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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,316 Reviews

1,316 Reviews of Eagle Buick GMC, Inc. - Service Center

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January 04, 2025

Staff is very pleasant and professional the lot was very clean and they weren't pushy trying to oversell anything everything they showed me the used parts and it was a very pleasant experience, one thing th More

by Chiovitti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

This is absolutely the best place to buy and service your vehicle, hands down. Thanks More

by Chris A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shields Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Pestana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Fagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Hass
Jan 04, 2025 -

Eagle Buick GMC, Inc. responded

Thank you so much for your fantastic review, Chris! We're thrilled to hear that you had such a positive experience at Eagle Buick-GMC Inc. Your satisfaction is our priority, and we look forward to serving you again in the future. Please don't hesitate to share your experience with others! Sincerely, The Eagle Buick-GMC Team

January 03, 2025

Eagle GMC Buick of Crystal River provided very good service and communication regarding my repair as always. More

by kenmalin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback! I'm thrilled to hear that Eagle Buick-GMC Inc consistently provides you with good service and communication regarding your repairs. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

January 01, 2025

It was a very easy experience. The workmanship was very satisfactory. Service writer Scott Kelly, very timely and helpful. Great job. More

by Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Eagle Buick GMC, Inc. responded

Thank you so much, Brooks! We truly appreciate your kind words about your experience at Eagle Buick-GMC Inc. It's great to hear that Scott was timely and helpful—he always strives to provide the best service possible. We look forward to seeing you again! Sincerely, The Eagle Buick-GMC Team

December 31, 2024

Scott in the service department is the best hands down very professional and knowledgeable person ever More

by pselden1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We greatly appreciate your positive feedback about Scott in our service department. We're proud to have such dedicated and knowledgeable team members at Eagle Buick-GMC Inc. We hope to see you again soon for any future service needs! Sincerely, The Eagle Buick-GMC Team

December 30, 2024

Did not realize that a front headlight for my terrain was so expensive. Your tech did an excellent job of explaining why and the fact that times have changed. Just very glad I could get it in on a Saturday w More

by LOUNALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We are thrilled to hear that you were satisfied with the workmanship on your Terrain and that our technician effectively explained the costs involved. We strive to provide excellent service, even on short notice. We appreciate your feedback and look forward to assisting you again at Eagle Buick-GMC Inc! Sincerely, The Eagle Buick-GMC Team

December 30, 2024

I have been very well taken care of at Eagle GM. From beginning to end, and every department I trust them very well . Thanks for caring ! More

by Coach Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Jan 01, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We're thrilled to hear that you felt well taken care of at Eagle Buick-GMC Inc throughout your experience. Our team is dedicated to providing excellent service, and your trust means a lot to us. We look forward to welcoming you again in the future! Sincerely, The Eagle Buick-GMC Team

December 30, 2024

Great place to deal with in service depth. Only place will take my vehicle to. More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Jan 01, 2025 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful feedback! We're thrilled to hear that you find Eagle Buick-GMC Inc to be the only place you'll trust for your vehicle's service. Our team is dedicated to providing excellent care, and we look forward to assisting you again in the future! Sincerely, The Eagle Buick-GMC Team

December 28, 2024

Would recommend this dealership to anyone wanting to buy a vehicle very very good people and not a huge dealership so your treated like family not just a number I live in Springhill we have a multi billiona More

by parrott308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shields Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Eagle Buick GMC, Inc. responded

Thank you so much for your kind words! We truly appreciate your recommendation and are thrilled to hear that you felt treated like family at Eagle Buick-GMC Inc. We aim to provide a personal touch, and it's wonderful to know that it resonates with our customers. We look forward to seeing you again in the future! Sincerely, The Eagle Buick-GMC Team

December 27, 2024

Been multiple times w great service but the last time was not good. Came in for an oil change and to have 2 other things diagnosed. After waiting 2 hours I started to walk the parking lot and came across my More

by MnM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Dec 30, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your experience with us. We appreciate your loyalty to Eagle Buick-GMC Inc and understand your frustration regarding the recent visit for your oil change and diagnostics. Your feedback about communication and estimated wait times is valuable, and we will take it into consideration to improve our service. Thank you again for your input. Sincerely, The Eagle Buick-GMC Team

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