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Earnhardt Chrysler Jeep Dodge Ram

Gilbert, AZ

4.7
1,171 Reviews
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1521 East Drivers Way

Gilbert, AZ

85297

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Showing 1,171 reviews

September 28, 2023

Earnhardt ram had the truck I was looking for with the options I was looking for and a fair price when I bought it new in 21 when I look to get a recall item fixed I dealt with another dealer for six mont More

by Les Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Sep 29, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

It's wonderful to hear our team has delivered nothing but stellar service, Les! We look forward to keeping your truck running like new! Regards, Victoria Smith Victoria.Smith@earnhardt.com

September 25, 2023

Sean, Richard in the finance dept and the receptionist at the front desk were all very friendly and extremely helpful. They had my vehicle all ready for pickup when I arrived and the whole process was very e More

by searles489
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Plunkett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard
Sep 25, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Congratulations on your new Jeep! We are so proud of Sean and Richard for working together to deliver a stellar experience. Welcome to the family! Regards, Victoria Smith Victoria.Smith@earnhardt.com

September 19, 2023

We've purchased several vehicles from here. Everyone is always kind and helpful. The maintenance department goes out of their way to make sure I understand what the status of my vehicle is. A s More

by tara.c.dale
Recommend Dealer
Yes
Employees Worked With
Joe Cann
Sep 19, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Tara, Thank you so much for your loyalty to us here. We're incredibly lucky to have you as part of the family and we're glad that both our sales and service teams take great care of you. We hope that your vehicle is treating you well and we can't wait to see you here at your next service visit. Regards, Luke Morris Service Director luke.morris@earnhardt.com

September 16, 2023

Sales people were very patient and professional. They spent a week and a half looking for the vehicle that met my requirements. More

by gerry.stewart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack and Colton in sales, and Ken Luther in finance
Sep 19, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Gerry, That's what we're here for. We're glad our team was able to find what you were looking for. We hope that you're enjoying your new Jeep thus far and should you have any questions about anything, please don't hesitate to ask. You're family now. Regards, Victoria Smith Victoria.Smith@earnhardt.com

September 01, 2023

I worked with Carson to buy my new dodge Durango and what a pleasure it was working with him and the whole staff was friendly and knowledgeable. More

by mejaneu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Condu
Sep 06, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Congratulations on your new Durango, Mejaneu. We are so proud of our team for ensuring you left with a smile on your face. Welcome to the family! Regards, Victoria Smith Victoria.Smith@earnhardt.com

August 31, 2023

We have come to expect excellent service from this Earnhardt dealership, and this visit was no exception. Doug Miller, our service advisor was top notch were the other members of his team. This kind o More

by tlsiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Miller
Sep 06, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for choosing Earnhardt CDJR for your service needs. We are so pleased to hear Doug and our team always take care of you. We hope to deliver another 5-star visit soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

August 30, 2023

1st time service visit for my new JT. Randy Ferguson was awesome, as was his manager Josh who took a test drive with me to recreate the problem. More

by Sam Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ferguson
Aug 31, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

We love your stars, Sam! It's great to hear Randy and Josh ensured an excellent first service visit. We look forward to keeping your Jeep running like new! Regards, Luke Morris Service Director luke.morris@earnhardt.com

August 28, 2023

With 23 being the last year to buy a challenger, I couldn't say no anymore. The problem? All my car buying experiences have been horrible. Either overpriced, a purely profit business or salespeople wh More

by mantis.baux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Buxton
Aug 30, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your positive rating, Adam! We're delighted to know that you had a pleasant experience with our team. We're committed to providing excellent service to all our customers, and your feedback is greatly appreciated. We look forward to serving you again soon. Regards, Victoria Smith Victoria.Smith@earnhardt.com

August 26, 2023

Stay away from this dealership. Had a terrific experience with our salesperson, but the GM is dishonest. I understand the “game” that’s played -especially in new care sales, but fla More

by John Goldsmith
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Luz Gamez
Aug 28, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi John, I'm a bit confused with this review, as I have had zero involvement with your deal. Regardless, I would like to learn more about who you worked with and your concerns, as both your opinion and your satisfaction are very important to us. I look forward to hearing back from you. Regards, Jay Underwood General Manager jay.underwood@earnhardt.com

August 20, 2023

Our service advisor Doug was very informative and honest. I am very pleased with the professionalism of this dealership. More

by Arturo.aguilar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Aug 21, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your amazing review, Arturo! We're thrilled to hear that you had a super-service department experience. We appreciate your kind words about our great communication, friendly and efficient service, and thoroughness. Regards, Luke Morris Service Director luke.morris@earnhardt.com

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