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Earnhardt Chrysler Jeep Dodge Ram

Gilbert, AZ

4.7
1,171 Reviews
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1521 East Drivers Way

Gilbert, AZ

85297

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Showing 1,171 reviews

December 22, 2023

The sales experience was great and really enjoyed working with Parker. I really like the paperwork was all done electronically, first time I have seen that. More

by Rtryall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Wolpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Rtryall, thank you for your positive feedback! We're glad you had a great sales experience with Parker and enjoyed our electronic paperwork process. We strive to make things convenient for our customers. If you have any further questions or need assistance, feel free to reach out. Regards, Victoria Smith victoria.smith@earnhardt.com

December 20, 2023

I initially reached out to Earnhardt Jeep with high hopes based on their reviews, thinking I was in good hands. After Jade Huseby responded to me, expressing my preference to deal with management due to prev More

by Angelkmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jade Huseby & sales management
Dec 21, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

We appreciate the opportunity to earn your business and we're disappointed you were dissatisfied with the quality of service you received and the lack of communication from our team. We do value your feedback, as we will be sure to use it as a learning opportunity and make sure that we are better serving our guests in person, over the phone, and via text message. Should you like to discuss your experience any further, please feel free to contact me. I am here to help. Regards, Justin Sutherland Sales Manager justin.sutherland@earnhardt.com

December 16, 2023

Everyone that helped us with the buy of our new vehicle was awesome and great to work with! More

by cactus4drp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Plunkett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
Dec 18, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We're thrilled to hear that our team made your new vehicle purchase a positive experience. If there's anything else we can assist you with, please let us know. Enjoy your new ride! Regards, Victoria Smith victoria.smith@earnhardt.com

December 08, 2023

Outstanding and Brian is an outstanding service agent. I was tempted to go to a dealer much closer, but I changed my mind, when I could have Brian as my consultant. He goes above and beyond in making su More

by bsundbergyoung33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Lamch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi bsundbergyoung33, thank you so much for your kind words! We're thrilled to hear that Brian provided outstanding service and went above and beyond to solve all your problems. We appreciate your decision to choose us and look forward to assisting you in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

December 08, 2023

Solid guy, honest, upfront, and friendly. He answered every question I would recommend him to anyone. More

by s thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi S Thomas, thank you for your kind words and recommendation! We strive to be honest, upfront, and friendly in all our interactions. If you have any more questions in the future, feel free to reach out. Have a great day! Regards, Victoria Smith victoria.smith@earnhardt.com

November 30, 2023

Tatiana ad Bryan are amazing and do an great job on making sure that my vehicle is 100% and I'm satisfied as a customer! More

by Patrick Banes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Lamch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiana Dela Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Patrick, thank you so much for your kind words! We're thrilled to hear that Tatiana and Bryan provided excellent service and ensured your satisfaction as a customer. We appreciate your support and look forward to serving you again in the future! Regards, Luke Morris Service Director luke.morris@earnhardt.com

November 28, 2023

Very good experience, and we loved our salesman, Joseph! And we're already emptying our car! More

by HParker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph and Bilal were excellent!
Dec 01, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you so much for your positive review. We're thrilled to hear that you had a great experience with our salesman Joseph. Enjoy your new car and let us know if there's anything else we can do for you. Regards, Victoria Smith victoria.smith@earnhardt.com

November 22, 2023

The service department is excellent. Rick communicated well, including the total cost of service and how long the dealership would have my jeep. I highly recommend Earnhardt. More

by jagn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Jagn, thank you so much for your kind words and recommendation! We're thrilled to hear that Rick provided excellent communication and service during your visit. We appreciate your support and look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

November 22, 2023

Great experience from start to finish. Parker was patient, polite, and most importantly professional.. made the purchase very easy and smooth. Will in finance was terrific as well!? More

by Mmacc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Wolpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you, Mmacc! We're delighted to hear that you had a great experience with our team. We pride ourselves on providing excellent service, and we'll be sure to pass along your kind words to Parker and Will. We appreciate your feedback and hope to assist you again in the future. Regards, Victoria Smith victoria.smith@earnhardt.com

November 21, 2023

This dealership was awesome during the process of me buying my new truck. Would defiantly recommend to all friends and family! More

by kyleswistek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Wolpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2023 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Kyle, thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your recommendation and look forward to serving you and your loved ones in the future. Congratulations on your new truck! Regards, Victoria Smith victoria.smith@earnhardt.com

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