
ELCO Chevrolet Cadillac Inc
Ballwin, MO
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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On the first time visit we purchased an 'AS IS' vehicle for my 16 year old. There was a known issue with the check engine light and I was assured this would be taken care of even though it was a final sal for my 16 year old. There was a known issue with the check engine light and I was assured this would be taken care of even though it was a final sale. The particular code causing this has a pretty long laundry list of items to check in certain order and required a bit of back and forth with the vehicle as that list was run through, but we were fine with this. Upon our third visit however the service department folks really started to worry not only about this issue but a couple of other unforeseen issue related to the vehicle. At this point the folks at ELCO offered my family a full credit of the cost of the vehicle. They most certainly didn't have to offer this at all due to how the purchase was made. And being the standard consumer that I am I was quite surprised at the offer and that I had not requested or even pleaded the case on this. We came beck within the next day picked out different vehicle and are very happen with the decision. The ELCO staff, especially Eric and Tony, went the extra mile to make sure we all were happy with the outcome. I am very pleased over all and would not only recommend ELCO to friends but they will for sure be the first place I go to when ready to purchase used or new. Wish you folks had a closer South County location near me, hint, hint!!!!! Signed 'the great Celica / Eclipse swap' :) More
My Elco experience has been wonderful! I think u should move that really hot salesman, Brad Grellner up front and have him focus on your female clientele...he is just such a charming young man who is very move that really hot salesman, Brad Grellner up front and have him focus on your female clientele...he is just such a charming young man who is very easy on the eyes! More
Brad is your best salesman!!! He is the best looking employee at Elco! In my opinion I think he should sit near the front where everyone who walks in can look at him. Your sales would double, possibly t employee at Elco! In my opinion I think he should sit near the front where everyone who walks in can look at him. Your sales would double, possibly triple! Overall I am extremely satisfied with my experience at Elco!!! More
We were looking to buy a car in Missouri for my elderly Mother-in-Law. I live in Virginia and talked with Jim McCormick several times prior to coming to the dealership in Ballwin. Jim had the car that we Mother-in-Law. I live in Virginia and talked with Jim McCormick several times prior to coming to the dealership in Ballwin. Jim had the car that we were looking to test drive washed and prepared for our arrival and it was parked right in front of the sales office. Jim took the time to show my Mother-in-Law the different adjustments for the seat, mirrors etc... Very understanding of the situation and worked to make it a comfortable environment for all of us. The purchase of the car went smoothly and we have been very happy with the car. Not only was Jim McCormick very helpful when we were buying the car, but the car's registration needed to be renewed and he was helpful with that process as well. Again, I live in Virginia and the car registration process makes my Mother-in-Law very nervous. Jim helped out tremendously by having the car picked up from her home, inspected, confirmed that the renewal paperwork was completed and placed the correct stickers on the license plate and then had the car returned to her house. Great customer service to assist a customer with an intimidating process, alleviating a lot of stress for her and us back here in Virginia. If I plan on buying a Chevrolet or Cadillac in the future, I am certain that I would strongly consider flying out to see my Mother-in-Law, buy a car and drive it back to Virginia. Great customer service goes a long way with me. Thanks Jim and your team there at Elco Chevrolet for your dedication to your customers that does not stop once the car is off the lot! More
I was very lucky to be given Josh as my salesman. From his first handshake to the close of the deal Josh was great to work with. He's professional, extremely knowledgeable and honest. I feel like Jo his first handshake to the close of the deal Josh was great to work with. He's professional, extremely knowledgeable and honest. I feel like Josh went to bat for me to get the best deal possible on my trade in as well as my new car. I came away with the feeling that he cared that I was happy with my purchase as well as my buying experience. I purchased the car just a few days ago and Josh has followed up with me twice to make sure I am happy. That kind of customer service is rare in today's marketplace. Matt Walkenbach More
I can't say enough about Brian & Ken ~ They made my Camaro buying experience effortless! They were great to work with and went above and beyond to get me EXACTLY the car that I wanted. I will definit Camaro buying experience effortless! They were great to work with and went above and beyond to get me EXACTLY the car that I wanted. I will definitely recommend them and ELCO Chevrolet to all of my friends. More
Joe was great to work with and answered all my questions. He gave me his cell phone and answered questions I had on his days off. I would have no problem with recomending Joe and Elco Chevrolet to all my fri He gave me his cell phone and answered questions I had on his days off. I would have no problem with recomending Joe and Elco Chevrolet to all my friends and co workers. More
We have purchased several cars from Elco, and Cort Howard has always treated us exceptionally well. Seeing him when we come in makes us feel at home and makes us more comfortable than walking in not knowing has always treated us exceptionally well. Seeing him when we come in makes us feel at home and makes us more comfortable than walking in not knowing who we will be dealing with. Sveta has helped us with the financing on all the cars we have purchased at Elco. Like Cort, she always recognizes us and treats us like friends. Sveta makes us comfortable and quickly completes our paperwork exactly as it should be. This was our first experience with Jim Russo but we will gladly work with him again. He was friendly, knowledgable and thorough. Everyone at Elco is always professional, including the body shop, parts and service departments. Elco is the friendliest most efficient car dealership we have ever dealt with. We feel almost like family whenever we go in. More
I custom ordered from a new Camaro ZL1 from ELCO back in December of 2011, 6 weeks prior to production starting. The car was built in February of 2012, but due to a manufacturer's quality hold on the vehicl December of 2011, 6 weeks prior to production starting. The car was built in February of 2012, but due to a manufacturer's quality hold on the vehicle, I did not receive it until early April. Each and every step of the way Joe was great about answering my questions, giving me weekly updates, and even sharing videos and articles about the car. Working with Joe was a pleasure and the best car buying experience I've ever had. More