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Duval Ford - Service Center

Jacksonville, FL

5.0
560 Reviews

560 Reviews of Duval Ford - Service Center

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May 28, 2014

Duval Difference Sheila was very helpful and accommodating. Guy's work is always the best and timely. They helped make an unsafe car safe again and for a terrific pric More

by justinjameswest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila Mcfarland
May 19, 2014

Great job Sheila is a great service advisor for a Ohio State fan!...GO BLUE Keep up the good work Duval Ford. Looking forward to my next Ford F150 More

by Olliemc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila Mcfarland
May 09, 2014

WHY I KEEP COMING BACK The main reason I keep coming back to this Dealership is the service writer Sheila makes you fill you are more than a sale, she takes time to talk More

by harley6106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila Mcfarland
April 11, 2014

Service at Duval Ford Staff was friendly and knowledgeable. Service was very quick. Would definitely have my vehicle serviced here again. Natalie suggested some additiona More

by jb.owens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie
April 09, 2014

Above and Beyond Customer Service Heading home on I-95 from Cocoa Beach to Bluffton, SC, I had no air conditioning despite having it serviced two weeks prior to my trip. Just north of More

by MarjieW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Leon, Michael Brooks
March 19, 2014

The appointment for my oil change was great. The service team helped me with all of my needs and were very prompt with my specific service. My family and I have done business with this dealership for years More

by crawlt1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Leon
March 16, 2014

I purchased my car (fusion) 4 years ago and have continued to take my car there for service. I live on the north side of town, no where near the dealership. I've never had a problem getting any serv More

by Julie50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in service
March 07, 2014

Good overall service - took longer than expected; however technician explained why when car was ready. Would be better customer service if technician had given an update while I was waiting. Waiting room cle More

by Bobbie4454
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hayes
March 03, 2014

Sheila is great. She is very attentive. Young man in shop was saying the f word & I could hear it outside. Will sit inside next. More

by jwright104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sheila, Sheila Mcfarland
February 26, 2014

GREAT IN AND OUT QUICK SERVICE FOR A OIL CHANGE AND TIRE ROTATION. SHILA WAS VERY FIRENDLY AND EVERY ONE WAS COURTEOUS. I CALLED AT THE LAST MINUTE AND WAS ABLE TO GET IN. THAT WAS HELPFUL More

by Ronpellum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila Mcfarland
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