy process, no pressure, from sales to finance, this went smoothly and was a great experience More

by Melphx1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Earnhardt Ford responded

Thanks for sharing your positive experience! We strive to make the process hassle-free and enjoyable for our customers. If you have any future questions or need assistance, feel free to reach out. We appreciate your feedback! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

November 01, 2023

Service was done promptly and professionally. Reed, took care of the task as I requested. More

by jshepkota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed, and I would give him a 5 Star Rating
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Nov 02, 2023 -

Earnhardt Ford responded

We love to hear Reed and our team exceeded your expectations! We look forward to providing you with another 5-star visit in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

October 29, 2023

Friendly, professional and they go out of their way to please the customer! Awesome every time. More

by seamsr5.8inches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip Vranesevic
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Oct 30, 2023 -

Earnhardt Ford responded

We appreciate your stellar rating & we look forward to continuing to exceed your expectations! Take care. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

October 28, 2023

Ron in sales and Christian in finance are the best. Came to a price quickly, no back and forth. More

by Asuasu1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron, CHristain, Ana
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Oct 30, 2023 -

Earnhardt Ford responded

We love to hear Ron and Christian ensured you drove away a happy customer! Welcome to the family! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

October 27, 2023

I worked with Gwen in the service department, she was great. Over the top customer service. She was a very nice person to work with. I had brought my 2021 Lincoln Corsair in for a couple of things o More

by amysuehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwen
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Oct 31, 2023 -

Earnhardt Ford responded

Amy Sue, We are disappointed about the inconvenience this has been for you. We understand that your time is valuable and we will be here to assist whenever you get a chance to bring your vehicle back in. We will have our Shop Foreman look into the issue personally. Thank you for your understanding. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

October 13, 2023

Gwen was a wonderful person. She was pleasant and respectful. Some small glitches which she addressed quickly. Problems taken care of and a satisified customer. Thank you to G More

by legs_60097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwen
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Oct 17, 2023 -

Earnhardt Ford responded

We are so lucky to have Gwen on our team & we're proud of her for ensuring you left a satisfied customer. Please don't hesitate to reach out if there's anything else we can assist with. Take care! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Oct 17, 2023 -

legs_60097 responded

In my opinion, Gwen was happy to help in any way she could not only in my case but also with any other customer that came to her. Gwen would be an asset in any corporation she representated.

October 07, 2023

Great service and very friendly staff, easy to set up appointment online and service was very fast More

by mrogers8619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Oct 09, 2023 -

Earnhardt Ford responded

We are so happy to hear our team delivered a smooth & quick service visit! We look forward to working together again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

October 05, 2023

Great service and issue was solved just as promised. Would use again if I had another serious problem with my vehicle. More

by pshinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Helms
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Oct 09, 2023 -

Earnhardt Ford responded

Thank you for your stars, pshinn! We are happy to hear our team provided you with excellent service! Don't hesitate to reach out if there's anything else we can help with! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 24, 2023

Gwen was very friendly. She said they would take care of my bronco quickly and she came through. Thank service department! More

by karabzwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwen Giles
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Sep 25, 2023 -

Earnhardt Ford responded

Thank you for trusting us with your Bronco, Kara. We're thrilled Gwen delivered a stellar experience. Until next time! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

September 23, 2023

FINALLY able to get recall done as parts were NEVER available for literally MONTHS. Aside from that delay the service was done quickly and Jacob did a great job. More

by doxwife2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Sep 25, 2023 -

Earnhardt Ford responded

We strive to ensure our customers experience quality service and we're happy to hear that despite the long wait, you enjoyed your visit. Thank you for your stars! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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