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Eagle Buick GMC, Inc.

Homosassa, FL

Overview
Employees
Reviews
Vehicles
4.8
2,428 Reviews
Eagle Buick GMC has your new Buick and new GMC models. Select from 300 new vehicles and save thousand with low pricing and affordable payments at your Hometown Dealer. We're family owned and operated and offer incredible personalized service. Eagle Buick GMC provides shoppers from Inverness, Ocala, and beyond with a full lineup of Buick and GMC vehicles. We take pride in helping you find the one that's right for you, and in creating an efficient and stress-free auto dealership experience. Whether you're shopping for your next car, SUV, or truck, or want to get your current vehicle repaired, look no further than our Homosassa dealership. Ocala Buick and GMC customers, call us at (352) 436-4797 today to schedule a test drive, or drop by our Eagle Buick GMC today.
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1275 S Suncoast Blvd

Homosassa, FL

34448

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Showing 2,428 reviews

July 21, 2021

Jayson was awesome. Very professional, work was done correctly and in a timely manor. Car was in for warranty work. Thanks and I Will not hesitate bringing my vehicle back in. More

by Neal H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson
Report | Print
Jul 23, 2021 -

Eagle Buick GMC, Inc. responded

We cannot thank you enough for this glowing review of our service center, Neal! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Eagle Buick-GMC Team

July 20, 2021

The staff was courteous and knowledgeable. I was pressed with time and they helped me get in and back on the road. I really appreciate that. More

by clarence.lawrence
Recommend Dealer
Yes
Employees Worked With
Shields Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

July 20, 2021

Everyone I met was extremely helpful with great dispositions and strived to make my day there both informative and pleasurable. If I had a question someone would find me an answer. I was introduced More

by tomdash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Storman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Ferguson, Nick Basalyga, Denise Fordon
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Jul 22, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Eagle Buick-GMC Team

July 20, 2021

they had our truck for 21/2 months didn’t fix what they were supposed to tried to say our warranty wasn’t there. ( which come to find out it is and so they dick around having our truck which put our busin More

by sterlingtreeandlawnscaping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The service Manage Scott, Jim Martin, Laura Tramontana, Trudy Gilley
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Jul 21, 2021 -

Eagle Buick GMC, Inc. responded

Needless to say, this review comes as a surprise. You came to us from another dealer because they would not take care of you nor provide you with transportation while you were in for service. We graciously took you in thinking that we could truly make a difference for you. The extended warranty information you provided was incorrect. Not once, not twice, but three times. Regretfully, when calling in claims to extended warranty companies we can be on the phone well over an hour each. At one point we were playing phone tag with your selling dealer to try to find your policy information, only to find out that you did not have the coverage that you said you had. When all was said and done, your extended warranty company denied coverage on many of your requested repairs, Eagle paid over $2,000.00 for your rental that we promised to give you, and to date you have avoided our calls requesting payment for your deductible, oil change, and filter. We had the very best of intentions to help you when your other dealer couldn’t. We would have much rather had a face to face conversation about this rather than putting it out for the world to see. We respectfully request that you pay your deductible and for the oil change and filter we replaced. We also sincerely hope that you can find a facility that will provide the level of service you seek.

July 18, 2021

Denise was very helpful and very nice. Couldn’t ask for a better person to work with. I didn’t know what I needed to order and she found out and got it ordered. More

by Paula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott from Service, Denise Fordon
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Jul 22, 2021 -

Eagle Buick GMC, Inc. responded

Paula, we loved reading this review! Happy customers are our aim, and it appears Denise really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Sincerely, The Eagle Buick-GMC Team

July 17, 2021

I , we.had a very good experience withour sales I , we.had a very good experience with our sales representative, Bruce Carrington. No high pressure but very knowledgeable about the car we were look More

by Fbartley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Fordon
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Jul 20, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Bruce and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Eagle Buick-GMC Team

Jul 20, 2021 -

Fbartley responded

I also want to recognize Denise Fordon as being extremely courteous and helpful. Again thank you all. Frank & Norma Bartley

July 17, 2021

No, would not send somebody there for service work! Quality of the (tech) is questionable? If you do find yourself there , good luck , I hope you or somebody you know has automobile knowledge,it will b More

by banfla8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott, in service is a 5 star himself , Jim Martin
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Jul 21, 2021 -

Eagle Buick GMC, Inc. responded

We are very sorry to hear that you feel this way. We would love to speak with you regarding your experience. This is not the level of service we wish to provide and we need your help to identify what went wrong. We are unable to determine your name and therefore unable to contact you directly. Please reach out to a member of our service management so that we can determine what action to take to prevent this type of sentiment. Our service team awaits your call - (352) 795-6800. Sincerely, The Eagle Buick-GMC Team

July 16, 2021

Very pleased with the way they handled our issues with our vehicle.it took awhile to complete the issue but they handled it and we have the car back. More

by Chocolatesbyvanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in service
Report | Print
Jul 19, 2021 -

Eagle Buick GMC, Inc. responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Eagle Buick-GMC Team

July 16, 2021

Great service department. Scott in service excels at making his customers happy. Had a/c issues with my truck and was in and out in a very short period of time More

by Chuckb64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in service
Report | Print
Jul 19, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Eagle Buick-GMC Team

July 15, 2021

People friendly, helpful, and courteous. The grounds People friendly, helpful, and courteous. The grounds clean and comfortable The the the the the the the the the the the the the the the More

by Rollineagle@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Jul 19, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Eagle Buick-GMC Team

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