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Eagle Buick GMC, Inc.

Homosassa, FL

Overview
Employees
Reviews
Vehicles
4.8
2,426 Reviews
Eagle Buick GMC has your new Buick and new GMC models. Select from 300 new vehicles and save thousand with low pricing and affordable payments at your Hometown Dealer. We're family owned and operated and offer incredible personalized service. Eagle Buick GMC provides shoppers from Inverness, Ocala, and beyond with a full lineup of Buick and GMC vehicles. We take pride in helping you find the one that's right for you, and in creating an efficient and stress-free auto dealership experience. Whether you're shopping for your next car, SUV, or truck, or want to get your current vehicle repaired, look no further than our Homosassa dealership. Ocala Buick and GMC customers, call us at (352) 436-4797 today to schedule a test drive, or drop by our Eagle Buick GMC today.
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1275 S Suncoast Blvd

Homosassa, FL

34448

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Showing 2,426 reviews

July 08, 2021

Fantastic dealership! Cody and Robbie worked to obtain our vehicle at a price we could afford and got us a great trade-in for us. More

by Patricia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie
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Jul 12, 2021 -

Eagle Buick GMC, Inc. responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, The Eagle Buick-GMC Team

July 08, 2021

This was truly a wonderful buying experience every one was extremely helpful and super nice we got a better vehicle then we thought and absolutely love it. Will definitely be a return customer More

by Cateradepoolcare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Othouse
Other Employees : Nick Basalyga
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Jul 12, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Eagle Buick-GMC Team

July 07, 2021

We had great service with Ashley, great service with our GM points(I can’t remember her name) ,we also had an accurate diagnosis and wonderful technician Although my platinum after care insurance wasn’t cov More

by Sdbache
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Storman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley-service , Jim Martin
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Jul 09, 2021 -

Eagle Buick GMC, Inc. responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Eagle Buick-GMC Team

July 07, 2021

They should honor the coupons they send out and not change the prices when the bill is due nor keep customers waiting for the bill to get corrected. More

by Dobetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
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Jul 09, 2021 -

Eagle Buick GMC, Inc. responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Eagle Buick-GMC Team

July 06, 2021

I have been waiting over 11 weeks for gift cards to be sent that were promised on an auto package I Purchased back in February. Please send the gift cards it’s what you said you were going to do. More

by Skyedalby
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Patrick (JP)
1.0
This rating includes all reviews, with more weight given to recent reviews.
JP Patrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Eagle Buick-GMC Team

Jul 10, 2021 -

Skyedalby responded

JP called back and left a message and then when I called him back he said that there was a high turnaround in the finance department and they didn’t clarify the address and instead of $150 that he said the first time he sending $100 still disappointing experience.

Jul 10, 2021 -

Skyedalby responded

Just got a phone call from Emich Buick in Homosassa Florida with JP stating Linda told him I posted a response that I’m still disappointed and that he wants his name nowhere near this review for a disappointing experience. If you would’ve sent the gift cards when you said you were going to do it 11 weeks ago and not leave it up to girls in an office and maybe if Kay-was so worried about it she could’ve sent the gift cards. Unbelievable

Jul 16, 2021 -

Skyedalby responded

I am in such disbelief that JP would go in to the outgoing mail and pull the gift card you took a photo of to send me after I’ve been waiting now 12 or 13 weeks for as soon as you found out I was still going to post a negative review you go in and pull the gift card you owe me for $100 which is technically 150 I hope everybody reads this and realizes what a true disappointment you are.Trust me I would use other words currently but I’m trying to be professional as like you are not.

Jul 16, 2021 -

Skyedalby responded

Remember I have a photo of the gift card you sent me that has not arrived yet on Thursday afternoon after you put it in the mail last Friday.

July 06, 2021

From the beginning of the sales process I felt very comfortable . Met Cory our salesman who took his time showing us the various vehicles. In the end he ended up getting the vehicle we wanted from an More

by rjs19520
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for your great review! We're glad to have Cory on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, The Eagle Buick-GMC Team

July 06, 2021

Very professional and honest. I sold my car for a fair price with no hype or hassle. More

by lewandjulie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shields Gay
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2021 -

Eagle Buick GMC, Inc. responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Eagle Buick-GMC Team

July 05, 2021

They make an effort to be accommodating with scheduling. Many times if you take your car or truck in early, they will many times have ready to go earlier than scheduled. More

by jpb20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shields Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2021 -

Eagle Buick GMC, Inc. responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Eagle Buick-GMC Team

July 01, 2021

Problem with our 2016 Cascada panel indicates alarm service AFL lamp/ head lamp malfunction. First the problem was the battery replaced the battery. Brought the car home next day same problem. Returned More

by jjackson228
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ashlee
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Jul 06, 2021 -

Eagle Buick GMC, Inc. responded

It is extremely unfortunate that your part costs so much. We have checked aftermarket options and none are available. We checked used options and found the closest salvage headlamp in Midway Florida and the part alone costs $990.00. This would obviously save you money but, in our opinion, it is a thousand dollar gamble considering it is used. Ebay did not turn up any viable options either. The MSRP of the factory part is $1399.97. We understand how frustrating it is to have to spend that kind of money on a vehicle with such low mileage. Regretfully, since you are the second owner and the vehicle is over 5 years old we could not get GM to assist. Adding insult to injury, the headlamp is not something that an average tech can replace. Not sure what the engineers were thinking when they decided to make it so difficult. Regarding your battery, it failed our load test and was required. Oftentimes, a bad battery causes a plethora of problems. We hoped that would have been the case with your headlight and did not charge for diagnosis at that time in case it was just the battery. Eagle can do the factory part installed for $1600.00 plus tax. Please give us a call if you would like to take advantage of our offer. Thank you for your business.

Jul 07, 2021 -

jjackson228 responded

I was the first owner of this car which I bought in April 2017 with only 131 miles on it from Eagle Buick and I will have to use you to get it fixed but I want to know why a car with on 18155 miles now had to have a new roof and trunk lock fixed last year and now a lamp fixed This car is a lemon most people don’t have these problems with a new car with that mileage and age. I am very disappointed with this car and won’t keep it once it’s fixed. I will accept the $1600.00 repair charge. I will get back to the dealership when I can bring it in.

June 30, 2021

Very professional and friendly good all-around experience I will definitely be back for my next vehicleFor the best price and friendly service crystal be like is the place to be More

by Coloradokidd.db
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Patrick (JP)
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Eagle Buick-GMC Team

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