Dyer & Dyer Volvo Cars
Chamblee, GA
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Outstanding Service Thoroughly enjoyed my purchase experience at the Dyer and Dyer Dealership. My sales rep Sid Randjbar was outstanding and very knowledgeable about the Thoroughly enjoyed my purchase experience at the Dyer and Dyer Dealership. My sales rep Sid Randjbar was outstanding and very knowledgeable about the vehicles. Charles, the Finance Officer, was also very great assisting me with the loan process and subsequent purchase of my XC40. Exceptional customer service from Sid and Charles! Kudos for their outstanding service. More
My experience at the dealership was a disaster! I had Chi Liu as my salesman who was more than unpleasant!!!! Where do I begin.... it was so many issues with him not wanting to sell my vehicle of choice to m Liu as my salesman who was more than unpleasant!!!! Where do I begin.... it was so many issues with him not wanting to sell my vehicle of choice to me being that he had it RESERVED for another couple. After telling me preapproval of $36k from capital 1 was basically garbage and telling me I had to put down $3600 on a $13k car I was forced to PROVE THAT I WAS WORTHY OF THE VEHICLE DESPITE MY 753 credit score. So after he didn’t really want me to test drive the vehicle and lying about the specs on the car (I researched the car prior to arriving so it was EXACTLY WHAT I WANTED) I was more than DETERMINED TO GET MY DREAM CAR... so I applied for an auto loan right from my phone through my bank and was INSTANTLY APPROVED AND HE STILL DIDNT WANT TO SELL ME THE CAR! He said “OH WHAT YOU’VE GOT ANOTHER PREAPPROVAL?” I told him no I was APPROVED so NOW WHAT DO YOU NEED FROM ME? He seemed as though he didn’t understand I was APPROVED and told me to call my bank (WHAT FOR!?) So I said “what’s the problem I just was approved for the TOTAL AMOUNT OF THE VEHICLE AND MY CHECK IS SCHEDULED TO PICKUP ON MONDAY (it was Saturday and the bank had already closed). So now he says in order to take the vehicle home then I must write a check for the total amount for them to hold until I return on Monday with the check from the bank. I declined that option and so after pretending as though he had to check with his GM to see if I could take the car home (the person who finalized my loan said it was up to my salesman so HE HAD THE AUTHORITY TO DO IT) he agreed to let me take MY CAR home but not BEFORE TELLING ME THAT IT STILL WASNT MY CAR “JUST” YET... as he stalls more I FINALLY SEE THE COUPLE THAT DROVE MILES TO PURCHASE THE CAR ALL IN THE INSIDE OF MY CAR TAKING PICTURES AND ALL BEFORE I HAVE EVEN HAD A CHANCE TO TAKE PICTURES OF MY OWN NEW RIDE!!!!! I come outside to ADMIRE MY CAR AS WELL and the couple gets out and says “oh we didn’t do anything to your car we were just admiring it!” “So am I” I say and grab my keys from the salesman! Not a “congratulations on your new purchase“, “thank you for your business” NOTHING!!!! So I was racially profiled and TREATED LESS THAN the ENTIRE TIME I WAS THERE!!!!! This is not the HALF of it (racial remarks on SEVERAL OCCASIONS) but I said ALL THIS TO SAY I WILL NEVER PURCHASE A VEHICLE FROM THIS DEALERSHIP EVER AGAIN!!!!!!!!!!!! More
Great experience. Took a little longer than I wanted it to, but the team was great. Azriel was professional, kind and a pleasure to work with. to, but the team was great. Azriel was professional, kind and a pleasure to work with. More
Great Buying Experience Dealership had great inventory, but not my color scheme. Manager found the XC 90 in TN and had it shipped to Dyer and Dyer. Awesome Dealership had great inventory, but not my color scheme. Manager found the XC 90 in TN and had it shipped to Dyer and Dyer. Awesome More
Clark Davis did a terrific job! Very kind and patient with my wife and I. Charles was the same way in helping us through the paperwork. The dealership was clean and very classy. Just an all around great with my wife and I. Charles was the same way in helping us through the paperwork. The dealership was clean and very classy. Just an all around great experience. I highly recommend Dyer & Dyer and Volvo. This is our second XC60 and we love it. More
Excellent Customer Service I recently purchased a Volvo XC60 at Dyer & Dyer, and I had the best experience. Clark was very helpful over the phone and in person. He made this exp I recently purchased a Volvo XC60 at Dyer & Dyer, and I had the best experience. Clark was very helpful over the phone and in person. He made this experience much easier and smoother for everyone. He was very nice, informative, and professional. Highly recommend Clark as a sales associate and Dyer & Dyer as a dealership to purchase your next vehicle. Charles was also very helpful with the financing aspect of the vehicle. Overall great experience! More
Great experience buying a new Volvo! I found a vehicle online from North Carolina that I knew I wanted to purchase. I called early in the morning and was connected to a sales person, Chr I found a vehicle online from North Carolina that I knew I wanted to purchase. I called early in the morning and was connected to a sales person, Chris. From the first call Chris listened and assisted me with everything I needed to buy from a far. Within a few hours my financing and plan to pick up my vehicle was complete. I would recommend Chris to anyone looking to buy a new vehicle in the Atlanta area! More
The Reason Why I Continue to Use Dyer and Dyer Met Caleb for the first time. He was an excellent representative of your company. He was helpful, quite knowledgeable, and very cordial. Made my exp Met Caleb for the first time. He was an excellent representative of your company. He was helpful, quite knowledgeable, and very cordial. Made my experience with the new Volvo (renovations were new to me. ) a good one. More
10K serivce on XC60 Terrance Robinson does a great job being in tune with me he listens closely to what my concerns are and develops a solid plan to address any issues. Terrance Robinson does a great job being in tune with me he listens closely to what my concerns are and develops a solid plan to address any issues. Highly recommend Terrance to be your service team member. More