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Earnhardt Chrysler Jeep Dodge Ram

Gilbert, AZ

4.7
1,171 Reviews
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1521 East Drivers Way

Gilbert, AZ

85297

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Showing 1,171 reviews

June 03, 2024

My sales expert, Jay, did not pressure me and instead seemed more like an old friend cruising through the inventory lot chatting about model year options and dealer incentives. Of course, his job is to s More

by michaelthewestman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Lay
Jun 04, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hey Michael, we're thrilled to hear about your positive experience with Jay! Building relationships and helping you find the perfect car is what we love to do. Thank you for choosing us, and we look forward to serving you in the future. Enjoy your new ride! Regards, Victoria Smith victoria.smith@earnhardt.com

June 02, 2024

Great service, great experience! Transparent pricing, friendly customer service, excellent communication! I’m had some bad car dealership experiences in the past, Earnhardt’s was ver More

by David Guenthardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Lopez
Jun 03, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

David, we are thrilled to hear about your positive experience with us! Providing transparent pricing and excellent communication is our top priority. We are glad we could exceed your expectations and look forward to serving you again in the future. Thank you for choosing us! Regards, Luke Morris Service Director luke.morris@earnhardt.com

May 31, 2024

Love this group of people. They are wonderful to work with and took great care of my vehicle while I was vacationing. Love them! More

by BAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Lamch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiana Dela Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Bolanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Zundel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

We are thrilled to hear that you had a great experience with our team, Baz! Providing excellent service to our customers is always our top priority. Thank you for choosing us to take care of your vehicle while you were away on vacation. We look forward to serving you again in the future! Regards, Luke Morris Service Director luke.morris@earnhardt.com

May 28, 2024

I purchased my 2013 Dodge Journey from this dealership brand new, and bought the MOPAR lifetime unlimited miles warranty. I brought it in, and the lack of transparency upfront about this process was infur More

by migueldehoyos41a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Ray
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Miguel, We appreciate you taking the time to share your concerns and for speaking with our team here about them. Transparency is extremely important and we will be sure to take your experience into account, as we're always working to better serve our guests. Should you like to discuss this any further, please don't hesitate to contact me. Regards, Josh Utley Service Manager josh.utley@earnhardt.com

May 23, 2024

My experience was the best out of all the vehicles I have purchased over the years. No pressure and very courtious staff, wit a relaxed atmosphere. More

by Bryan-shirley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Cornwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy Estrada. 5 ⭐️⭐️⭐️⭐️⭐️, Carson Condu
May 24, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Bryan-shirley! Thank you for taking the time to share your experience with us. We are thrilled to hear that you had the best car-buying experience with our courteous staff and relaxed atmosphere. We appreciate your kind words and look forward to serving you again in the future. Regards, Victoria Smith victoria.smith@earnhardt.com

May 21, 2024

My sales rep Tyler was awesome. Didn't feel rushed to do a sale. He walked me through the whole process with an amazing attitude. More

by Imlovingit1118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Sanches 5 star, Tyler Bates
May 22, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Imlovingit1118, thank you for sharing your positive experience with Tyler! We're thrilled to hear that he provided you with exceptional service and made you feel comfortable throughout the process. We appreciate your feedback and hope to see you again soon. Regards, Victoria Smith victoria.smith@earnhardt.com

May 21, 2024

Service was excellent. Trina our service writer was awsome. She kept me informed perfectly. Everything was taken care of that I asked for. More

by Rwood1353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiana Dela Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Rwood1353, thank you for taking the time to share your experience! We're thrilled to hear that Trina provided you with excellent service and kept you informed every step of the way. We're glad we could take care of everything you needed. We appreciate your feedback! Regards, Luke Morris Service Director luke.morris@earnhardt.com

May 19, 2024

Over the past several years, I have dealt with several dealers in the Phoenix area, I must say that dealing with Earnhart was a very good experience. The salesman made it easy and a pleasant experience th More

by Ds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Cornwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

We are thrilled to hear about your positive experience with us, Ds! Providing excellent customer service is our top priority, and we are glad to hear that our team made your car-buying experience easy and pleasant. Thank you for choosing us, we appreciate your business! Regards, Victoria Smith victoria.smith@earnhardt.com

May 19, 2024

Arguably one of the smoothest buying processes ever, and, from > 250 away! Michelle T communicated with me efficiently and effectively from the day I checked online availability via Autotrader. She answered More

by tlreich99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle and Cedric
May 20, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi tlreich99, thank you so much for sharing your positive experience with Michelle and our team at Earnhardt CJDR! We're thrilled to hear that you had such a smooth buying process. Your feedback is greatly appreciated, and we hope you continue to enjoy your truck! Welcome to the family! Regards, Victoria Smith victoria.smith@earnhardt.com

May 18, 2024

I like the service department at Earnhardt Dodge. They can always get me in on the date and time I need. More

by WW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiana Dela Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi WW! Thank you for taking the time to share your positive experience with our service department. We're thrilled to hear that we could accommodate your schedule and provide you with excellent service. We appreciate your feedback and look forward to serving you again in the future. Regards, Victoria Smith victoria.smith@earnhardt.com

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