Dyer & Dyer Volvo Cars
Chamblee, GA
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Buyers beware, great service you will get until the papers are signed. Follow up attention is abysmal. Going on 3 months waiting on TAG and title to be settled so I can get permanent tag. No one will r papers are signed. Follow up attention is abysmal. Going on 3 months waiting on TAG and title to be settled so I can get permanent tag. No one will return a phone call. So much so that I had to call VOLVO corporate to open a case so they could try to get them to respond. I wish I lived close, but 4 hours away eventually I will have to take a day off from work to go to the dealer. More
The post sales support is not good. I guess the professionalism and care stops once the car is sold and customer is put the gate. Dyer and dyer prides itself in being #1 dealer and they I guess the professionalism and care stops once the car is sold and customer is put the gate. Dyer and dyer prides itself in being #1 dealer and they could atleast invest in one good printer. The post sale agreement copies they provided are not legible. More
The Dyer and Dyer Service Technician, Mercedes, went beyond the call of duty when I had my car serviced at the Dealership. The level of customer care shown was exemplary and refreshing. She took care to beyond the call of duty when I had my car serviced at the Dealership. The level of customer care shown was exemplary and refreshing. She took care to go over the process and kept me informed while my car was being serviced. She is a true professional and people person! My five star rating is based on her level of service. More
Best car purchasing experience ever! I live in Canton Mi. (Detroit area) After failed attempts to find the car of my dreams (2024 Volvo XC40 sage green) a friend of mine put me in tou I live in Canton Mi. (Detroit area) After failed attempts to find the car of my dreams (2024 Volvo XC40 sage green) a friend of mine put me in touch with with Shawn Harris with Dyer & Dyer Volvo in Atlanta. Shawn reached out to me and said he had exactly what I was looking for. I explained how much I could put down and what I wanted my loan amount to be. Within a matter of hours Shawn got back to me with a quote that was darn near spot on what I was asking for. Mind you know one else in Detroit could come close to matching my financial request let alone find the color……we made a deal! I am lucky enough to work for an airline and flew to Atlanta the following night. The next morning Shawn went completely out of his way to pick me up where I was staying. Drove me to his dealership, and signed the final paperwork he had E-Doc me the night before. Before leaving the lot and driving back to Canton Mi., Shawn graciously sat down with me and helped me with the apps I needed to add to my phone to coincide with the car’s technology. Charles articulately went over extended warranty details and let me make the decision as to whether I wanted to opt for it or not. I was on my drive back to Mi within two hours. If I could give my experience more than 5 stars I would! Shawn Harries and everyone behind the scenes at Dyer & Dyer “knocked it out of the park!” Bravo! Everyone involved with my purchase at Dyer & Dyer! Bravo! Sincerely a VERY satisfied customer, Curtis Momsen More