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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,450 Reviews

1,450 Reviews of Eagle Buick GMC, Inc. - Service Center

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July 12, 2024

Scot, that damned Marine, is always the best n my go to guy. Mechanic was great too. More

by Boxer1348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ, as usual, is his normal pain in the A**.
Jul 15, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your 5-star experience with us at Eagle Buick-GMC Inc! We appreciate your kind words about our team members, especially Scot. We look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

June 23, 2024

The service department is good. I give the tech crew a lower rating as they haven’t fixed some repairs correct the first time. More

by Caroleew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback and your business. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you. Sincerely, The Eagle Buick-GMC Team

June 20, 2024

Dealership service was fast, accurate, and very reliable. I would definitely recommend this to anybody. More

by KRODERICK13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Pestana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Fagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful review and recommendation! We are thrilled to hear that you had a fast, accurate, and reliable experience with us at Eagle Buick-GMC Inc. Your satisfaction means the world to us, and we appreciate you taking the time to share your positive feedback. We look forward to assisting you or anyone you refer in the future! Sincerely, The Eagle Buick-GMC Team

June 19, 2024

I use to think this dealer cared about me. My last experience in buying a car after my wife died was terrible. I had used the miles on the old car taking her and going to the hospital' I feel More

by mgrmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Elsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The new car manager should be replaced
Jun 21, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your feedback with us. We understand your concerns and appreciate your loyalty over the years. Please reach out to us directly so we can address your recent sales experience and work towards a solution. We strive to maintain high standards and take your feedback seriously. Sincerely, The Eagle Buick-GMC Team

June 19, 2024

Sales and Service teams are great. Always willing to work with you and meet your needs. Bruce. Scott and Morganne are the best! More

by gschil74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for choosing Eagle Buick-GMC and for the wonderful review! We're thrilled to hear that our Sales and Service teams, including Bruce, Scott, and Morganne, were able to provide you with top-notch service. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, The Eagle Buick-GMC Team

June 19, 2024

Morgaane was fantastic! She communicated with me continuously during the time my vehicle was serviced. It was great to see that Scott still works in the service departmen More

by James Friedrichs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Esser and all the technicians that worked on my vehicle
Jun 21, 2024 -

Eagle Buick GMC, Inc. responded

Thank you, James, for your kind words and detailed feedback about your recent visit to Eagle Buick-GMC Inc. We are thrilled to hear about your positive experience with Morgaane, Scott, and Marc. We strive to provide outstanding customer service and make everyone feel like they are part of our family. We appreciate your loyalty and look forward to continuing to take care of your vehicle for many years to come. Thank you for choosing Eagle Buick-GMC Inc! Sincerely, The Eagle Buick-GMC Team

June 18, 2024

I have all my service work done at Eagle Buick from the time I make the appointment with Morgan to the time I pay my bill. Everything is seamless. I will say that Morgan is definitely the voice of the serv More

by Daveadams616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for choosing Eagle Buick-GMC Inc. for your service needs! We appreciate your kind words about Morgan, our amazing team member. We're thrilled to hear that your experience from start to finish was seamless. We look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

June 17, 2024

Scott Kelly is an asset to your company. He is very knowledgeable, polite, and explains everything. Knows how to schedule appointments and keep you informed. Appreciate the service I get the More

by Ljmess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to share your positive experience with us, Scott is a valued member of our team at Eagle Buick-GMC. We are delighted to hear that he provided you with excellent service. We appreciate your feedback and look forward to welcoming you back for your next service appointment. Sincerely, The Eagle Buick-GMC Team

June 17, 2024

Morgan was great to work with. Car repairs were done efficiently. Very happy with entire experience! More

by hallntail352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Elson & Shields Gay
Jun 19, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your positive experience with us at Eagle Buick-GMC. We're glad to hear that your car repairs were done efficiently and that you had a great overall experience. We look forward to welcoming you back in the future for any of your automotive needs! Sincerely, The Eagle Buick-GMC Team

June 14, 2024

Steve and management have always been a great help. Bought many vehicles here and will be back for more More

by G. Meade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the positive feedback, G. Meade! We appreciate your loyalty and are delighted to hear that Steve and our management team have been a great help to you. We look forward to assisting you with your future vehicle needs at Eagle Buick-GMC Inc. See you next time! Sincerely, The Eagle Buick-GMC Team

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