Earnhardt Buick GMC - Mesa

Bought second new Buick This dealership is great on all levels. The people are friendly, courteous, helpful, and all around just nice. They have treated me fairly in all my This dealership is great on all levels. The people are friendly, courteous, helpful, and all around just nice. They have treated me fairly in all my experiences. The service advisors are very straight forward and explain everything. As a woman, I appreciate this. I have never felt that they talked down to me but treated me as any other customer. Questions are answered and I am not made to feel awkward or ill informed. More

Spray-in bed liner Service advisor Weston made the whole process go smoothly. Dropped the vehicle off at 9:00 a.m. and got a call back when it was finished around the ti Service advisor Weston made the whole process go smoothly. Dropped the vehicle off at 9:00 a.m. and got a call back when it was finished around the time they had promised. All work was done to my satisfaction More

Professionalism and Friendliness After unhappy experiences with two other dealers in two states, the relaxed environment and friendliness at Earnhardt. was like a breath of fresh air After unhappy experiences with two other dealers in two states, the relaxed environment and friendliness at Earnhardt. was like a breath of fresh air. The manager, Rod and salesman, Tom were professional and friendly in all regards. Our lease number wish was accommodated and our Buick Enclave was actually of greater value than we had anticipated. All in all the experience was entirely satisfying. More

New car purchase Complete satisfaction - normally, I don't even do surveys so this is all you're getting. Rip was excellent to work with and worked with me to get exa Complete satisfaction - normally, I don't even do surveys so this is all you're getting. Rip was excellent to work with and worked with me to get exactly what I wanted. More

Very satisfied with 30K service, not Auto Butler scheduling When I called for an appointment for 30 K service and Auto Butler I was given a convenient time for service and an absolutely awful time estimate for When I called for an appointment for 30 K service and Auto Butler I was given a convenient time for service and an absolutely awful time estimate for the Auto Butler. Actually, nobody ever called me back to book my Auto Butler appointment, but I was able to make an appointment yesterday for May 11th. That is right May 11th. Ridiculous! This is the second problem I have had with Auto Butler and would not recommend purchasing at your dealership. My wife just bought a new Jeep with Auto Butler at Earnhardt in Gilbert and we will see if it is better than yours. Her appointment is scheduled for April 18th. which was also made yesterday. That is almost a month better than what you offer. The 30K service was great. I was greeted by name when I arrived. Although the driver was not available to shuttle me back, the service was quick. The service writer kept me informed, helped me with the checkout process and got me out of there. I would have rated everything a 5 if it was not for the Auto Butler which was not his fault If you guys cannot handle the Auto Butler service, please don't sell it. More

2016 gmc canyon sle Everybody I work with either on the phone or in person was just fantastic. Made the process easy and painless. Very happy with the vehicle Everybody I work with either on the phone or in person was just fantastic. Made the process easy and painless. Very happy with the vehicle More

Thanks Steve!! Yes!! I am very grateful for all the service besides the car for your good availability and kindness with which I always find you and that even though Yes!! I am very grateful for all the service besides the car for your good availability and kindness with which I always find you and that even though I do not speak English well you always have a lot of patience and answer all my questions and make sure that I have understood everything, Earnhardt is lucky to have you working there, it shows that you know how to do your job well and that you also enjoy it, THANKS Steve for everything! More

Weston was great Weston was informative and extremely helpful and also discussed with me another area of concern on my GMC that needed attention so I'm seeing you all Weston was informative and extremely helpful and also discussed with me another area of concern on my GMC that needed attention so I'm seeing you all again on the 5th of April More

Nothing but the best Outstanding service and personal attention is given thruout The Whole sale process. They are very knowledgeable and make you feel very comfortable dur Outstanding service and personal attention is given thruout The Whole sale process. They are very knowledgeable and make you feel very comfortable during and after the sale. I was completely satisfied with the great deal I received. I will be back! More

Great service department The whole staff in service is great, never let you down. My wife and I brought both are GMC’S in on the same day and time. These two service people ar The whole staff in service is great, never let you down. My wife and I brought both are GMC’S in on the same day and time. These two service people are an asset to the Dealership. More