Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

EAG Ford Jacksonville

Jacksonville, TX

Overview
Reviews
4.6
27 Reviews
Call Dealership (903) 586-2241

43604 US 69N

Jacksonville, TX

75766

Directions

By Type

Showing 27 reviews

February 24, 2023

Very happy with my experience & staff from this dealership! These guys are the real deal when it comes to buying trucks! More

by Alan Michalka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Snodgrass
Report | Print
Mar 13, 2023 -

EAG Ford Jacksonville responded

Hi Alan, thank you for your business and your kind words. We have a great team in place that really knows their stuff. Whether you are working with our Sales, Service or Parts departments, you can rest assured that we have you covered and you will be well taken care of. Again, we appreciate you choosing Bill McRae Ford and we are honored to count you as a member of the "McRae Family"!

August 30, 2022

Great customer service! Very friendly and easy to work with. Thank you Mike Grubbs. A More

by Tammykd77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Grubbs
Report | Print
Sep 22, 2022 -

EAG Ford Jacksonville responded

Hi Tammykd77, thank you for your business and your kind words. You are right about Mike Grubbs, he is fantastic and does a great job taking care of his clients. Again, we appreciate you choosing Bill McRae Ford and we are thrilled to count you as a member of the "McRae Family"!

May 22, 2022

The very best experience I’ve ever had buying a vehicle! Everything was done over the phone in one day and my 2021 Ford F-150 Lariat was delivered 300 miles to my house the very next day. The vehicle was in More

by David.herman64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Grubbs, Coach
Report | Print
Jun 24, 2022 -

EAG Ford Jacksonville responded

Hi David, Thank you for your business and for sharing your experience. One thing that the past few years have taught us is that there is more than just the traditional way to buy/sell a vehicle. We work with people all over the country providing the same delivery service that you spoke of. We agree with you completely about Mike, he is fantastic! He hasn't been with us very long, but he is no stranger to the car business and more importantly, taking care of our clients. We are proud to have him on our team. Again, we appreciate you choosing Bill McRae Ford and we are honored to count you as a member of the "McRae Family"!

April 11, 2022

It was a pleasure doing business with Tim Herrick! He went above and beyond what is expected pf a car salesman. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin,Becky, Clay
Report | Print
Apr 18, 2022 -

EAG Ford Jacksonville responded

Hi Joe, Thank you for your business and your kind words. You are 100% correct about Tim Herrick, the guy is awesome! Again, we appreciate you choosing Bill McRae Ford and we are honored to count you as a member of the "McRae Family"!

September 22, 2021

I had an easy, no hassle or pressure car buying experience. Would highly recommend Bill McRae Ford. Todd Snodgrass went above and beyond to help me. He was very nice, as was Becky in finance. More

by dgray1227
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Snodgrass. Becky in finance
Report | Print
Nov 09, 2021 -

EAG Ford Jacksonville responded

dgray1227, Thank you for your business and your kind words. We agree with you wholeheartedly, Todd and Becky are awesome! They take great pride in making sure that you have an amazing experience. Again, we appreciate you choosing Bill McRae Ford Lincoln and it is our pleasure to count you as a member of the "McRae Family"!

September 21, 2021

I was treated so kindly by Mike Cooper at Bill McRae Ford. I will always be his customer More

by Janicegreenville
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooper and Finance
Report | Print
Nov 09, 2021 -

EAG Ford Jacksonville responded

Janicegreenville, Thank you for your business and your kind words. Coop is awesome. He hasn't been with us for too long, but he is no rookie at taking care of his clients. Again, we appreciate you choosing Bill McRae Ford Lincoln and we are honored to count you as a member of the "McRae Family"!

September 09, 2021

The sale person Todd was great Friendly's Beckey that did the contracts is a beautiful person friendly I was really impressed with the service. More

by Ppperez0976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Snodgrass, and Becky
Report | Print
Nov 09, 2021 -

EAG Ford Jacksonville responded

Ppperez0976, Thank you for your business and your kind words. You are 100% correct about Todd and Becky, they are awesome and we are fortunate to have them on our team. Again, we appreciate you choosing Bill McRae Ford Lincoln and it is our pleasure to count you as a member of the "McRae Family"!

January 25, 2021

We highly recommend Bill McRae Ford and the wonderful and very knowledgeable sales lady Dawn Dillon. The no pressure dealership with great home town values! More

by Yourgreeneyes27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Dillon
Report | Print
Nov 09, 2021 -

EAG Ford Jacksonville responded

Yourgreeneyes27, Thank you for your business and your kind words. We are really proud of our team. They work hard to make sure that you have all the information you desire in order for you to make the best decision. Again, we appreciate you choosing Bill McRae Ford Lincoln and we are thrilled to count you as a member of the "McRae Family"!

January 20, 2021

Very good service and Mr. Snodgrass was very helpful in the purchase of the F250. Will be glad to purchase next required vehicle at Bill McRae. Recommend others to watch for their specials that are adverti More

by kfreeman8921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Snodgrass
Report | Print
Nov 09, 2021 -

EAG Ford Jacksonville responded

kfreeman8921, Thank you for your business and your kind words. Todd is fantastic and works hard to make sure that his clients are very well taken care of. Again, we appreciate you choosing Bill McRae Ford Lincoln and it is our honor to count you as a member of the "McRae Family"! Congratulations on your F-250!

January 11, 2021

We were very pleased with the way we were treated before during and after our Ford Taurus purchase Jan 5 2021 The best service ever Thank You God bless this Company More

by kenwloyd
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Dillion and Becky Hanna
Report | Print
Nov 09, 2021 -

EAG Ford Jacksonville responded

kenwloyd, Thank you for your business and your kind words. We have a great team in place that does all they can to make sure you have an amazing experience with us and it looks like we hit the mark. Again, we appreciate you choosing Bill McRae Ford and we are thrilled to count you as a member of the "McRae Family"!

1
2
3