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ELCO Chevrolet Cadillac Inc
Ballwin, MO
2,711 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price!
"Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,711 reviews
April 27, 2004
I have had a very negative experience with this dealership regarding warranty work. The story is way too long to write here. In short, they denied a warranty claim for a body panel that fell off. dealership regarding warranty work. The story is way too long to write here. In short, they denied a warranty claim for a body panel that fell off. Actually, they performed half of the work under warranty and then put the unassembled parts (the body panel) in my SUV and sent me home. They also stated upon drop-off that they would pay for the rental car they provided, but my credit card was charged $240 for the car without any mention to me. I still haven't gotten the $240 back, but am still working on it.<br><br>After all was said and done, I took them to arbitration to get the car properly repaired and won. After losing the arbitration they refused to perform the work (and actually never did). Chevy had another dealer perform the work. More
by nnolte
Employees Worked With
John Farrah
