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Eagle Buick GMC, Inc.

Homosassa, FL

4.8
2,000 Reviews
Eagle Buick GMC has your new Buick and new GMC models. Select from 300 new vehicles and save thousand with low pricing and affordable payments at your Hometown Dealer. We're family owned and operated and offer incredible personalized service. Eagle Buick GMC provides shoppers from Inverness, Ocala, and beyond with a full lineup of Buick and GMC vehicles. We take pride in helping you find the one that's right for you, and in creating an efficient and stress-free auto dealership experience. Whether you're shopping for your next car, SUV, or truck, or want to get your current vehicle repaired, look no further than our Homosassa dealership. Ocala Buick and GMC customers, call us at (352) 436-4797 today to schedule a test drive, or drop by our Eagle Buick GMC today.
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1275 S Suncoast Blvd

Homosassa, FL

34448

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Showing 2,000 reviews

September 22, 2018

Oil change/ rotation not completed going on two weeks Marked my tires because of past problems paid for oil change and rotation did not rotate tech confirmed he did not rotate Jim has not made good on More

by Canyon owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russ Baldwin, Jim Martin
Oct 01, 2018 -

Eagle Buick GMC, Inc. responded

We are so very sorry that you feel this way. Although we are a GM and Customer certified ELITE dealership that ranks in the top 7% of the entire nation, we do make mistakes. As you know, after you suggested that this occurred we confronted the tech together. He admitted that he did not see the line on the repair order and neglected to perform the tire rotation. We provided you with a complimentary service and an apology. The technician was also counselled. We want all of our guests to be able to trust us. Since this is such a rare occurrence, I am unsure what else you would have us do. Rather than tell us what your expectations were you went straight to the General Manager whom had an office full of guests and was unable to give you his immediate and undivided attention. We absolutely made a mistake on your visit and sincerely apologize that it happened. We would be happy to discuss your expectations with you at your earliest convenience.

September 22, 2018

Best experience ever leasing a car I have leased 2 cars from Eagle. Both times the experience of leasing a car was wonderful! The people were patient, informative, and professional. The More

by Buyer,starr777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shields Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Any employee I have ever delt with., Mike Bjerkan, Rick Smith
September 15, 2018

Excellence Terry is my sales rep he did everything he promised. Took the car in for some minor service and Scotty took care of us. Did everything he promised. It More

by Cliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Elsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott who I believe is a service writer, great communication honest to deal with outstanding, Rick Smith
September 14, 2018

Service was GREAT, Laura in service really cares Laura in service really cares about my vehicle, she makes sure everything is taken care of on time. Laura explanes what needs to be done and why. More

by jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Tramontana
September 13, 2018

First service of 2018 Sierra Service was good for first service of truck. Went additional service by setup of detailing of truck on later visit. This review is too detailed and cu More

by amiller1164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in service, Rick Smith
September 07, 2018

Awesome on my car purchase. Terry was the best sales man, I had a great exprience for my purchse. They let me go home with the car and pick up my mom. I went in to look at a jeep compass and when it could no More

by Gamley,s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Patrick (JP)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Storman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Elsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Eagle Buick GMC, Inc. responded

We are so happy you are enjoying you Equinox and also glad we could be of help to you and your mom. We look forward to being of service to you in the future.

September 06, 2018

Service on AC I had my car in for service on my air conditioning. It would be ready later in the day so a driver took me home and a driver was offered to pick me u More

by Dianaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Smith
August 30, 2018

Normal service The entire staff was very very very courteous and helpful also found parts from other vehicle to eliminate me from having to return on another day. More

by Gmcdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafrantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Smith
Sep 11, 2018 -

Eagle Buick GMC, Inc. responded

Thank you so much for your review.

August 29, 2018

Highly recommend Due to my work hours, they came to my place of employment and picked up my vehicle and then brought it back when it had been serviced. The only thing More

by Envision 2017
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bruce Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Smith
August 27, 2018

Quality, service and reps We have dealt with Eagle Buick for a long time. Ray Ferguson has been the rep we have dealt with and is a pleasure to work with. The service departmen More

by Bibleguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in service, Ray Ferguson
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