
ELCO Chevrolet Cadillac Inc
Ballwin, MO
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,756 reviews
This was BY FAR the best purchase expirence of a new car ever. Les gave us the no B.S. bottom line pricing right up front. Helped us with all of the available incentives and found us the car we wanted. Supe ever. Les gave us the no B.S. bottom line pricing right up front. Helped us with all of the available incentives and found us the car we wanted. Super clean car with absolutely no problems! Les didn't pressure us into anything we didn't need and/or want, but did tell us about all of the extras that could be of great value. Mike Heying in service was instrumental in the selection of the Equinox based on his factual knowledge of its' "track record". I later found out he purchased an almost identical car for himself. That says a lot from a mechanic that works on these everyday! All in all the team at ELCO was a pleasure to work with. Sales and service! Thanks guys! Keith Witte More
I initially stopped by Elco to look at their inventory of used SUV's; their online resources indicated that they had a few that might meet my needs. My first contact was with a salesman named Kenny Kelly. used SUV's; their online resources indicated that they had a few that might meet my needs. My first contact was with a salesman named Kenny Kelly. We reviewed what they had in stock and discussed a couple of options. I couldn't stay long on this visit but before I left, Kenny insisted I was introduced to the General Manager. I thought it was interesting that they introduced all prospects, new vehicle or used, to the GM. Very classy. Kenny left a few voice mails apprising me of the arrival of other vehicles arriving subsequent to my visit. Just informative, not pushy in the least. On my next visit, Kenny was not working so I was turned over to another salesman, Kyle Ahrens. Kyle updated my search criteria profile, all my contact information and assumed responsibility of the sales effort. Kyle also periodically kept me updated on changes to their inventory, eventually guiding me towards a 2011 Traverse LT2 which was configured pretty much like I wanted from the outset. I found it interesting that throughout the sales process Kyle always referred to himself as the Second Salesman, Kenny was always the First Salesman. Even though Kyle essentially did all of the hard work, he never neglected to honor Kenny as the First Salesman. I'm sure they have rules to follow in giving credit where its due, but I think in this case it would have been easy for Kyle to take full credit. Again, classy. In the end, ELCO's dealer discount pricing, combined with GM's 60 month 0% financing proved to be too good to resist. I returned once for the installation of assist steps (running boards) and to get the Resist-All (leather upholstery protection) treatment. ELCO provided a loaner free of charge for the day. The service department ran smoothly and professionally and the adviser was well informed of the process and time requirements. To conclude, there are four other Chevrolet dealers closer to my residence but the drive to ELCO was worth the time. Great pricing, great financing, great salesmanship, great management. I would recommend them to anyone. More
Les Pirtle made buying my new Camaro a wonderful experience. He was not only a good salesman, but he made the my purchase as painless as possible. I always dread dealing with a car salesman, but I experience. He was not only a good salesman, but he made the my purchase as painless as possible. I always dread dealing with a car salesman, but I would definitely use Les again and suggest my friends and family to work with him. We have purchased at least 12 vehicles from Elco and will continue to do so in the future. Their staff and service has always been excellent. More
Listened to my wants and needs and kept those in mind throughout the process. I wanted to downsize for several reasons from a 2007 Tahoe and needed a means to carry a bicycle most of the time. I wanted throughout the process. I wanted to downsize for several reasons from a 2007 Tahoe and needed a means to carry a bicycle most of the time. I wanted more of a car like ride than the Tahoe and I wanted to protect my investment or value I had in the Tahoe. Led to a Cadillac SRX and a trailer hitch mount (to be installed on arrival). Mike showed me cars he had available and as my interests took us places he helped provide the possibilities. Sveta (can't recall the last name) was very professional as she handled the paperwork and various financial and protection options. More
I was extremely happy with our experience at Elco Chevrolet. I was able to get the car with exactly the features I wanted at the price I wanted. They gave me a very fair price for my trade-in. Gre Chevrolet. I was able to get the car with exactly the features I wanted at the price I wanted. They gave me a very fair price for my trade-in. Great service all around. More
Ken assisted my purchase with wonderful professionalism and was very energetic. He was responsive to all questions and enthusiastic. Cort Howard was helpful too. and was very energetic. He was responsive to all questions and enthusiastic. Cort Howard was helpful too. More
Chris Folz is a very knowledgeable sales professional that knows his cars and understands how to listen to the customers criteria and apply it accordingly to get them in the optimal automobile. I appreci that knows his cars and understands how to listen to the customers criteria and apply it accordingly to get them in the optimal automobile. I appreciated his "no-Pressure" approach to doing business and beleive his interst was in getting me the best value. I have had service done on my company car at Elco which is what led me to shop there for my wifes new car. Great overlall experience and a quality dealership. I would recommend it to anyone looking for a no haggle, no pressure experience with a good car selection and quality staff. More
Ken was the best salesmen I have had the honor of working Ken was the best salesmen I have had the honor of working with. He was attentive, knowledgable and courteous. I could not have picked a better sa Ken was the best salesmen I have had the honor of working with. He was attentive, knowledgable and courteous. I could not have picked a better salesperson to buy a car from and I plan to contact him in the future for other car purchases for my family. More
My wife and I have bought several vehicles from Mark and Elco, we find that Mark's ability to help us find exactly what we need in the price range we want to work with is a true quality plus the service and Elco, we find that Mark's ability to help us find exactly what we need in the price range we want to work with is a true quality plus the service and overall friendly experience from the rest of the team there is excellent! Thanks, John & Terri More
Awesome experience...from start to finish!! My family and I have purchased cars from Elco for more than 20 years...back to when it was Don Essen Chevrolet. Each and every time, it was a great experience with I have purchased cars from Elco for more than 20 years...back to when it was Don Essen Chevrolet. Each and every time, it was a great experience with high quality vehicles. This time was no different. I started with the internet this time, looking on Elco's website, and found exactly what I had in mind in their inventory....chatted with Jim on-line with a few questions...that were answered completely and professionally. I gave J.T. a call early in the morning of the next day to see if he was going to be in that day...without hesitation, he said "yes...and when is a good time for you?" He came in on HIS DAY OFF to meet with us about this particular van!! Talk about going above and beyond!! From start to finish, J.T. was nothing but kind, courtious and professional! He went out of his way to make sure we were looking at what we wanted and needed....and best of all...no pressure. As usual, purchasing a car from Elco was a wonderful experience. J.T. did not try to sell us anything that we did not need BUT made sure we had everything that we DID need!! That speaks volumes!! He explained EVERYTHING in great detail and was very professional in every way. He even made sure that we had new headphones and remote for the DVD player for the kids!!! WOW!! I brought to J.T.'s attention that there was a small issue with the key remote. Within 10 minutes, he had the problem in hand and sent us over to the service dept. to get it fixed. We were out of there, with the problem solved, in a little over an hour. By the time we got to talk with Andy, in the finance dept., we were pretty pleased with our experience. Andy made it just that much better. Once again, nothing but the best!! He made sure that we had everything we needed, but nothing that we didn't need. Professional, courtious and personable don't even begin to describe our experience with Andy. What a class-act Elco is! Would highly recommend this company! More