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Dyer & Dyer Volvo Cars
Chamblee, GA
408 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 408 reviews
October 16, 2020
Lonnie Coleman provided me with an amazing customer experience. I have owned other high end cars and no Service lead has ever treated me better. Makes me want to always own a Volvo. experience. I have owned other high end cars and no Service lead has ever treated me better. Makes me want to always own a Volvo. More
by Chris M
Employees Worked With
Lonnie Coleman
October 16, 2020
Raymond in the service department took care of a recall on my car and fit me in with late notice. Then he had my car washed and wiped off wet drivers seat. Another dealership offered to see me a week lat on my car and fit me in with late notice. Then he had my car washed and wiped off wet drivers seat. Another dealership offered to see me a week later so I let them know that DYER and DYER took care of me! Thank you again! More
by H_kilby Depeche
Employees Worked With
Raymond in service
October 14, 2020
It's all about Customer Service!! I Stopped going to the Dyer & Dyer location because, I was very unhappy with my previous service manager. However, when I called them this time, they actually asked if I h Dyer & Dyer location because, I was very unhappy with my previous service manager. However, when I called them this time, they actually asked if I had a preference for a different service manager and I said, yes please...! I was thrilled to meet Lonnie Coleman, who, could not have been nicer, very professional, knowledgeable and informative. Yes, I plan to return and again, will definitely ask to work with Lonnie! See you at 60K More
by toni67815
Employees Worked With
Lonnie Coleman
October 13, 2020
I was in the market for a certified preowned XC90. Dyer & Dyer had several that met my needs. Clark Davis took the time to get a feel for what I was looking for and arranged an appointment for me to come & Dyer had several that met my needs. Clark Davis took the time to get a feel for what I was looking for and arranged an appointment for me to come in for a test drive. Clark did a great job of narrowing down the candidates for me. The entire process was very low stress and professional. Charles Cook (finance manager) was able to meet the best rate that I had found in my research, so I was able to take care of everything in one stop. If you're in the market for a Volvo, do yourself a favor and call Clark. You'll be glad you did. More
by sbwestcpa
Employees Worked With
Clark Davis, Charles Cook
October 05, 2020
Lonnie was fantastic at helping me. The service was really good and they definitely communicated price before any work was done. Overall a great experience really good and they definitely communicated price before any work was done. Overall a great experience More
by kim.champney
Employees Worked With
Lonnie
September 22, 2020
The service department sadly dropped the ball this time. They had my car for over a week before they even looked at it. Communication was poorly handled and I spent most of the time trying to find out what They had my car for over a week before they even looked at it. Communication was poorly handled and I spent most of the time trying to find out what was going on and when my car would even be looked at. My service advisor was very kind, but unfortunately the whole situation was handled very poorly. UPDATE: I was contacted by the Managerial Team and had a very honest conversation about my situation. They sincerely apologized and made me an honorable offer to better handle my next service appointment need. I do recommend this service center and do understand they are facing a lot of challenges right now, and I appreciate how well they handled this situation from here. Job Well Done, Dyer & Dyer. More
by cindyk
Employees Worked With
Lonnie
September 18, 2020
This the second car I’ve leased through Allan Friedman. He is an absolute gem. I could not be more pleased with his work! I would definitely recommend him without reservation. He is an absolute gem. I could not be more pleased with his work! I would definitely recommend him without reservation. More
by jbhjr
Employees Worked With
Allan Friedman
September 01, 2020
Awesome and fast service. Doug Wright is the best- my family and I have been going to him for years and all 5 of us are Volvo owners. Thank you for a great experience always! family and I have been going to him for years and all 5 of us are Volvo owners. Thank you for a great experience always! More
by Laura G.
Employees Worked With
doug wright
August 31, 2020
Drove 4 1/2 hrs to buy a XC90. Seemless transaction , Drove 4 1/2 hrs to buy a XC90. Seemless transaction , everybody get a A+. Would recommend and would return in the future. No complaints ! Drove 4 1/2 hrs to buy a XC90. Seemless transaction , everybody get a A+. Would recommend and would return in the future. No complaints ! More
by dale
Employees Worked With
CLARK DAVIS & CHARLES COOK
