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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,475 Reviews

1,475 Reviews of Eagle Buick GMC, Inc. - Service Center

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February 27, 2025

Honesty and integrity best describes this dealer in every department from sales to service department. More

by tpaintl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Patrick (JP)
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We truly appreciate your kind words about the honesty and integrity of Eagle Buick-GMC Inc in all our departments. It means a lot to us to know that our commitment to excellent service has made a positive impression. We look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

February 27, 2025

Always professional and they give me peace of mind when I have repairs to be done. More

by psn4950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We appreciate your kind words about Eagle Buick-GMC Inc. It's great to hear that we provide you with peace of mind during your repair needs. We look forward to serving you again in the future! Sincerely, The Eagle Buick-GMC Team

February 27, 2025

I have used the dealer’s service and parts department over the last few years and always with complete satisfaction. Service personnel do the job correctly with concern for my cost being as low as possib More

by Bobcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Pestana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We truly appreciate your loyalty to Eagle Buick-GMC Inc over the years. It’s great to hear that our service personnel have consistently met your expectations and helped keep your costs low. We look forward to serving you again! Sincerely, The Eagle Buick-GMC Team

February 27, 2025

Everyone is always so nice and accommodating. I like the fact they had someone in there that did Auto Glass and noticed a chip in my windshield and I was able to get that taken care of while I wa More

by Deborah Lowing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate from service dept
Feb 28, 2025 -

Eagle Buick GMC, Inc. responded

Thank you, Deborah, for your wonderful review! We’re thrilled to hear that you had such a positive experience at Eagle Buick-GMC Inc. It’s great to know that our team, especially Nate, was able to accommodate your needs and keep you updated during your visit. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

February 26, 2025

We use Eagle Buick GMC to service our Yukon and they've always been transparent, friendly and professional. Morganne in the Service Department is excellent but we've always had great service from everyone More

by Katie C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Eagle Buick GMC, Inc. responded

Thank you, Katie! We truly appreciate your kind words about your experiences with our Service Department at Eagle Buick-GMC Inc. It's great to hear that Morganne and our team have provided you with excellent service. We look forward to assisting you with your next vehicle purchase and can’t wait to welcome you back! Thank you for your recommendation! Sincerely, The Eagle Buick-GMC Team

February 26, 2025

I’ve used this GMC dealer a few times before 2-25-25. I can’t say I’ve been pleased with the Service Dept work. I was charged 1200 to fix a computer error & it was never fixed & each service I ask they r More

by Nico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your experience with us, Nico. Your feedback is truly important, and we understand your concerns regarding the service you received at Eagle Buick-GMC Inc. It is our priority to provide professional and reliable service, and we are disappointed to hear about your experience. We appreciate you taking the time to detail the issues with your Sierra Truck. Rest assured, we take your concerns seriously, especially with the computer reset and the other tasks you requested. We would encourage you to contact us directly so we can work towards a resolution and regain your trust. Thank you once again for your feedback; it helps us improve our services. We hope to have the opportunity to assist you better moving forward. Sincerely, The Eagle Buick-GMC Team

February 26, 2025

Great customer service in scheduling and performing the necessary repairs and service that were needed. More

by Regena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Feb 27, 2025 -

Eagle Buick GMC, Inc. responded

Thank you, Regena! We truly appreciate your kind words about the great customer service you received at Eagle Buick-GMC Inc. We're glad to hear that we could assist you with the necessary repairs and service. We look forward to seeing you again for your future automotive needs! Sincerely, The Eagle Buick-GMC Team

February 26, 2025

Great service as always, polite, proficient, and professional this is why it is the only place I bring both of my vehicles More

by geolouvi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful review! We truly appreciate your kind words about our service at Eagle Buick-GMC Inc. It's fantastic to hear that you find us polite, proficient, and professional. We’re grateful to be your go-to place for both of your vehicles, and we look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

February 21, 2025

Prompt service, and excellent work performed. . I will have my vehicle serviced at Eagle GMC again. More

by JackElwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Eagle Buick GMC, Inc. responded

Thank you so much for your wonderful review! We're thrilled to hear that you experienced prompt service and excellent work at Eagle Buick-GMC Inc. We look forward to serving you again for your vehicle’s next service. Safe travels! Sincerely, The Eagle Buick-GMC Team

February 19, 2025

Scott has always been awesome to work with. He goes above and beyond in his job. More

by homosassa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback! We're delighted to hear that Scott has provided you with exceptional service at Eagle Buick-GMC Inc. We truly appreciate your kind words and look forward to seeing you again soon! Sincerely, The Eagle Buick-GMC Team

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