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ELCO Chevrolet Cadillac Inc - Service Center

Ballwin, MO

4.8
262 Reviews
Call Service Center (636) 227-5333

262 Reviews of ELCO Chevrolet Cadillac Inc - Service Center

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December 27, 2024

Made Online appointment specifically stating toe link recall repair in comments. someone called to confirm date and time and again I referenced the recall as reason. Arrived to be told oil change was l More

by Chewy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Dec 27, 2024 -

ELCO Chevrolet Cadillac Inc responded

Thank you for providing your feedback. We regret to hear that you had to drive to your appointment before the parts were available and apologize for the confusion. We strive to make sure all of our customers have an excellent experience. If you are able, we would welcome a call to our service manager, Greg Kuntz at 636-227-5333. Thank you for your business and we look forward to assisting you again.

December 27, 2024

Well run business. Nice waiting room, good coffee. Service was fully explained and everything was done as promised and timely. More

by Tpike575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff gruenewald
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December 25, 2024

You left my car in worse condition than when I brought it in. Very poor. More

by Rxvxbxh
Recommend Dealer
No
Employees Worked With
Robb Smith
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Dec 26, 2024 -

ELCO Chevrolet Cadillac Inc responded

Thank you for your feedback. We would like to speak with you regarding your concerns. Please reach out to our Service Manager, Greg Kuntz at 636-227-5333.

December 25, 2024

Have used Elco for more than 20 years (both Chevrolet and Cadillac). They have been consistently excellent in their service department. I never have to worry about un-needed repairs. Additionally, they ha More

by KeithG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gerecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 24, 2024

I go there all the time for oil changes and other services and the service is always very good, everyone is very friendly! More

by Pilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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December 23, 2024

Elco always does a great job. They are very customer focused. I have been a loyal customer for over 25 years. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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December 21, 2024

Professional attention to customer. like most dealers they charge way more for corvette oil change than reasonable. Charging 2x the price of oil is not good practice. More

by Daves corvette
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service
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December 20, 2024

Rob smith was very helpful. Pat the tech very helpful . Thanks merry Christmas happy new year More

by Randoknoesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob smith
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December 20, 2024

Always take great care of me and my vehicles when in service. Explains every detail and makes sure I am satisfied before leaving. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Buhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

Fixed a difficult repair job that took a week to figure out. Mike was very helpful in diagnosing the problem. More

by Mlevin93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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