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ELCO Chevrolet Cadillac Inc

Ballwin, MO

4.9
2,828 Reviews
Here at ELCO, we thrive on complete satisfaction. Our dealership is an award recipient of the Better Business Bureau's World-Class Customer Satisfaction Award! Come visit us at ELCO Chevrolet Cadillac in Ballwin, Missouri. We look forward to earning your business with any new, pre-owned, or fleet vehicle. "Have a great day!" Find a new Cadillac or Chevy cheaper at another dealer? Ask about our Price Match Guarantee...we will never lose a deal because of price! "Buy with Confidence at ELCO! Ask about our Price Match Guarantee!"
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15110 Manchester Rd

Ballwin, MO

63011

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Showing 2,828 reviews

January 04, 2022

Chris was very honest and down to earth, The buying process for my 2021 Traverse was smooth and painless. I will recommend ELCO to all my friends and family. More

by Amber Carroll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ringkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2021

Ryan was very nice and made the entire process very quick. He was very helpful! More

by allyallen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2021

From start to finish I was kept abreast of all information on my order. Not once did I wonder about the status of my car. The experience was smooth and pressure free. More

by David S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gerecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

Bait and switch. They said they didn't have the car that I came in for and try to put me in something else. Also try to add put unnecessary add-on on the deal that they couldn't give me documentation on. Fi More

by Joe Webber
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Pastor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Murray Newton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Purewal
Dec 23, 2021 -

ELCO Chevrolet Cadillac Inc responded

We appreciate you taking time to offer your feedback. It is unfortunate that the vehicle you were interested in wasn't available at the time you arrived. Now, more than ever, vehicles are in high demand and can move quickly. We also offer everybody a very-popular add-on on all our new vehicles as well as many valuable warranty options. We are sorry to hear your experience wasn't excellent and our sales manager would welcome a conversation to learn more. If you're willing, please contact us at 636-227-5333 and ask for Dave Hicks. Have a great day!

Dec 23, 2021 -

Joe Webber responded

Instead of responding wouldn’t you just call me since you have my info on your system? Yes a popular add on that your people couldn’t produce any paperwork on.

December 14, 2021

This dealership is hands down the best dealership to do business with. They don’t know how luck they are to have such a talented salesman, Jason Holly! He is awesome ! He worked with me on a purchase of a More

by Robert Walters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Holly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

Overall I had a great experience at ELCO Chevrolet, Brandon was very polite and the whole process was very quick. I’m very happy with my purchase and I look forward to buying another car from you in th More

by bryant-briggs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Nehls
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

Branden was very professional and kind. Although a deal was unable to be reached I felt Branden went above and beyond with his efforts and did everything he could to make it happen. More

by Josephcoco613
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Branden Nehls
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

Branden was polite and patient with all my needs and wants. I highly recommend him. He was very knowledgeable with all their inventory. I look forward to purchasing again in the future. More

by Robertdchambers31
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Branden Nehls
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

Highly recommend if you are in the market for a new car! Really knows his stuff! More

by kinikkiking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Nehls
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2021

Jimmy was most knowledgeable, enjoyable to work with as he went over all the details of the car and more! He paid attention to my needs and he met them! More

by Mboland1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim- Jimmy mack McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
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