Dyer & Dyer Volvo Cars
Chamblee, GA
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Unconscionable add ons An internet buy across country is always going to be risky. Further complicate that with buying a car that is in demand. The bad taste left when you An internet buy across country is always going to be risky. Further complicate that with buying a car that is in demand. The bad taste left when you're charged about $1200 in junk fees and pure profit "nothings" just leaves me to lament it's dealers being dealers--their sole goal is to separate you from as much of your money as possible. I'll hope that when I do see the car in person, it's as represented. More
Very good The dealership has been above my expectations. I have found everyone to be very polite and very knowledgeable and all my questions have been addresse The dealership has been above my expectations. I have found everyone to be very polite and very knowledgeable and all my questions have been addressed timely and honestly More
Azriel Larkin and Victor Traitel were absolutely amazing!! Azriel Larkin restored my faith in the car buying experience! He took great care in really listening to me and understanding the situation I was in. I Azriel Larkin restored my faith in the car buying experience! He took great care in really listening to me and understanding the situation I was in. I needed to be able to purchase a vehicle outright without any financing and on a specific budget. When I couldn't quite afford the Sonata I was interested in...he found me the perfect car....a 2014 Kia Forte LX...pristine with very low mileage. He got the numbers worked out practically to the penny...well within my budget. I was amazed at how much time, effort and patience he took with me...considering he could be selling someone else a high end Volvo. He answered every question about the car and went over all the options with me. I've worked in customer service myself now for 25 years and I can honestly say that Azriel is a shining example of what the customer experience should be. Victor Traitel made all the paperwork and electronic signatures a smooth process. He went through every screen with me with detailed explanation. In addition he went over all the extended coverages available for purchase. He immediately made me feel at ease. By the time I left the dealership I was confident and secure in my car purchase decision. I hope Dyer & Dyer Volvo realizes just how valuable these people are to the dealership. You've made a friend for life in me. Dan G. More
Allan Friedman is the best sales person we have encountered (this is our 7th Volvo purchase). Kind, considerate of our time constraints and attentive when we came back to figure out a noise. encountered (this is our 7th Volvo purchase). Kind, considerate of our time constraints and attentive when we came back to figure out a noise. More
Excellent and Smooth Transition Recently, My Auto of 14 Years had a Mechanical issue which was expensive to correct, I went online to find a replacement Auto. I found a 2012 Volvo C7 Recently, My Auto of 14 Years had a Mechanical issue which was expensive to correct, I went online to find a replacement Auto. I found a 2012 Volvo C70 at Dyer & Dyer Volvo, I inquired if the auto was still available and received a call from Nick Stowe within a hour of my inquiry. I explained my situation to him, and he urged me to come for a test drive. I arrived at the Dealer on Friday at noon, test drove the car, and proceeded through the course of buying a newer car. It should be noted Nick was very detailed and explained all of my options. he made recommendations based on my needs. Although this car is 8 years old, he reviewed the various maintenance options. After Purchasing the car, I drove home , and notice a few minor details I overlooked and that being a Brake light lense was broke, and I called Nick who assured my the Dealer would handle the repair. More
New Volvo XC40 Chris was great, very knowledgable about the car I wanted and really tried to make the purchase enjoyable. He went out of his way to make the deal ple Chris was great, very knowledgable about the car I wanted and really tried to make the purchase enjoyable. He went out of his way to make the deal pleasant. More
Very good service. All personnel were polite. Service was very good. The amount of time it took was reasonable. Thank you.we were low on one fluid, and they added it at no charge. Service was very good. The amount of time it took was reasonable. Thank you.we were low on one fluid, and they added it at no charge. More
Volvo experience at Dyer & Dyer Volvo Care This is my 5th new Volvo, and the experience matches only the time I travelled to Sweden to pick up a new Volvo. The Dyer & Dyer experience from Sales This is my 5th new Volvo, and the experience matches only the time I travelled to Sweden to pick up a new Volvo. The Dyer & Dyer experience from Sales, to Finance exceeded all expectations. More