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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,344 Reviews

1,344 Reviews of Eagle Buick GMC, Inc. - Service Center

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October 29, 2024

Salesman was very informative and helpful. We were very satisfied with all our experiences. Thank you. More

by janejerauld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with our team at Eagle Buick-GMC Inc. It's great to know that our salesman was informative and helpful. We appreciate your feedback and hope to see you again soon! Sincerely, The Eagle Buick-GMC Team

October 29, 2024

Very attentive friendly on time let you know exactly what's going on helpful offers refreshments while you wait More

by naknee5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback! We're glad to hear that you found Eagle Buick-GMC Inc to be attentive and friendly during your visit. It's great to know that our team kept you informed and offered refreshments to make your wait more comfortable. We appreciate your support and hope to see you again soon! Sincerely, The Eagle Buick-GMC Team

October 28, 2024

Morganne was gracious enough to fit me in at the last minute to replace my battery. She was knowledgeable, proficient and caring. Thank you so much for actually caring about your customers ♡ More

by BRITTER678806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Eagle Buick GMC, Inc. responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Morganne was able to assist you with your battery replacement at Eagle Buick-GMC Inc. Our team always strives to provide knowledgeable and caring service. We appreciate your kind words and look forward to seeing you again! Sincerely, The Eagle Buick-GMC Team

October 28, 2024

The service reps have been most helpful and accommodating each visit. Due to illness I had to reschedule this last visit three times. They were so gracious and understanding each time. Morganne was most help More

by JROYJJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Eagle Buick GMC, Inc. responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our service team at Eagle Buick-GMC Inc. It’s great to know that Morganne and the shuttle drivers were able to accommodate your needs and provide the support you required. We appreciate your kind words and look forward to seeing you again for your updated services. Take care, and see you soon! Sincerely, The Eagle Buick-GMC Team

October 28, 2024

Service was great. I dealt with Nate at the counter and he was great, gave me a very close estimate before I left at the cost so there were no surprises. Thanks More

by 73mach157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Oct 30, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful feedback! We’re thrilled to hear that you had a great experience with our service team and that Nate was able to provide you with a clear estimate. At Eagle Buick-GMC Inc., we strive to ensure transparency and excellent service for all our customers. We appreciate your kind words and hope to see you again soon! Sincerely, The Eagle Buick-GMC Team

October 28, 2024

Morganne, the young lady that took care of me was professional and very caring. She provided me with all information needed and more than expected. Top notch customer service. Received our vehicle More

by Kayh23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback! We're thrilled to hear that Morganne provided you with top-notch customer service and that your vehicle was delivered in a timely manner. Your recommendation means a lot to us, and we appreciate you recognizing our team's efforts. We look forward to serving you again at Eagle Buick-GMC Inc! Sincerely, The Eagle Buick-GMC Team

October 26, 2024

Check engine light on. Three trips before they actually repaired the problem. The first visits I was told they cleared the code, but no repair completed. Returned again More

by jandmcameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback. We understand your frustration regarding the issues with your vehicle and the experience you've had at Eagle Buick-GMC Inc. We're committed to providing quality service and appreciate you bringing this to our attention. Please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we want to ensure that your vehicle receives the proper care it needs. Thank you again for your input. Sincerely, The Eagle Buick-GMC Team

October 25, 2024

I was treated like family, as usual. They took my car in pretty quickly and got the work done at a reasonable time. More

by JLJDOLLY.JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Pestana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Fagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful review! We’re thrilled to hear that you felt treated like family at Eagle Buick-GMC Inc. It’s great that we could quickly get your car in and complete the work efficiently. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

October 25, 2024

Cody and Linda were great. They answered all of my questions and concerns. They offered refreshments and gave me time to think about what I wanted in a car or truck. I’m gla More

by Rangefi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Storman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Pestana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Fagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your fantastic review! We're thrilled to hear that Cody and Linda provided you with great service and answered all your questions. It's wonderful to know that you felt supported in making your decision. We appreciate your choice of Eagle Buick-GMC Inc and look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, The Eagle Buick-GMC Team

October 25, 2024

Great customer service. I truck was quickly and correctly too! Eagle GMC -Buick is a very friendly dealership. More

by Gregs0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback! We appreciate your kind words about the customer service and the quick and accurate handling of your truck at Eagle Buick-GMC Inc. It’s great to hear that you found our dealership friendly. We look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

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