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ELCO Chevrolet Cadillac Inc

Ballwin, MO

4.9
2,421 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price! "Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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15110 Manchester Rd

Ballwin, MO

63011

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Showing 2,421 reviews

February 03, 2016

outstanding I had a great experience with sales consultant Gerald McKissic. He was very professional and easy to work with. I will definetly refer business to Ger More

by hock47@icloud.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald McKissic
Feb 04, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you for taking the time to share your experience with Gerald! We certainly look forward to the opportunity to work with you again.

February 03, 2016

Great car buying experience Jeff Bequette is a top notch sales professional who made my wife and I feel very welcome at Elco. The Elco facility is well maintained and provided a More

by Honeybadgerphatsack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bequette
Feb 04, 2016 -

ELCO Chevrolet Cadillac Inc responded

We're so pleased to know that the dedication to customer service shown to you by Jeff and the rest of our wonderful team has earned your trust and future business! It's great to hear how comfortable you felt during your time with us and we sincerely appreciate you letting us know about how happy you were with your entire experience. We'll be ready to help when it is time for your next vehicle!

February 03, 2016

very pleased We went in looking for a family SUV, they found us one that fit our budget! We were very pleased! They got us in and out in a timely manor! More

by sarah hake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gould, Bryan Davis
Feb 04, 2016 -

ELCO Chevrolet Cadillac Inc responded

We were more than happy to do what was necessary to get you the SUV that was perfect for your needs as well as your budget! Please come back and see us for any of your future care needs!

February 02, 2016

Fair Deal for both Parties Purchased a used car from their dealership that I had been evaluating for a couple of weeks. Eric was very friendly and showed a genuine interest in a More

by ChallengerR?T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric DeBruin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2016 -

ELCO Chevrolet Cadillac Inc responded

We are sorry to hear about your disappointment with our service department. We understand that service does not end after the sale and are troubled by your comments as that type of experience certainly isn’t the norm at our dealership. It is our sincere hope that we can get in touch with you privately to address your concerns and hopefully earn back your trust and business. Please call 636-227-5333 to speak with Cort Howard as he is eager to make this a better outcome with you.

February 02, 2016

Very positive experience It is very apparent that Chris Weaver loves vehicles, is very educated about them and is a motivated saleman. It is a joy doing business with someone More

by Mercedes Gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Davis
Feb 03, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you for taking the time to share about your great buying experience with Chris and the rest of our team. Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We're glad you enjoyed your time with us and we look forward to working with you again!

February 01, 2016

Go see Jim McCormack ASAP! I went to ELCO after seeing a listing online. Apparently it was my lucky day because I ended up working with Jim McCormack and he is amazing - no pres More

by blm767s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Durham
Feb 02, 2016 -

ELCO Chevrolet Cadillac Inc responded

You are absolutely right! Jim, John, and the rest of our amazing team are fully dedicated to going above and beyond for each and every one of our customers! Thank you for sharing your experience with us and we hope you come back and see us sometime.

January 31, 2016

Hustle free no pressure After looking for a car for about a month I had started losing hope about buying a car in dealership I walked in and Brian Bailey help me find a car t More

by Raphaelwam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bailey
Feb 01, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you so much for your kind review! It was certainly our pleasure doing what we could to ensure you were able to purchase the vehicle that fit your needs and budget. Congratulations on your new Honda Civic and please do not hesitate to contact us if there is anything else we can do for you!

January 30, 2016

Brian Bailey was such a pleasure to work with. Brian Bailey was a pleasure to work with. He listened to our needs and helped us find the best car. We will certainly recommend him to our friends a More

by proctor,mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the Elco Team members were very helpful and interested in ensuring we were helped., John Durham, Brian Bailey, Steve Beck
Feb 01, 2016 -

ELCO Chevrolet Cadillac Inc responded

Thank you so much Laraine and Mike! We pride ourselves on going above and beyond for our customers and we're so happy to hear how much our efforts were appreciated. We look forward to seeing you again!

January 29, 2016

Great deal, great sales people! Brian and the team at Elco helped find us a car that fit our lifestyle and budget! Couldn't have asked for nicer people to deal with! More

by stlouiseman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Durham, Bryan Davis, Brian Bailey
Feb 01, 2016 -

ELCO Chevrolet Cadillac Inc responded

It's great to hear that Brian and the rest of our team assisted you in finding the perfect vehicle for not only your lifestyle but your budget as well! We hope you continue to enjoy your new vehicle and look forward to seeing you again!

January 29, 2016

Still in Process We are still in the process with the salesman. Purchased car and am still working on final details. Should be taken care of pretty soon. More

by Kevin Glock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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