Eagle Buick GMC, Inc. - Service Center

Been multiple times w great service but the last time was not good. Came in for an oil change and to have 2 other things diagnosed. After waiting 2 hours I started to walk the parking lot and came across my not good. Came in for an oil change and to have 2 other things diagnosed. After waiting 2 hours I started to walk the parking lot and came across my truck parked in the regular parking lot where the employees park. I went to the service desk and asked if I was ready and they said they were working on the oil change lol. I asked if they could please check that bc I had just seen it parked. They came back and said they diagnosed one issue, waiting for everything else. After I questioned why the oil change wasn’t done when the first diagnosis was done and not getting a real answer I left without the oil change. My husband will be speaking to the manager after the holidays. A suggestion for your future customers would be to give an estimated wait time and be clear on what’s going on w their vehicle. More

Always pleasant , professional and done quickly. . will always cone back for any services that we might need . will always cone back for any services that we might need More

On time appointments, professional service, prompt service, talented experienced technicians and courteous friendly staff. We trust this dealership for all our purchase and service needs. service, talented experienced technicians and courteous friendly staff. We trust this dealership for all our purchase and service needs. More

Fantastic customer service. Scott is always professional, pleasant and very helpful. He is an asset to the service department and one of the reasons that we purchase our truck Scott is always professional, pleasant and very helpful. He is an asset to the service department and one of the reasons that we purchase our trucks from Eagle. More

Complete pleasure to get my truck serviced, from scheduling to working with the staff. Total professionalism at it's finest. scheduling to working with the staff. Total professionalism at it's finest. More

The experience was excellent. What was promised was delivered. The sole issue is the costs today for servicing a car. Perhaps my age, retired, provides a poor basis for assessin What was promised was delivered. The sole issue is the costs today for servicing a car. Perhaps my age, retired, provides a poor basis for assessing value today. More

Nate and the whole experience was very professional. Waiting time was what I expected I enjoyed waking around the car lot looking at the new cars. Had a pleasant time talking to Gorden. Waiting time was what I expected I enjoyed waking around the car lot looking at the new cars. Had a pleasant time talking to Gorden. More

Cody was great! Definitely will be back for my next purchase and for the service department! Definitely will be back for my next purchase and for the service department! More

Never have any problems, work is done right, people are great, in the service department great, in the service department More

Scoot is very professional and always makes me feel welcomed customer service is the best and very fast service welcomed customer service is the best and very fast service More