Earnhardt Chrysler Jeep Dodge Ram
Gilbert, AZ
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Parker Wolpe, helped us with our purchase, and was wonderful, We haven't purchased a new car in several years, and were reluctant to deal with a dealer, but using their internet inventory and online q wonderful, We haven't purchased a new car in several years, and were reluctant to deal with a dealer, but using their internet inventory and online quoting, made the whole process a breeze, when we arrived at the dealership Parker was incredibly helpful in answering all of our questions, and at no time pressured us in any way about the decision. The process was wonderful, speedy, and the price was the best I found in Arizona! couldn't be happier More
Crappy customer service in their service department. Pulled up at 2:59 to get an oil change on my RAM 1500. The dopy slow service attendant eventually moseys on over and asks what can he do for me. W Pulled up at 2:59 to get an oil change on my RAM 1500. The dopy slow service attendant eventually moseys on over and asks what can he do for me. When I said I am here for an oil change, he lazily looks at his watch and says "Sorry we stop admitting oil changes at 3 o'clock." By then it was 3:01. He then just turned around and walked off. I took off early from work to attempt to make it over there and then to just be blown off like that. What a waste of my afternoon. Not the first time this has happened to me. Took my 2500 in about 6 months ago for the same service. Got in at around 2:30 and was told that they have no more space for the day and gave me a front of the line pass and was told to come back. Fat lot of good its going to do me if I can't be there early enough in the afternoon to get service done, and the service department doesn't open until 7:30 and I have to be to work at 7 am. Besides that, I have been on their waiting list for over a year now for the recall on the high pressure fuel pump for my 2500. All I get anytime I ask is "yea that part is coming in slow. We get like 2 or 3 a week." When asked where I am on the waiting list, I get no reply from them whatsoever. I will be taking both of my RAM trucks elsewhere for service from now on. More
Tailgate recall and tire rotation. Jake was very friendly and listened to my request about being careful with my Ram, because I take awesome care of my vehicles. Jake was very friendly and listened to my request about being careful with my Ram, because I take awesome care of my vehicles. More
It was so refreshing to be treated respectfully also very transparent no hidden agenda right on to mark Molisch, John pochiro they were very attentive and took well care of any concerns 👍👍👍👍👍👍 transparent no hidden agenda right on to mark Molisch, John pochiro they were very attentive and took well care of any concerns 👍👍👍👍👍👍 More
Went in for oil and filter on my 2500. Burt Johnson in service was EXCELLENT. Quick, efficient, honest and well mannered. Truly a credit to his profession. While it has not always be Burt Johnson in service was EXCELLENT. Quick, efficient, honest and well mannered. Truly a credit to his profession. While it has not always been this way at Earnhardt, I will use Burt each and every time for service from this point on.... More