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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,476 Reviews
Call Service Center (888) 745-2599

1,476 Reviews of Eagle Buick GMC, Inc. - Service Center

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February 12, 2025

Employees were kind, pleasant and courteous. Commutation was good and work was completed very well. More

by CMCOLON40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We’re thrilled to hear that you found our employees at Eagle Buick-GMC Inc to be kind, pleasant, and courteous. Great communication and excellent work are our priorities, and we’re glad you experienced that. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

February 12, 2025

Fuel gauge drops out to low fuel when I have a full fuel tank or anywhere in between and they said there's an upgrade or update for it which I have to pay for when it was programmed wrong at the factory to More

by rdvtlw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morganne Holmes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your experience with us. We understand your frustration regarding the fuel gauge issue. At Eagle Buick-GMC Inc, we strive to provide accurate information concerning repairs and updates. We encourage you to reach out to us directly so we can discuss your concerns further and explore potential solutions. Your feedback is valuable to us, and we appreciate you bringing this to our attention. Sincerely, The Eagle Buick-GMC Team

February 12, 2025

Good service quality service fast efficient will be back. Terry is outstanding and so was Scott. More

by fadesbarbershopfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Eagle Buick GMC, Inc. responded

Thank you so much for your wonderful feedback! We truly appreciate your kind words about our team members, Terry and Scott. We're delighted to hear you had a fast and efficient experience with us at Eagle Buick-GMC Inc. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

February 11, 2025

Well it was just an oil change but they got me in as scheduled took about an hour everyone was very nice. More

by scott34429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your kind review! We're glad to hear that your oil change experience at Eagle Buick-GMC Inc was smooth and efficient. Our team takes pride in providing prompt and friendly service, and we appreciate your feedback. We look forward to seeing you again for your next visit! Sincerely, The Eagle Buick-GMC Team

February 11, 2025

We have purchased several vehicles from here. It's always a great experience at Eagle Buick GMC! More

by Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your fantastic review, Davis! We're thrilled to hear that you've had great experiences purchasing several vehicles from Eagle Buick-GMC Inc. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

February 11, 2025

They did a nice job taking care of my car. Morganne was helpful. The car is good. More

by slkells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're delighted to hear that you were pleased with the service provided at Eagle Buick-GMC Inc and that Morganne was helpful in taking care of your car. It's great to know that your vehicle is in good shape. We look forward to seeing you again for your next service! Sincerely, The Eagle Buick-GMC Team

February 11, 2025

Scott always takes care of me at Eagle GMC! Great experience! He goes the extra mile for sure! More

by Mssony352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Eagle Buick-GMC Inc and that Scott provided excellent service by going the extra mile. We truly appreciate your support, and we look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

February 11, 2025

Very efficient, courteous and effective. Found and corrected two recalls I didn’t know I had. Very pleased with the service. More

by ddefields42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Feb 12, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that you found our service efficient, courteous, and effective. It's great to know we could address the recalls on your vehicle. We appreciate your business and look forward to seeing you again at Eagle Buick-GMC Inc! Sincerely, The Eagle Buick-GMC Team

February 11, 2025

I’m always confident bringing my Mercedes to Eagle Buick Service Department. Scott Kelly is on top of making sure everything is in perfect condition. He made aware that my back tires need replacing soon, I More

by livingeasy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We’re thrilled to hear that you feel confident bringing your Mercedes to Eagle Buick-GMC Inc. It's great to know that Scott Kelly provided excellent service and took care of your tire replacement needs. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

February 11, 2025

Great customer service, time management to get parts was not good at all. Scott was very helpful and answered any questions I had More

by Sabrina
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Feb 13, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your feedback, Sabrina. We appreciate your kind words about the customer service you received, especially from Scott. We understand that there were issues with time management regarding parts, and we value your input as it helps us improve our processes at Eagle Buick-GMC Inc. If you have any further concerns or questions, please feel free to reach out to us. We look forward to serving you again! Sincerely, The Eagle Buick-GMC Team

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