Eagle Buick GMC, Inc.

Best service , and best personnel I have ever with Service personnel Laura was very smart about the car and new what needed to be done , Service manager Jim made sure it got done on time and stuck to t Service personnel Laura was very smart about the car and new what needed to be done , Service manager Jim made sure it got done on time and stuck to the estiment, spot on.. .Never been treated better at any type of business.... More

Friendly, easy to work with sales person. I felt I was treated fairly and honestly and with respect. Gregory was the best. He is sending me the spare key fob which was not available at the t I felt I was treated fairly and honestly and with respect. Gregory was the best. He is sending me the spare key fob which was not available at the time of purchase. More

Oil change Friendly, inexpensive but sticker they took off window said synthetic oil which is what was in it and they put in regular oil. I didn't say synthetic Friendly, inexpensive but sticker they took off window said synthetic oil which is what was in it and they put in regular oil. I didn't say synthetic but thought they would look at what was used last time More

Russel and his brother are the best people ever. Excellent Listen, if I could ever recommend someone in particular, and this dealership I would. The GM Russel Baldner is so caring and helpful, I do not plan on Listen, if I could ever recommend someone in particular, and this dealership I would. The GM Russel Baldner is so caring and helpful, I do not plan on ever using another dealership. I have known him (since school) for over 25 years. I KNOW why they keep this man there! He is beyond fair, helps out my entire family and always gets us just what we want. This guy can remember things from years ago and knows you by name. If there ever was an honest dealership, this one is at the top of the list. Seriously. They try everything to get you what you want and helpful with the banks and financing also. I have sent so many people their way, and everyone has thanked me profusely. I always get trucks from them, and will continue to as long as I live within the state of Florida lol. Thanks for excellent customer service and personal service! By the way, we end up getting turned over to Reggie, Russel's brother he is just as good and so nice! Thanks to them I always have what I need and want. Christa Starkey More

Great Service Good speedy service. Very friendly. Diagnosed warranty issue quickly. I went in for routine service and a squeek in the front end. Ambre (hopefully sp Good speedy service. Very friendly. Diagnosed warranty issue quickly. I went in for routine service and a squeek in the front end. Ambre (hopefully spelled right) confidently quipped it was most likely a strut. Service confirmed her suspicion. She's ordering parts and hopefully all gets fixed. More

Truck purchase Like everyone, we always dread the car buying experience. Obnoxious, relentless sales people, the the "well let's meet the sales manager routine, then Like everyone, we always dread the car buying experience. Obnoxious, relentless sales people, the the "well let's meet the sales manager routine, then the finance manager trying to up sell. Then spend 4 to 5 hours at the dealership. Sucks. Not at Eagle! From seeing the truck on the lot, to meeting Mark Melleti, our sales rep, it was a low key, no pressure and relaxed experience. His persona and straight forward handling of this transaction contributed greatly to our decision to purchase the truck here at Eagle. You can tell Immediately that it is a family owned and operated business by the demeanor of their employees. Everyone I met with there was friendly and went out of there way to assist us. Mark handled our entire transaction and negotiations from start to finish. The finance manager was extremely easy to work with and very quick and efficient. Mark delivered our truck spotless, clean, and full of fuel. He ordered a second key remote for us gratis. Done! Then we had a couple of small items needing attention directly after taking the truck. The service department jumped right the issues, made the minor repairs, and sent us on our way. Now keep in mind this was a used vehicle and once it was ours they had no responsibility to repair. But this dealership took care of the items. You don't find that kind of service there days especially from "corporate chain dealerships". We will buy again from Eagle. They set the bar for what a dealership should be. A pleasant and fair experience! Thank you! More

LOF and Tire Rotation The service done was quick, clean, and professional. Service area is run very efficient. The staff was very friendly and knowledgeable.Thanks to Amber The service done was quick, clean, and professional. Service area is run very efficient. The staff was very friendly and knowledgeable.Thanks to Amber again More

Transmission concerns Prior issues with the transmission were taken care of, but new ones seemed to be present. Corrective actions were taken to my current satisfaction whi Prior issues with the transmission were taken care of, but new ones seemed to be present. Corrective actions were taken to my current satisfaction while other requested maintenance was also done. More

Service appointment Staff was very friendly and helpful and efficient ! Would highly recommend anyone to the service department for service work ! As for the sales we di Staff was very friendly and helpful and efficient ! Would highly recommend anyone to the service department for service work ! As for the sales we didn’t use ! More

Service Experience Just visited the dealership for my first routine service. All of the service techs were professional and knowledgeable. Excellent service. Would reco Just visited the dealership for my first routine service. All of the service techs were professional and knowledgeable. Excellent service. Would recommend Eagle for sales and service. More