Dyer & Dyer Volvo Cars

If there were a way to give fewer stars, I would. This dealership sold me a lemon and has refused to make things right. Items have disappeared from my vehicle during service appointments, including a This dealership sold me a lemon and has refused to make things right. Items have disappeared from my vehicle during service appointments, including a tool kit and the car's charging cord. They called me once to let me know my car was ready, but when I got there, it had a flat tire. They promised to fix the tire same day, but an hour later, came out to tell me they didn't have a tire. Service requires an appointment to ensure a loaner will be available, but when you get there, there is no loaner available. This is absolutely the worst customer service experience I have ever encountered. More

PLEASE READ ! I’ve held on to posting this since 2/9/26 and today is 3/27/25. I want this to be know first !!!! I HAD A BETTER pre owned VOLVO BUYING EXPERIENC I’ve held on to posting this since 2/9/26 and today is 3/27/25. I want this to be know first !!!! I HAD A BETTER pre owned VOLVO BUYING EXPERIENCE FROM A NISSAN DEALER IN KENNESAW,Ga. How embarrassing this should be to an actual Volvo dealer !!! Ron/ Terron is attentive and responsive but the moment we said we would buy that evening , the demeanor changed from being a VIP buyer to we were bothering him in a way. All that aside ( except, STILL 15 yrs later remember Nick from Nissan favorably ), I get the pre-owned Volvo certified ( per the website ) home I realize we should have gotten TWO master keys. Nope - sent home with the orange spare key only. I had no idea until we googled it. Orange key to the vehicle means you are a guest driving ! We had to call and ask for the two keys. It was not immediately rectified! Had to make calls and my time to get it resolved and a new trip up there 40 miles away. The rims on the car has heavy mud sediment in them which made me spend extra money and time to get two different car reports to see what was up with the car. Was it in a flood ? Did I make a bad purchase from what I thought was a reputable dealer ??? List keeps going ! Then over a month in I get a call from the dealer that needed to get emissions on the vehicle so the state can process my tag !!!! ….. a week later I call them because my dealer tag expired ( 45 days after the purchase) and no call back. Day two call and a guy said he would personally handle it. Hours go by and nothing … I call again and learn it’s my issue to take it up with my local tag office. UGH !!!!!!!!!!!!! Never ever will I recommend them. I will do everything in my power to make sure everyone knows how painful this was for no reason. After 15 yrs I felt i deserved a newer car , found this place , thought it was gonna be a great experience and it’s not. I’m so sad , disappointed and wish I would have just taken my current volvo to a shop ( not theirs) to be upgraded and adjusted and went about my day. Shame on you Dyer and Dyer !!!!!!!!!!!! More

Great service! Third vehicle from Dyer & Dyer. I’ve worked with Clark each time he was amazing! Third vehicle from Dyer & Dyer. I’ve worked with Clark each time he was amazing! More

It was really great and good experience buying a care with dale he gave me full walk through to the car features with dale he gave me full walk through to the car features More

Excellent salesperson, who took extra time at delivery to explain how to use all the cars features explain how to use all the cars features More

I went to out of town Volvo Dealership and it was hands down the best car buying experience I’ve had. I recommend Clark and Dyer and Dyer Volvo to anyone that wants to try the Volvo experience. down the best car buying experience I’ve had. I recommend Clark and Dyer and Dyer Volvo to anyone that wants to try the Volvo experience. More

Excellent sales process. As I waited for the exact Volvo that I wanted. My sales rep was very responsive to my questions & told me my best options. I got the options/price I As I waited for the exact Volvo that I wanted. My sales rep was very responsive to my questions & told me my best options. I got the options/price I had wanted. It was very quick & easy to sign/leave. More

I bought my first Volvo at Dyer and Dyer Volvo in 2021 and it was a seamless experience. Returned this weekend to purchase my second Volvo and had a seamless experience again. Justin Ball was my sales dud and it was a seamless experience. Returned this weekend to purchase my second Volvo and had a seamless experience again. Justin Ball was my sales dude and Shawn Harris was my finance dude - both down to earth and understood exactly what I wanted. Thank you guys! More

Excellent and attentive service. Very knowledgeable about the car features . Financing was done in timely manner. Very knowledgeable about the car features . Financing was done in timely manner. More