Dyer & Dyer Volvo Cars
Chamblee, GA
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Great experience buying a new car! Craig Goldstein sold me a beautiful new XC90 that met all of my specifications. He didn't have the exact vehicle on the lot, but he worked hard to fin Craig Goldstein sold me a beautiful new XC90 that met all of my specifications. He didn't have the exact vehicle on the lot, but he worked hard to find one and have it shipped quickly to the dealership. He was a pleasure to work with, and the price was great! More
Great customer service!" - Girish Talati I was able to get lower price that that quoted at other dealerships. The sales representative Ben Hooper as well as Sales manager Allan was very I was able to get lower price that that quoted at other dealerships. The sales representative Ben Hooper as well as Sales manager Allan was very helpful and nice to work with. I bought my dream car Volvo XC 90 Hybrid T8 and I love it !! The car was delivered from another location just for my order. More
Service at Dyer & Dyer Volvo I have been servicing my Volvo C70 at Dyer & Dyer for the past 5 years. All these years Raymond Price has been my service consultant. I am pleased wi I have been servicing my Volvo C70 at Dyer & Dyer for the past 5 years. All these years Raymond Price has been my service consultant. I am pleased with the work done on my car and really enjoy dealing with Raymond. He is very pleasant, professional and a good listener. Keep up good work Dyer & Dyer. More
Trusted Service! After three years of doing business with Dyer and Dyer, first for the lease of my vehicle and then for service I feel that they have done everything i After three years of doing business with Dyer and Dyer, first for the lease of my vehicle and then for service I feel that they have done everything in their power to build a relationship of trust with me through my service advisor Ray Price. Ray always takes the time to correctly diagnose and fix the issues with my XC60 on the first visit. He is truly an awesome, courteous advisor whom I trust. More
Fast and Superior Service! I am very pleased with the services I recently received at Dyer & Dyer on Peachtree Industrial Blvd. I have ordered parts and had routine services don I am very pleased with the services I recently received at Dyer & Dyer on Peachtree Industrial Blvd. I have ordered parts and had routine services done and everything was great. More
The service and customer care has plummeted in recent years I have been taking my 2004 Volvo to Dyer & Dyer for over a decade. I have always felt that they were above board and, while they are more expensive t I have been taking my 2004 Volvo to Dyer & Dyer for over a decade. I have always felt that they were above board and, while they are more expensive than independent shops (as are all dealers), I felt that they worked with me to make sure that I got the most for my money be it adding in a quick repair or part for free, telling me to wait on repairing an item, making sure something was covered under a warranty, or even the Classic Car discount. I also trusted the experience and abilities. I have gone through several service managers as all the ones I liked left (hmm, red flag?). I've noticed a decline in the helpfulness over the years, but still trusted them. Last July, before I took my car on a 3,000 mile road trip, I had them look it over completely for anything that could need to be done (knowing they would find things). I spent several thousand dollars knowing that I wanted to be safe and am plan on keeping this car for a long time more. Part of this repair included replacing both front CV axles. As we were on our last couple of days, I began to feel a wobble in my tires at 60-70 mph. Brought the car in and, voila, my right front CV axle had excessive play and needed to be replaced! Of course, it was covered, but It was less than a month old. It was explained off as a bad part. I accepted that. This past month, my transmission started shifting hard. I did some research and brought my car there to see if the computer update some people recommended would work. Plus my check engine light had come on (conveniently for once!). I also asked them to reset my maintenance needed light. I was told update was not needed and I need a new transmission to the tune of $6,000 + tax! Now, I know that is WAY marked up, so I immediately started doing more research as to possible fixes and costs. I was also told that the check engine light indicated that I needed a Faulty Leak Detection pump and EVAP valve and maybe a new gas cap all for the bargain price of $900 +LABOR! I said that I thought that had been replaced by them before, but in my stupor, I forgot to have him verify. (Once home, I found that they had replaced it just over two years ago-too recent in my book, but not under warranty). I left with none of the work done and a $116.00 bill for the diagnostic. Then the check engine light went out. And is still out. I got to thinking and remembered that a few days before it came on, we had forgotten to put the gas cap back on. I know that can cause the light to come on until it resets itself. So, they wanted to charge me over $900 for parts I did not need and did not even ask if I could have possibly left my gas cap off. Now, I'm really suspicious about my transmission AND about the previous Leak Detection pump repair. The car has only 120,000 miles on it. I get that little things will go wrong at that mileage, but THE TRANSMISSION?!! Oh, and to top it all off, they didn't reset the Maintenance Required light. Thank goodness for Google. To sum it up, what was once a reliable and trustworthy dealer shop has become just as money grubbing and dishonest as all the others. No wonder I don't get the survey requests from Volvo anymore. More
Great customer service! I was able to get lower price that that quoted at other dealerships. The sales representative was very helpful and nice to work with. The car was deli I was able to get lower price that that quoted at other dealerships. The sales representative was very helpful and nice to work with. The car was delivered to another state in just a couple of days. More
Great Customer Service Took my car to Dyer and Dyer Volvo Service to get an oil change. Raymond was nice and very helpful with my car and the service I needed. When my car w Took my car to Dyer and Dyer Volvo Service to get an oil change. Raymond was nice and very helpful with my car and the service I needed. When my car was ready he gave me a call to let me know and he was ready for me when I returned to pick up my car. I enjoy my service anytime I go to Dyer and Dyer. More
Key Fob Stuck Raymond my service tech is always helpful, friendly, and takes the time to explain the service done. My problem was I have a 2008 v70 wagon and the ke Raymond my service tech is always helpful, friendly, and takes the time to explain the service done. My problem was I have a 2008 v70 wagon and the key fob was stuck in the slot. I had no choice but to come get it serviced. The car would start and turn off, but.... I couldn't leave it anywhere with the key in it. I was seen the same day and I was off on my way. Keep your car serviced and you too will see your volvo over 200,000 miles. More
Review Great dealership, so knowledgable! We live 5 minutes from the Volvo dealership in Birmingham but will continue to drive to Atlanta to do business wit Great dealership, so knowledgable! We live 5 minutes from the Volvo dealership in Birmingham but will continue to drive to Atlanta to do business with Dyer. You cannot beat the customer service and they actually know about the cars they are selling! More