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Earnhardt Chrysler Jeep Dodge Ram

Gilbert, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,194 Reviews
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1521 East Drivers Way

Gilbert, AZ

85297

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Showing 1,194 reviews

November 07, 2023

Parker is a very relatable and personable individual. He truly understands the needs of the buyer. More

by Garrettaruiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Wolpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you, Garrett, for your positive feedback! We strive to ensure that we connect with buyers and understands their needs, and we're thrilled Parker delivered a stellar visit. We appreciate your stars and look forward to working together again soon. Regards, Victoria Smith victoria.smith@earnhardt.com

November 07, 2023

They exceeded my expectations. Perfect customer service Vehicle purchases always go the best with Earnhardt More

by lesliea1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Wolpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Leslie, thank you so much for your kind words! We're thrilled to hear that we exceeded your expectations and provided excellent customer service. We appreciate your trust in us. Take care and have a great day! Regards, Victoria Smith victoria.smith@earnhardt.com

November 03, 2023

Parker from Earnhardt Dodge Ram did an excellent job at hooking us up with the correct Ram based on our needs. It does the job of towing our travel trailer along with being our everyday vehicle perfectly. More

by knessr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Wolpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi knessr! Thank you so much for your kind words and for taking the time to share your positive experience with Parker. We're thrilled to hear that he helped you find the perfect Ram that meets all your needs and that you had an enjoyable buying process. We're always here for any questions you may have in the future. Regards, Victoria Smith victoria.smith@earnhardt.com

November 02, 2023

Great customer service and great selection. Parker in sales was a pleasure to work with, will return! More

by Jmartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Wolpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you, Jmartinez! We're thrilled to hear that you had a great experience with our customer service and selection. We're glad Parker was able to assist you, and we look forward to serving you again in the future! Regards, Victoria Smith victoria.smith@earnhardt.com

November 02, 2023

We had a great experience! He was knowledgeable and worked quickly! Would happily purchase from him again! More

by Antegodoy3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Wolpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

We're thrilled to hear that you had a great experience with our team. We strive to provide knowledgeable and efficient service to all our customers, and we look forward to serving you again in the future! Regards, Victoria Smith victoria.smith@earnhardt.com

November 02, 2023

Parker made this process so smooth and easy for me! His communication was amazing and he took such great care of me beginning to end. I absolutely love my Infiniti!! More

by Morganmichelle2006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Wolpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Morgan, thank you so much for your kind words! We're thrilled to hear that Parker provided you with a smooth and enjoyable experience. We're glad you love your Infiniti and we appreciate your feedback. Let us know if there's anything else we can assist you with in the future! Regards, Victoria Smith victoria.smith@earnhardt.com

November 02, 2023

They want the car for 3 days before they even look at it! !!! how/why is that possible??? Am I the only one in the world who actually needs their car daily?? Why can they not look at the vehicle the same day More

by Tlh
Service Time
Recommend Dealer
No
Employees Worked With
Marvin Bolanos
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

I want to extend our sincere apologies for the inconvenience you've experienced in regard to the timing of your vehicle repair. We understand your frustration and regret the delays you've faced. We want to clarify that we value the importance of your vehicle and your need for it daily. Our aim is to provide efficient service to our customers, and we share your frustration when we fall short of these standards. Unforeseen delays can indeed disrupt our scheduling, making it challenging to provide same-day service in all cases. However, we acknowledge that this situation was less than ideal, and we take your feedback seriously. We are actively working on improving our processes to better accommodate the urgent needs of our valued customers. Your satisfaction is our top priority, and we are committed to delivering the high-quality service you deserve. Thank you for bringing this matter to our attention, as it helps us identify areas for enhancement in our operations. If you have any further concerns or questions, please do not hesitate to reach out to us. We are here to ensure your vehicle needs are met in a more efficient and timely manner. Regards, Luke Morris Service Director luke.morris@earnhardt.com

Nov 03, 2023 -

Tlh responded

I am sorry that I don’t quite believe you!! Your staff was very absolute that is your standard, drop off the vehicle and we will take a look in 2-3 days! Not repair it just diagnose. I don’t understand how you expect people to leave a vehicle for 3 days before you glance at the vehicle. How is that convenient for anyone but you??

November 02, 2023

I have purchased 25 new cars over my life. Parker is my favorite sales person. I love cars but typically hate the sales portion, Parker made it enjoyable! More

by TwoAkitas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Parker Wolpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi TwoAkitas, thank you so much for your positive review! We're thrilled to hear that Parker provided you with an enjoyable car buying experience. We appreciate your continued support and look forward to serving you again in the future. Regards, Victoria Smith victoria.smith@earnhardt.com

November 01, 2023

Jade Huseby was great to work with. She was friendly, knowledgeable, professional, courteous, and thorough. She made the whole buying process quick and easy. Best dealership experience More

by Jcocchi461
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jade Huseby
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Nov 02, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

We love to hear Jade delivered an excellent shopping experience! We hope you're loving your new Jeep! Regards, Victoria Smith victoria.smith@earnhardt.com

October 27, 2023

Randy Ferguson was extremely knowledgeable and took the time to explain the recommended services so that I would understand completely. Randy was able to resolve two additional issues that prior service a More

by dotcomdawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

We appreciate your stellar rating! We're so lucky to have Randy on our team and we're proud of him for working hard to ensure your vehicle was fixed properly. Please don't hesitate to reach out if there's anything else we can assist with! Regards, Luke Morris Service Director luke.morris@earnhardt.com

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