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Eagle Buick GMC, Inc.

Homosassa, FL

4.8
2,122 Reviews
Eagle Buick GMC has your new Buick and new GMC models. Select from 300 new vehicles and save thousand with low pricing and affordable payments at your Hometown Dealer. We're family owned and operated and offer incredible personalized service. Eagle Buick GMC provides shoppers from Inverness, Ocala, and beyond with a full lineup of Buick and GMC vehicles. We take pride in helping you find the one that's right for you, and in creating an efficient and stress-free auto dealership experience. Whether you're shopping for your next car, SUV, or truck, or want to get your current vehicle repaired, look no further than our Homosassa dealership. Ocala Buick and GMC customers, call us at (352) 436-4797 today to schedule a test drive, or drop by our Eagle Buick GMC today.
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1275 S Suncoast Blvd

Homosassa, FL

34448

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Showing 2,123 reviews

December 27, 2018

Excellent Service Laura always takes great care if me. Always get me in for service appointments in a timely manner. Fast, friendly, and quality service at a reasonable More

by Mayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Tramontana
December 21, 2018

Excellent service from Scott and his team Scott and his team have given me excellent service from my first encounter. I really appreciate his / their friendliness, speed of service and court More

by Kathy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in services.
December 20, 2018

Always a good experience at Eagle Buick. Eagle Buick always goes that extra mile to make their customers happy when buying a vehicle, or getting service. I would recommend Eagle Buick GMC to More

by Harold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mileti, Randy Lee
December 17, 2018

Long wait I made an appointment for 11am for my Toyota truck for an oil change only. It took til almost 1230pm. I was told they had to go get a filter. The time More

by Jill Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Martin
Dec 17, 2018 -

Eagle Buick GMC, Inc. responded

Jill, We are sorry to hear that the wait time was so long. In reviewing your file we found our electronic repair order time stamps show an hour and 15 minute time from write up to invoice. Still too long. We have placed an order to stock an oil filter specifically for your vehicle in the future so the time is not so long. Please note that our typical wait time for a Lube, Change Oil and Filter, Tire Rotation and Multi Point Vehicle Inspection is about an hour. Also, in reviewing your file for the dipstick replacement we found documentation that the dipstick would not come out to check the level. Additionally, in speaking with your service consultant, we advised you of such and we had to break it to remove it which ultimately required replacement. We hope that the complimentary service we have sent to your mailbox will help us retain your service. Please feel free to call our Service Director Jim Martin should you have any further questions or concerns. Thank you for servicing your vehicle with us!

December 15, 2018

Oil chg and tire rotation Mike was fast and courteous. Service was fast and all my concerns were addressed. He is a credit to the Eagle team. Looking forward to working with hi More

by Mary Lee 49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Lee
December 13, 2018

Amazing customer service ! I was looking at a car being a first time buyer and newly 18. All of the banks wanted 4500 down solid from me. I had 3400 to put down. I saved 3 month More

by Belieber1022.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Storman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ, Randy Lee
December 12, 2018

Outstanding The service dept did a outstanding job Scott Kelly is super I will always use Eagle service department for my auto needs Eagle Buick is a very goo More

by Waldman38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
December 11, 2018

Buick GMC Service First time using this dealership service. Very impressed with all aspects. Ability to make appointment on line. Timing of service was fine. Waiting ro More

by TW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Tramontana
December 10, 2018

New car trouble Was upset that something was wrong with my brand new 2019 encore but eagle Buick took good care of me when I brought it in to be fixed More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shields Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Martin
December 10, 2018

Awesome GMC Dealer The staff at Eagle Buick GMC was absolutely amazing Jeremy in sales Billy in finance and Russ Baldner as the GM these guys will take care of you from More

by jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy
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