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ELCO Chevrolet Cadillac Inc
Ballwin, MO
2,828 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price!
"Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,828 reviews
February 18, 2018
Hunt for Colorado ends in Ballwin I don’t buy cars very often, and wasn’t looking forward to the “dealership” experience that I have had in the past. Ryan presented me with both new an I don’t buy cars very often, and wasn’t looking forward to the “dealership” experience that I have had in the past. Ryan presented me with both new and pre-owned solutions, and had two vehicles cleaned up and waiting for me when I arrived. The negotiations were pretty straightforward and I feel I received a good deal on a well equipped pre-owned Colorado. To my surprise I was handed off to “up sell” sales guy whose job it was to sell more products to compliment my vehicle. This wasn’t a high pressure experience, thankfully, and I understand it’s a common practice with many car dealerships. I did purchase the Resist All protection plan which I think I’m going to learn to regret, after reading the reviews on the internet. That’s my bad for not being an informed consumer. I was then passed on to the finance professional, Brad. This was a very good experience. I was glad to see that the dealership uses a high tech signing system to reduce the amount of paper used. After all the “business” was complete, Ryan took the time to help this old guy pair his phone to the vehicle and show me some key features. Overall I felt this was a very good experience. More
by Truckbuyer
February 15, 2018
Buying experience Working with Chris made our buying experience so fast and simple everything was ready and waiting Chris was pleasant always available for questions an Working with Chris made our buying experience so fast and simple everything was ready and waiting Chris was pleasant always available for questions and made the process quick and simple More
by Tried
Employees Worked With
February 11, 2018
Great experience and service Jim McCormack helped make the experience comfortable and with ease. Was happy to not feel the pressure that you normally get bogged down with other s Jim McCormack helped make the experience comfortable and with ease. Was happy to not feel the pressure that you normally get bogged down with other salesmen/woman. Jim took in my consideration of what type of vehicle I was looking into and what would help fit my needs with the the vehicle itself and price. More
by kv0150
February 10, 2018
Best experience! Great business and finance experience! Very knowledgeable and patient! So happy with my purchase! They made buying a new car fast and painless. I woul Great business and finance experience! Very knowledgeable and patient! So happy with my purchase! They made buying a new car fast and painless. I wouldn’t go anywhere else! More
by Aevf39
February 07, 2018
New Malibu Ryan Spence did a great job of educating me on all of the features of my new Malibu. He was thorough and took the time to go over every detail. The Ryan Spence did a great job of educating me on all of the features of my new Malibu. He was thorough and took the time to go over every detail. The lease package was affordable and I was able to sell my 2012 Impala More
by new car
Employees Worked With
February 07, 2018
Great service We were looking to get into a new Chevy Traverse, we ended up at Elco Chevrolet and worked with salesman Ryan Spence. Ryan made the buying experience We were looking to get into a new Chevy Traverse, we ended up at Elco Chevrolet and worked with salesman Ryan Spence. Ryan made the buying experience amazing, he worked tirelessly to get us into the vehicle we wanted. Ryan took the time to explain all the features and truly made the experience enjoyable. I would definitely recommend Ryan and ELCO Chevrolet to anyone in the market for a new Chevy More
by Scott66
February 06, 2018
Ryan Spence and the whole Elco Team This inst a dealership selling cars! This is a dealership that welcomes you to the family, getting you the right, safe vehicle at a steal! I recently This inst a dealership selling cars! This is a dealership that welcomes you to the family, getting you the right, safe vehicle at a steal! I recently purchased a cruze at Elco, and I had the pleasure of working with a young man named Ryan Spence! He. Was. Amazing! Ryan was ready with what I needed once I got there, he was in no rush to sell it to me, he didn't pressure the sale in any way, and he worked diligently to save me every dollar I could! Once I was sent to financing he stuck around and frequently checked up on us. And once I signed the dotted line he showed me all my features in my Cruze. He was very nice the entire time and made you feel like this wasn't a sale but a conversation between friends. I highly recommend Ryan to any one coming into Elco! He'll get you the deal, you'll never feel pressured, you’ll have fun with every staff member and like I did you'll walk away Completely satisfied!!! More
by LIBBYcruze
February 05, 2018
Fantastic Experience Jim is the consummate professional.He created an incredibly smooth process....he was knowledgeable,organized,candid and pleasant throughout. I hi Jim is the consummate professional.He created an incredibly smooth process....he was knowledgeable,organized,candid and pleasant throughout. I highly recommend Jim to locate your next used vehicle! Gregory A.Hill,M.D. More
by greg,123
Employees Worked With
February 05, 2018
I traded in a 17 charger srt for a equinox Ryan Spence helped me through the whole process of finding the right vehicle and deal for me. He helped my family members out as well and have nother Ryan Spence helped me through the whole process of finding the right vehicle and deal for me. He helped my family members out as well and have nother but good to say. Thanks again More
by Chrisc309
Employees Worked With
February 03, 2018
Buying a brand new Chevy equinox Ryan was awesome in helping me pick out my first new car ! He made it so easy and stress free to find that perfect car that would fit my lifestyle. I Ryan was awesome in helping me pick out my first new car ! He made it so easy and stress free to find that perfect car that would fit my lifestyle. I would go back again if i needed another car or if my family need to buy a car. More
by ericarone
Employees Worked With
