Earnhardt Buick GMC - Mesa

Oil Change Time Basically uneventful, but it seemed like an hour and twenty minutes was too much, since it did not look to be that busy. Coffee and a donut helped t Basically uneventful, but it seemed like an hour and twenty minutes was too much, since it did not look to be that busy. Coffee and a donut helped to past the time. More

For the most part great service. I had a new service rep because the one I was suppose to have is not there anymore. The new rep was excellent. Hope he sticks around. My only compl I had a new service rep because the one I was suppose to have is not there anymore. The new rep was excellent. Hope he sticks around. My only complaint was that the service rep that came out to greet me only kept telling everyone I was early for my appointment. If he said it once I heard him say it at least four times. I was 15 minutes early but I am the kind of person that likes to arrive early instead of late. I never know how the traffic is going to be as I drive in from Apache Junction. So this must have irritated him that I was early. The next time I go there for an appointment I will still be early. I wish I would have gotten his name I do believe he was in the first desk area by the front door. I certainly plan to return next spring for servicing my vehicle. I am a snow bird so I generally just need service once while I am in AZ. More

Positive experience Great service department. Always helpful. Wes is the best! Works with customers at top professional level I can always depend on good communicatio Great service department. Always helpful. Wes is the best! Works with customers at top professional level I can always depend on good communication, and straight answers More

Service Steve always is efficient and helpful. Not necessary to enhance what I have already said about Steve and quality of work, short and to the point sho Steve always is efficient and helpful. Not necessary to enhance what I have already said about Steve and quality of work, short and to the point should be acceptable. More

Friendly Customer Service Team I just leased my second vehicle from this dealership. John P helped make a normally stressful experience of getting a new car very comfortable and st I just leased my second vehicle from this dealership. John P helped make a normally stressful experience of getting a new car very comfortable and stress free. The kind and friendly service of this little dealership is refreshing. I will use this dealership the next time I need a car. I highly recommend Earnhardt GMC. More

Thank you Steve and Gloria! Of course I'm very satisfied !! I thank Steve and Gloria a lot because they helped me a lot, they had a lot of patience and they explained me until I Of course I'm very satisfied !! I thank Steve and Gloria a lot because they helped me a lot, they had a lot of patience and they explained me until I was well informed about everything, they are excellent people besides the good service they give. Yanira y Eulalio Ibarra More

Great service They made a great effort to fit my car in for repairs in spite of a full work load. Instead of having to wait for a week, the repairs were complete wi They made a great effort to fit my car in for repairs in spite of a full work load. Instead of having to wait for a week, the repairs were complete within 2 days. More

The service has been great. We've been very happy with the service we've had. Wes answers our questions and seems happy to do.so. We feel like family tjere. We've been very happy with the service we've had. Wes answers our questions and seems happy to do.so. We feel like family tjere. More

Car purchase. I was very happy with the staff that I worked with, they were professional and they were very patient in answering all of my questions. I would be gl I was very happy with the staff that I worked with, they were professional and they were very patient in answering all of my questions. I would be glad to refer anyone visit your dealership.. The sales man that I worked with: John Pochiro More

Road emergency repair. A mistake was made by me, I put 8gal of regular gas into my diesel tank. Lucky me my tank was almost empty. I called Westen my service advisor who ins A mistake was made by me, I put 8gal of regular gas into my diesel tank. Lucky me my tank was almost empty. I called Westen my service advisor who instructed me on how to handle this problem. He went above and beyond by directing me to GMC Roadside assistance. They had the truck towed to Earnhardt GMC within an hour. About 5 hours later Westen called me to say my truck was ready to go. This dealership and it’s people are superb. I have bought 3 vehicles at this dealer and was never let down by them. More