Dyer & Dyer Volvo Cars
Chamblee, GA
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This dealership did not sell me my car, but is the closest dealership to my house so when my car was suddenly rendered in operable by a battery cell failure, it was towed to this dealership. Thus bega closest dealership to my house so when my car was suddenly rendered in operable by a battery cell failure, it was towed to this dealership. Thus began my saga. it has been four months since this time, and there is still no timeline for the return of my car. Eventually, I decided to trade in my old car and the dealership came up with a genuinely good deal to accomplish that. However, before that time I would go weeks on end with no contact from the service department, despite following up as many as ten times. I think Gary is trying to change the culture in the service department and it improved a lot following his arrival. I am also very appreciative of the trade in deal. But I must dock a star for the unacceptable customer service early on. More
We purchased a new Volvo XC90 from Dyer and Dyer. Our car dealer in connection with this purchase was Brittnee Edwards. Brittnee was professional, knowledgeable, and helpful at every step of the way. Our car dealer in connection with this purchase was Brittnee Edwards. Brittnee was professional, knowledgeable, and helpful at every step of the way. We would definitely contact her again if we have future needs from this dealership. She was outstanding. More
Volvo is known for attention to detail. Dyer is not at that level. I had a tire go flat and they didn't feel the need to at least check it for damage or a hole. There was no safety checks Dyer is not at that level. I had a tire go flat and they didn't feel the need to at least check it for damage or a hole. There was no safety checks or balance results, no tpms reset/testing, no video to review. Just not what you would expect from a volvo service department. More
Seje, Roman and the entire team were amazing! Seje was so patient and went over every detail of the vehicle. We talked, laughed and made deals. This really felt so easy and I didn't feel pressure Seje was so patient and went over every detail of the vehicle. We talked, laughed and made deals. This really felt so easy and I didn't feel pressured or annoyed. I will definitely recommend this dealership especially Seje and Roman to all my friends and family. Thank you guys! I love my new Volvo! More
From details to a purchasing agreement to the final purchase, Dyer and Dyer were so personable in all details. Any questions asked, we were given the answers with full explanations. We drove 4 hours to purchase, Dyer and Dyer were so personable in all details. Any questions asked, we were given the answers with full explanations. We drove 4 hours to continue the talks for our purchase of our Volvo XC 90. We will be back when we are ready to trade in and buy another car. Hats off to the incredible staff at Dyer and Dyer! More


