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Duval Ford - Service Center

Jacksonville, FL

5.0
561 Reviews

561 Reviews of Duval Ford - Service Center

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May 05, 2015

F150 Service Great experience every time, always helpful. My first stop next time I purchase. Thanks Sheila and everyone there. Anyone looking for a painless trip More

by BdMn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maint. Techs., Sheila Mcfarland
April 30, 2015

Great service experience Great experience. Service tech kept us informed Vehicle was ready when promised. We will return to duval for future service needs and purchases. More

by Ashley Scott
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Beverly
April 22, 2015

Oil change completed in 45 min. Was very happy Excellent. I am very pleased with past and present vehicle service from this dealership. I have had warranty issues and they were always resolved in t More

by Fordmoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Michael
April 21, 2015

Did a great job J.J McCormick was my service consultant from the moment I pulled up he made my vehicles service like his own family's, he listened to my concerns and More

by TOJ9575
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.J McCormick, Bobby Zelk
April 16, 2015

Excellent If Duval Ford could have all their service reps as good as Sheila you would bury Mike Shad Ford or whatever it's called now. Richard Jordan is without More

by No
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Jordan, Sheila Mcfarland
April 16, 2015

Service I set an appointment for my 60K checkup and got in the following day! I worked with David and he was very conscious of my needs and budget. He gave More

by Sundance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David in Service
April 15, 2015

Job well done Service was quick and excellent. They did a thorough check of my truck and advised me of work that will need to be done in the future. More

by slacktrucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Jordan
April 08, 2015

Great GREAT JOB DONE BY RICHARD JORDAN AND SHEILA MCFARLAND IT IS NICE TO KNOW THAT THERE ARE ARE PEOPLE LIKE THIS IN THE CUSTOMER SERVICES KEEP UP THE More

by TROYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Jordan, Sheila Mcfarland
April 05, 2015

Outstanding and courteous Service My first experience with Duval Ford was very plaesant. I recieved outstanding service from a very caring individual. My van was given a thorough inspe More

by gbriggs7906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Leon
March 19, 2015

GREAT SERVICE - Over and Above Care! Jose was great! He helped me with the locking problem I was having and was even nice enough to put my Edge through the car wash! That was such a tho More

by Teena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose in Service
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