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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,451 Reviews

1,451 Reviews of Eagle Buick GMC, Inc. - Service Center

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September 24, 2024

Waited while the guy behind me got served. Then I waited while the rep changed copy paper from green to white and carefully stacked and put the paper away. I told the rep I lived an hour away More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate
Sep 25, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback. We understand your experience with the service appointment at Eagle Buick-GMC Inc was not as timely as expected, and we appreciate you bringing this to our attention. Your concerns regarding communication and wait times are important to us. Please feel free to reach out directly so we can assist you further and improve your experience next time. Sincerely, The Eagle Buick-GMC Team

September 24, 2024

Helpful,efficient ,does keep me informed about necessary maintenance, offers alternative transportation if parts needed for a problem More

by Mamajab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your fantastic review! We appreciate your kind words about the helpful and efficient service you experienced at Eagle Buick-GMC Inc. It's great to hear that we kept you informed and provided alternative transportation when necessary. We look forward to assisting you again with your vehicle in the future! Sincerely, The Eagle Buick-GMC Team

September 24, 2024

Eagle GMC has a great Service Department. Plus Scott Kelly is one the best Service Writers around@ More

by SSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our Service Department at Eagle Buick-GMC Inc. Scott truly is an asset to our team, and we appreciate you recognizing his outstanding service. We look forward to seeing you again next time! Sincerely, The Eagle Buick-GMC Team

September 20, 2024

I have always been very satisfied with the service at this dealership. I would highly recommend them. More

by dmille2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We’re thrilled to hear that you have always been satisfied with the service at Eagle Buick-GMC Inc. Your recommendation means a lot to us and we look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

September 20, 2024

This is the second time my truck has been in for service where I have had to go home and touch up chips in the paint. SECOND TIME! I meticulously look it over before taking it in for service so I know if ch More

by GHASLETT2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your experience with us. We understand your concerns regarding the condition of your truck after service. At Eagle Buick-GMC Inc, we strive to maintain the highest standards, and your feedback is crucial in helping us improve. We encourage you to contact us directly so we can address this matter further and ensure a better experience next time. Thank you for bringing this to our attention. Sincerely, The Eagle Buick-GMC Team

September 17, 2024

Wonderful customer service. Gordon was very helpful and kind. Would absolutely return to purchase from him again. More

by qax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Patrick (JP)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Gordon at Eagle Buick-GMC Inc. He truly values providing excellent customer service. We look forward to seeing you again for your next purchase! Sincerely, The Eagle Buick-GMC Team

September 17, 2024

Great dealership! Scott Kelley in Service Department is awesome! We have been doing business with Eagle Buick for a very long time! Close to 30 years! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Baldner and Ron Elson!
Sep 19, 2024 -

Eagle Buick GMC, Inc. responded

Thank you so much for your wonderful review, David! We truly appreciate your loyalty over the past 30 years and are thrilled to hear that Scott in our Service Department has provided you with excellent service. At Eagle Buick-GMC Inc, we strive to maintain strong relationships with our customers. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

September 17, 2024

Gordon aka Gordo was very helpful and found me exactly what I was looking for! I give 10 stars 🌟 🌟🌟🌟🌟🌟🌟🌟🌟🌟 More

by J9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the fantastic review! We’re thrilled to hear that Gordon was able to assist you in finding exactly what you were looking for. Your support means a lot to us at Eagle Buick-GMC Inc. We hope to see you again soon! Sincerely, The Eagle Buick-GMC Team

September 17, 2024

The sales team Gordon and John were absolutely amazing! They helped me in every way possible to be able to get the exact vehicle I wanted. Also Morganne is service is very professional and helped me schedu More

by MRadloff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that Gordon and John provided you with excellent service in finding the vehicle you wanted. It's great to know that Morganne was professional and efficient in helping you with your oil change. We appreciate your support and look forward to seeing you again at Eagle Buick-GMC Inc. Enjoy your new ride! Sincerely, The Eagle Buick-GMC Team

September 17, 2024

When I buying my Jeep Gordon and John we amazing giving me the best trade in value and help with financing. I tell everyone who is looking for the best deal go see Gordon and John More

by Srbuggy@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your fantastic review! We’re thrilled to hear that Gordon and John provided you with excellent service during your Jeep purchase. At Eagle Buick-GMC Inc., we strive to ensure our customers find the best deals and feel valued. We appreciate you recommending us and look forward to seeing you again in the future! Sincerely, The Eagle Buick-GMC Team

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