ELCO Chevrolet Cadillac Inc
Ballwin, MO
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,667 reviews
Joe Archambault has done a great job with us on the purchase of our new Cadillac. We came in late on a Saturday afternoon and did not actually intend to make a purchase that day. Joe took extra time purchase of our new Cadillac. We came in late on a Saturday afternoon and did not actually intend to make a purchase that day. Joe took extra time with us to test drive the two types of vehicles that we were interested in and worked hard to help us identify the vehicle that would really serve us well. He then worked with us and the manager to get us the best possible pricing, and we feel we received fair treatment on our trade-in and appropriate reductions off the 2011 sticker price; although we would have loved the car to cost even less, the experience was good. Joe had a personal committment that evening, but kept assuring us that we had time to complete the sale; and he followed through. The only negative I have to report has to do with others that were involved in a follow up issue. The saleman that tried to remove our license plates from our trade-in vehicle stripped the screws on one and could not remove it; and the dealer did not seem to have a second key to our new vehicle. We were told both items would be taken care of by the next Monday or Tuesday when we brought in the title to our trade-in. When my husband arrived at the dealership on Tuesday, Joe was off that day; but the Finance Manager was there and said the plate was not off the trade-in and an extra key was not yet made. He said he would personally get it done and bring the plate and the key to us. About a week later, Joe called to follow up on our satisfaction and my husband was quite upset. Joe was able to calm him down by offering to come get the vehicle(no one else mentioned the car had to be at the dealership to make the key), make the extra key, put the license plate on it, wash it and fill it with gas. Once again, Joe came through and we are pleased with the results. More
Unlike most dealerships in that they are professional yet do not "pressure." They were persistent yet not pests. Everyone in the dealership very well dressed and very friendly. I told them I wanted to get do not "pressure." They were persistent yet not pests. Everyone in the dealership very well dressed and very friendly. I told them I wanted to get in and get out quickly and that's exactly what they did. I would and will recommend this dealership. It is the "un-cardealer." More
This was the best Dealership I have ever bought a car from, very helpful people, very courtious, the sales man, Joe Archambault was very nice he helped me in every possible way, not once putting any pre from, very helpful people, very courtious, the sales man, Joe Archambault was very nice he helped me in every possible way, not once putting any pressure on me, an that, I really liked, this is my second vehicle Joe has sold me, the first one was at a previous dealership, when I found out he was at ELCO, I knew I was going to be treated fair, not only was Mr. Archambault great, but the whole ELCO Team was Excellent, I will definitely recommed this Dealership to everyone I know and, they will be getting my business again in the future. Thank You Reginald S.Jones Sr More
Overall very friendly service, was very pleased with the friendliness of everyone there. The staff was also patient with my kids and treated them with cookies. Would definitely recommend Elco to others. friendliness of everyone there. The staff was also patient with my kids and treated them with cookies. Would definitely recommend Elco to others. More
Was extremely knowledgeable and friendly. Had a very good experience with him and the deaership. Had a good experience whih the parts department also wthen buying a mat for the rear of my SRX. experience with him and the deaership. Had a good experience whih the parts department also wthen buying a mat for the rear of my SRX. More
Jim was great. He took the time find the perfect truck in our price range. We at no time felt pressured or that we were being sold anything. He made us feel like we were just out and about talking with an ol our price range. We at no time felt pressured or that we were being sold anything. He made us feel like we were just out and about talking with an old friend about cars. thanks for all you help Garrett & Angela More
Jim took us through the process of test driving several vehicles, both Chevrolet and Cadillac and explained the features of each car. When we made our selection, Jim spent a good deal of time with us to ma vehicles, both Chevrolet and Cadillac and explained the features of each car. When we made our selection, Jim spent a good deal of time with us to make sure we got what we wanted. The price for our trade in was somewhat low, but this was handled by another party within the dealership. In the end, it was a successful and satisfying buying experience. More
We were so impressed with the no-haggle pricing and with Joe's personality that even after we compared prices with another dealer in the area, we came back to make our purchase with Joe. Since the vehicle Joe's personality that even after we compared prices with another dealer in the area, we came back to make our purchase with Joe. Since the vehicle we were interested in had a sunroof (which I was totally uninterested in), Joe and the sales manager offered a selling price that was reduced by the cost of the sunroof. Overall, we feel we received a very fair deal with very little haggling necessary. More
Joe Archambalt was very helpful. He ran all over getting keys and keeping our 11 year old son busy. He knew in detail all of the goodies that came with this truck 2011 Silverardo. This was by far one of the keys and keeping our 11 year old son busy. He knew in detail all of the goodies that came with this truck 2011 Silverardo. This was by far one of the best expierences in purchasing a vehicle for us. The finance MGR came in lower then I had received with pre approval on our loan. As a consumer much work goes into purchasing a vehicle. We as a family had done our homework and just want to feel good about a purchase that in todays soft - down economy feels like your purchasing a home. Kudos to all for feeling warm and fuzzy. Good Coffee too. The Kern Family. PS Joe stayed late to close the place up on a Sat night to teach us how to use all the tech stuff. Enterprise is one of the few St.Louis based companies remaining hopefully with a profit. More