Eagle Buick GMC, Inc.

Transmission concerns Prior issues with the transmission were taken care of, but new ones seemed to be present. Corrective actions were taken to my current satisfaction whi Prior issues with the transmission were taken care of, but new ones seemed to be present. Corrective actions were taken to my current satisfaction while other requested maintenance was also done. More

Service appointment Staff was very friendly and helpful and efficient ! Would highly recommend anyone to the service department for service work ! As for the sales we di Staff was very friendly and helpful and efficient ! Would highly recommend anyone to the service department for service work ! As for the sales we didn’t use ! More

Service Experience Just visited the dealership for my first routine service. All of the service techs were professional and knowledgeable. Excellent service. Would reco Just visited the dealership for my first routine service. All of the service techs were professional and knowledgeable. Excellent service. Would recommend Eagle for sales and service. More

Car purchase The staffing at the dealership went over and above to make sure our purchase was excellent, Thanks again Bruce Sincerely yours. Terry and Dawn Tay The staffing at the dealership went over and above to make sure our purchase was excellent, Thanks again Bruce Sincerely yours. Terry and Dawn Taylor. More

Very bad treatment in the Service Department. I only my car for 2 and 1/2 months, after taking it back for the second time , because the car seems to have a missing problem , when going slow it mi I only my car for 2 and 1/2 months, after taking it back for the second time , because the car seems to have a missing problem , when going slow it misses , I was told on the first visit that the reason it was missing was the previous owner used the gas petal different than I did and the computer was used to the way he drove it. I was told to drive it for a few weeks so I did and recently took it back, what they said that the rim was bent , and they put air in the tire and that fixed the problem. Well my question is what if the air comes out of the tire will the car start to miss again, Its like a joke I will never go back there and I will tell all my friends at the car shows about how badly I was treated . The lady at the counter told me we do know how any of this happened , Quote she said its your word against ours . meaning they were not going to fix my car. More

WOW -Where do I start ! Lack of integrity ! Incompetence ! I would not send my worst enemy if I had one to this DEALERSHIP !!! Date 10-25-2016 this deal started !!!! I was trying to help my daughter a I would not send my worst enemy if I had one to this DEALERSHIP !!! Date 10-25-2016 this deal started !!!! I was trying to help my daughter and son-in-law acquire a used car that was safe for them and my 3 grandchildren 12-8-6 yrs old ! Their credit wasn't the best, so I was putting money down for them to help them buy a car in there name ! I spoke to a salesmen who goes by the name of Hoss ( Bonanza ) personally he made reference too.. He told me ( the father ) the vehicle ( Chevy cruise ) 2014 ---7K was a great buy .. Bumper to bumper 36000 mile coverage left ---also 100,000 drive train --After my daughter was told by an employee to drive the car ( chevy cruse ) only the two of them up to buy, because it was a done deal !! They sat down with finance and were then told the cars warranty was done ( no warranty ) --But they could purchase an extended warranty ! THIS WAS NOT THE DEAL THE SALESMAN --HOSS- Told me, ( her father ) and my daughter and son-in-law to entice us to purchase this vehicle !!! Lack of INTEGRITY & INCOMPETENCE I live in New York-my daughter and son-in-law in Hernando County.. 10-26-2016 my daughter and son-in-law did not like being lied to nor did I !!! SO THEY HAD TO WAIT AT ---8 PM AT NIGHT FOR A FRIEND TO DRIVE 40 MINUTES UP TO PICK THEM UP ! With my GRANDCHILDREN still waiting at home to see there PARENTS !!! SHAME ON THIS DEALERSHIP FOR TREATING THEM THIS WAY !!!! More

Only want to manipulate their deals My wife and I purchased a new vehicle well over a year ago, but my recent positive experience with another dealer and the review I left them reminded My wife and I purchased a new vehicle well over a year ago, but my recent positive experience with another dealer and the review I left them reminded me that a negative review is equally valuable to a prospective shopper. Eagle was completely unwilling to show my wife and I the basic numbers on our new car deal (purchase price, trade value, APR, etc). Instead, we were offered monthly payment numbers scribbled with a marker after repeatedly requesting the basic math. After having to reverse the math ourselves, we negotiated a deal then argued with the finance manager to net an APR that was barely less than ridiculous. We have since refinanced, and tried to mention to anyone we know to avoid this place and their car shark tactics. Anyone less willing to fight with them would be terribly taken advantage of. The salesman was cordial, though. More

Bad, bad experience Overall a really bad experience. Salesman tells stories(from mailing us a key to finding out about missing spare). No contact with salesman after the Overall a really bad experience. Salesman tells stories(from mailing us a key to finding out about missing spare). No contact with salesman after the sale was finalized. Had to go back to dealer ship to get second key made. Four other people were waiting for keys to be made also. Was promised tank fill up for our inconvenience but never happened. Beware!!!! Glad not to have to go back! More

pleasent and Knowledgeable Sales Rep We enjoyed our experience at Eagle Buick, in Homosassa, Florida. Our Rep Mr Marc Esser, was very helpful in our Selection of a 1996 Buick Encore. Ther We enjoyed our experience at Eagle Buick, in Homosassa, Florida. Our Rep Mr Marc Esser, was very helpful in our Selection of a 1996 Buick Encore. There was no preasure and he answered our questions completelty I would be happy to deal wit Eagle Buick and with Marc Esser again.. More

Great dealership and wonderful people Just picked up my GMC Yukon XL Denali. Dan Hickman and Mike and the rest of the staff was top notch. Couldn't be happier with the vehicle and how they Just picked up my GMC Yukon XL Denali. Dan Hickman and Mike and the rest of the staff was top notch. Couldn't be happier with the vehicle and how they treated me. And I'm one of those people who is skeptical by nature. Would highly recommend this dealership. Great buying experience. More