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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,450 Reviews

1,450 Reviews of Eagle Buick GMC, Inc. - Service Center

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August 15, 2024

They always get my service completed in a timely manner . They take care of what is needed and they do t try to update me on things I don’t. Scotty is always eager to help me and answer any questions. More

by Sreid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback! We at Eagle Buick-GMC Inc are thrilled to hear that you appreciate our timely service and that Scotty has been so helpful in addressing your questions. We strive to ensure our customers have a great experience, and your kind words remind us we're on the right track. We look forward to seeing you again for your next service! Sincerely, The Eagle Buick-GMC Team

August 14, 2024

Nate and Morgane are the nicest people to deal with. I’ve had an easy experience getting my car worked on More

by sandyfelicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
Aug 14, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Nate and Morgane at Eagle Buick-GMC Inc. It's great to know that your car service went smoothly. We look forward to seeing you again in the future! Sincerely, The Eagle Buick-GMC Team

August 13, 2024

Everyone was very knowledgeable and prompt to let me know about the diagnostics on my car. Esp thanks to the girl from harpers ferry her name escapes me. Next time I'll bring donuts! More

by cshintaku22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We're thrilled to hear that you found our team at Eagle Buick-GMC Inc knowledgeable and prompt in addressing your car's diagnostics. We appreciate your thoughtful gesture of bringing donuts next time and look forward to seeing you again soon! If you have any further questions or needs, feel free to reach out. Sincerely, The Eagle Buick-GMC Team

August 13, 2024

I’ve recently relocated to this area. And I’ve had the opportunity to take both my business vehicles and my personal vehicles. Every time I’ve had service the work and professionalism has More

by jimbo131958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that your experiences with Eagle Buick-GMC Inc have been positive each time you brought in your business and personal vehicles. Your satisfaction means a lot to us, and we look forward to continuing to provide you with exceptional service in the future. Please visit us again soon! Sincerely, The Eagle Buick-GMC Team

August 13, 2024

They did a very nice job, once the part was in and painted. However it took 3 month to get the part and call me to say it was ready. More

by BAIN2466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to share your experience. We're glad to hear that you were pleased with the quality of our work at Eagle Buick-GMC Inc once the part was ready. We understand that the wait time was longer than expected, and we appreciate your patience during this process. If you have any further questions or concerns, please feel free to reach out. We value your feedback and hope to assist you again in the future! Sincerely, The Eagle Buick-GMC Team

August 12, 2024

Having been a service manager in cars and heavy trucks, I know a good service person when I see one. I am thoroughly impressed with Scott in your service department. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also have high regard for “Flash” Gordon in your sales department.
Aug 13, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Scott in our service department. At Eagle Buick-GMC Inc, we pride ourselves on providing excellent service, and it’s wonderful to know our efforts are recognized. We look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

August 12, 2024

Employees are so friendly yet professional. Everyone knows their job and it shows thru their conversations with their customers and with each other. More

by VALERIEHALL46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at Eagle Buick-GMC Inc. We take pride in our friendly and professional service, and it's great to know that it resonated with you. We look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

August 09, 2024

Customer satisfaction is their biggest priority! Always verify that they have correctly identified all issues and concerns! More

by altonmorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback! We at Eagle Buick-GMC Inc truly appreciate your positive comments about our commitment to customer satisfaction. We strive to ensure that all issues and concerns are handled thoroughly. We hope to assist you again in the future! Sincerely, The Eagle Buick-GMC Team

August 09, 2024

Scott was attentive, understanding and polite as usual. However too much turnover in the rest of the service advisors, there seems to be no continuity of personnel Good service advisors are hard to find a More

by Morej117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback! We appreciate your kind words about Scott's attentive and understanding service. We understand how important consistency is in your experience at Eagle Buick-GMC Inc, and we're continuously working on providing a stable team of service advisors. Your insights are invaluable to us, and we encourage you to reach out if you have any further concerns. We look forward to seeing you again! Sincerely, The Eagle Buick-GMC Team

August 08, 2024

Morganne did a very good job of keeping me informed of the work and its progress. More

by terry.cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We are thrilled to hear that you were satisfied with the communication and service you received at Eagle Buick-GMC Inc. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

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