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Earnhardt Chrysler Jeep Dodge Ram

Gilbert, AZ

4.7
1,205 Reviews
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1521 East Drivers Way

Gilbert, AZ

85297

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Showing 1,205 reviews

January 18, 2024

Last week our Wagoneer steering locked up but was covered by warranty. Normally, I avoid Service Departments at cost because of the time suck out of your day. However, Marvin at Gilbert Jeep were fast & h More

by James C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bolanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi James, thank you for sharing your positive experience with our Service Department! We're glad Marvin provided excellent communication and found you a loaner car quickly. We appreciate your feedback and look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

January 16, 2024

Came in for 3 recalls. No issues. Jeep cherokee 2022 4xe. Gave me rental car. Great team More

by BCherokee2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bolanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi BCherokee2022! Thank you for choosing Earnhardt CDJR. We're glad to hear that everything went smoothly and that our team provided you with a rental car. If you have any more questions or need further assistance, please don't hesitate to reach out. Regards, Luke Morris Service Director luke.morris@earnhardt.com

January 12, 2024

Burt was very kind and courteous. I had a baby with me and he didn’t rush me to leave and get in my car. He even offered to get me a water! How sweet! I wish there were appointment sl More

by kbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Burt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your kind words, kbb. We apologize for any inconvenience with the appointment system, but we're glad you had a smooth oil change. We appreciate your feedback and hope to serve you again soon. Regards, Luke Morris Service Director luke.morris@earnhardt.com

January 12, 2024

They treat you honestly and offer excellent customer service. I have bought 2 vehicles thru Earnhardt dealerships and highly recommend them More

by grapplincoach71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Bates
Jan 12, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for being a valued member of the family! We look forward to delivering another excellent visit in the future. Enjoy your new ride! Regards, Victoria Smith victoria.smith@earnhardt.com

January 11, 2024

Fast and fair. Rudy, my sales rep, actually knew these cars through and through and took time to answer my questions. No hidden costs and all fees were explained an More

by Saguaro6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rudy Estrada
Jan 12, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your positive feedback! We're thrilled to hear that Rudy provided you with excellent service and made sure all your questions were answered. We're glad we could meet your expectations and provide you with a great car-buying experience. Enjoy your new Challenger! Regards, Victoria Smith victoria.smith@earnhardt.com

January 11, 2024

Made it very simple with making an appointment , informed me of what to expect and pricing. Vehicle was done well within the time quoted. ! Thx Doug More

by richh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Rich, thank you for sharing your positive experience with us! We're glad to hear that we made the appointment process easy for you and provided clear information. Our team always strives to deliver efficient and timely service. We appreciate your feedback! Regards, Luke Morris Service Director luke.morris@earnhardt.com

January 07, 2024

I have owned two autos from Earnhardt and Bryan has been my agent from the beginning. He has always been knowledgeable and courteous. I always recommend Earnhardt to my friends and family. More

by Dennis Neri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Lamch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Cornwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Dennis! Thank you so much for your kind words and for choosing Earnhardt as your go-to auto dealership. We appreciate your recommendation and are thrilled that Bryan has provided you with exceptional service. We look forward to serving you, your friends, and family in the future. Regards, Victoria Smith victoria.smith@earnhardt.com

January 06, 2024

Parker and Dealership made the deal work to make us happy! Thats we keep going back. You need a vehicle? Ask for Parker. More

by phxyankee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Wolpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for being a valued member of the family! We look forward to continuing to deliver the excellent service you've come to expect. Until next time! Regards, Victoria Smith victoria.smith@earnhardt.com

January 02, 2024

Very pleasant, no-pressure, dealership. John Pochiro was exceptional. Highly recommend this dealership because of the great experience. More

by Guy That bought a Jeep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Pochiro
Jan 03, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We're thrilled to hear that you had a pleasant and no-pressure experience at our dealership. We appreciate your recommendation and look forward to serving you again in the future! Regards, Victoria Smith victoria.smith@earnhardt.com

December 30, 2023

I have bought cars and service here for more than 20 years. My intention is to continue. Presently most of my interaction is with Express Lube service advisor Stacy Spradley. She does a great job of More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Spradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Joe, thank you for your continued support and loyalty over the past 20 years. We're thrilled to hear that Stacy has been providing you with excellent service and keeping you informed about our specials. We appreciate your feedback and look forward to serving you again soon! Regards, Luke Morris Service Director luke.morris@earnhardt.com

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