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Earnhardt Ford

Chandler, AZ

Overview
Employees
Reviews
Vehicles
4.9
518 Reviews
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7300 W Orchid Ln

Chandler, AZ

85226

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Showing 518 reviews

January 03, 2024

I was treated professionally and courteously By dealership staff. My transaction was swift and pleasant More

by eveent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek
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Jan 04, 2024 -

Earnhardt Ford responded

Hi Eveent! Thank you so much for your kind words. We strive to provide professional and courteous service to all our customers. We're glad to hear that your transaction was swift and pleasant. If you have any other feedback or questions, feel free to reach out. Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

January 03, 2024

Great selection & sales professional was informative, not pushy. He showed me new & used based on what I told him I was looking for. He made the process easy. More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadi Rasheed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Earnhardt Ford responded

Hi Kevin, thank you for your kind words! We're thrilled to hear that our sales professional provided you with great service and made the process easy for you. We appreciate your feedback and hope to assist you again in the future. Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

December 28, 2023

Everyone we worked with was very professional and friendly. This is the 2nd truck we have purchased from them. Highly recommended. More

by Jmeyer101
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joel Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Westerman, Christian Harding
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Dec 29, 2023 -

Earnhardt Ford responded

Hi Jmeyer101! Thank you so much for your kind words and for choosing us again for your truck purchase. We truly appreciate your support and recommendation. It was a pleasure working with you and we look forward to serving you in the future. Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

December 26, 2023

Everyone was so friendly and helpful. They were very straight forward and did an amazing job explaining the options and features of my new car. More

by Kila0627
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Earnhardt Ford responded

Hi Kila0627! Thank you so much for your kind words. We're thrilled to hear that you had a great experience with our team and that they were able to provide you with all the information you needed. We appreciate your feedback and hope you enjoy your new car! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

December 21, 2023

We truly appreciate the support in our vehicle purchase. The staff were amazing and we are very happy with our new car! More

by nbowman0524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Earnhardt Ford responded

Hi nbowman0524! Thank you so much for your kind words and positive feedback. We're thrilled to hear that you had a great experience with our staff and that you're enjoying your new car. We appreciate your support and look forward to serving you again in the future! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

December 19, 2023

What a disappointment, I contacted Art, by phone, to purchase a Ford Lightning. I'm a serious buyer and had submitted a credit application and my trade information. When he found out I had contacted a More

by fvargas62230
Recommend Dealer
No
Employees Worked With
Art Manni
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Earnhardt Ford responded

Frank, Your review was definitely concerning to read, which is why I reviewed Art's e-mail correspondence with you. I read through it multiple times and at no time was Art rude or unprofessional. He was very upfront and transparent about everything, and I'm not quite sure where the idea that he refused to work with you came from. We appreciate you reaching out initially and we wish you the best of luck in your continued search for an F-150 Lightning. Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

December 14, 2023

Excellent service even without appt. Josh Perez was outstanding and handldd every phase of my ervice, including payment. More

by Samwhitlockaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Perez
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Dec 15, 2023 -

Earnhardt Ford responded

Hi Sam, thank you for your kind words and positive feedback! We're thrilled to hear that Josh provided excellent service and took care of everything for you. We appreciate your business and hope to serve you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 13, 2023

Your home service team that came to my house to do the recall is awesome. I highly would recommend them. More

by Ridered28450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez, service…10 star !!!
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Dec 14, 2023 -

Earnhardt Ford responded

Hi Ridered28450, thank you for your kind words! We're thrilled to hear that our team exceeded your expectations. We truly appreciate your recommendation and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 12, 2023

Everyone is there to make your experience better. They figured out the problem. Gave me solutions and costs. Then kept me informed as to the progress. Thank you for your professionalism. More

by drcasillas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip and Liz
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Dec 14, 2023 -

Earnhardt Ford responded

Hi drcasillas, thank you for your kind words! We're glad to hear that our team was able to provide you with solutions and keep you informed throughout the process. We strive to provide professional service and appreciate your feedback. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 10, 2023

1st time visiting this dealership, fast, friendly, and helpful. I was getting an oil change and this was a quick and easy process. In and Out More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
You need the service department listed like management and sales :(
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Dec 11, 2023 -

Earnhardt Ford responded

Hi Andy, thank you so much for taking the time to share your positive experience at our dealership! We're thrilled to hear that our team provided fast, friendly, and helpful service during your oil change. We appreciate your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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