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Earnhardt Chrysler Jeep Dodge Ram

Gilbert, AZ

4.7
1,188 Reviews
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1521 East Drivers Way

Gilbert, AZ

85297

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Showing 1,188 reviews

January 25, 2024

Tiana is outstanding. .. I've know her for years now and she always has been/is kind, courteous, knowledgeable and responsive. It's obvious she always is doing her best for More

by John & Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiana Dela Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi John & Karen! Thank you so much for your kind words about Tiana. We are thrilled to hear that she has consistently provided excellent service and support. We're lucky to have her on our team, and we appreciate your recognition of her dedication. Have a great day! Regards, Luke Morris Service Director luke.morris@earnhardt.com

January 19, 2024

I purchased my 2022 Ram Mega Cab from Earnhardt. I've had to return a few times for recalls and have had the pleasure of dealing with Doug Miller. It's nice to have a service person who keeps me inf More

by fs.silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi fs.silva, thank you for choosing us! We're glad to hear that Doug has provided you with excellent service and kept you informed throughout the process of your purchase. We appreciate your loyalty, even with the distance, and look forward to continuing to serve you! Regards, Victoria Smith victoria.smith@earnhardt.com

January 18, 2024

Everyone that I dealt with during the purchase process were so professional, knowledgeable, and genuinely friendly. Our sales person was James and he did an incredible job. He and his manager even allow More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Botos, Richard (finance), Justin (manager
Jan 19, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Steve, thank you for your kind words and for choosing our dealership. We are thrilled to hear that our team provided you with a professional and friendly experience. We appreciate your recommendation and are here to assist you with any future needs. Congratulations on your new ride! Regards, Victoria Smith victoria.smith@earnhardt.com

January 18, 2024

Last week our Wagoneer steering locked up but was covered by warranty. Normally, I avoid Service Departments at cost because of the time suck out of your day. However, Marvin at Gilbert Jeep were fast & h More

by James C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bolanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi James, thank you for sharing your positive experience with our Service Department! We're glad Marvin provided excellent communication and found you a loaner car quickly. We appreciate your feedback and look forward to serving you again in the future. Regards, Luke Morris Service Director luke.morris@earnhardt.com

January 16, 2024

Came in for 3 recalls. No issues. Jeep cherokee 2022 4xe. Gave me rental car. Great team More

by BCherokee2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bolanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi BCherokee2022! Thank you for choosing Earnhardt CDJR. We're glad to hear that everything went smoothly and that our team provided you with a rental car. If you have any more questions or need further assistance, please don't hesitate to reach out. Regards, Luke Morris Service Director luke.morris@earnhardt.com

January 12, 2024

Burt was very kind and courteous. I had a baby with me and he didn’t rush me to leave and get in my car. He even offered to get me a water! How sweet! I wish there were appointment sl More

by kbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Burt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your kind words, kbb. We apologize for any inconvenience with the appointment system, but we're glad you had a smooth oil change. We appreciate your feedback and hope to serve you again soon. Regards, Luke Morris Service Director luke.morris@earnhardt.com

January 12, 2024

They treat you honestly and offer excellent customer service. I have bought 2 vehicles thru Earnhardt dealerships and highly recommend them More

by grapplincoach71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Bates
Jan 12, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for being a valued member of the family! We look forward to delivering another excellent visit in the future. Enjoy your new ride! Regards, Victoria Smith victoria.smith@earnhardt.com

January 11, 2024

Made it very simple with making an appointment , informed me of what to expect and pricing. Vehicle was done well within the time quoted. ! Thx Doug More

by richh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Rich, thank you for sharing your positive experience with us! We're glad to hear that we made the appointment process easy for you and provided clear information. Our team always strives to deliver efficient and timely service. We appreciate your feedback! Regards, Luke Morris Service Director luke.morris@earnhardt.com

January 11, 2024

Fast and fair. Rudy, my sales rep, actually knew these cars through and through and took time to answer my questions. No hidden costs and all fees were explained an More

by Saguaro6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rudy Estrada
Jan 12, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Thank you for your positive feedback! We're thrilled to hear that Rudy provided you with excellent service and made sure all your questions were answered. We're glad we could meet your expectations and provide you with a great car-buying experience. Enjoy your new Challenger! Regards, Victoria Smith victoria.smith@earnhardt.com

January 07, 2024

I have owned two autos from Earnhardt and Bryan has been my agent from the beginning. He has always been knowledgeable and courteous. I always recommend Earnhardt to my friends and family. More

by Dennis Neri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Lamch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Cornwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Earnhardt Chrysler Jeep Dodge Ram responded

Hi Dennis! Thank you so much for your kind words and for choosing Earnhardt as your go-to auto dealership. We appreciate your recommendation and are thrilled that Bryan has provided you with exceptional service. We look forward to serving you, your friends, and family in the future. Regards, Victoria Smith victoria.smith@earnhardt.com

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