556 Reviews of Duval Ford - Service Center
outstanding service The service was above and beyond any dealership I've been too. Mr John was patient and informative. Trust me i asked him a 1000 questions and not once The service was above and beyond any dealership I've been too. Mr John was patient and informative. Trust me i asked him a 1000 questions and not once f I'd he show frustration or aggravation. This is the standard of customer service More
service on my 2004 expedition Shelia Mcfarland always treat me great. She tells me what wrong and how long it will take. My truck needed more time, but it was because they wanted Shelia Mcfarland always treat me great. She tells me what wrong and how long it will take. My truck needed more time, but it was because they wanted to make sure the brakes were done right. More
service visit Outstanding service. Every one was very friendly and made me feel very welcome. I couldnt have asked for better treatment. There was a very friendly a Outstanding service. Every one was very friendly and made me feel very welcome. I couldnt have asked for better treatment. There was a very friendly and polite service department employee who greeted me in the lane and I was quickly introduced to Brian West and Sheila McFarland who took great care of me. More
Very easy and above helpful I have been very pleased with my service especially the car wash that I get each time I have my car service. I always have a great experience upon lea I have been very pleased with my service especially the car wash that I get each time I have my car service. I always have a great experience upon leaving the dealership. More
Good experience will be back I went here to get my second oil change waked straigt up and they got started! Stephen Selby was very nice! He came into waiting area to notify me of I went here to get my second oil change waked straigt up and they got started! Stephen Selby was very nice! He came into waiting area to notify me of the recals I had on my car and asked if I had time for them to fix it while I was there. They fixed it and got me out of there as fast as possible!! I got the works and the price was great will deff be back! More
Great customer service, I Just love Duval ford. I ve been dealing with company for over 10 year. Great place and people. I've bought 3 car. I. Very please customer service, I Just love Duval ford. I ve been dealing with company for over 10 year. Great place and people. I've bought 3 car. I. Very please with this company. More
Great Experience with Service Nobody likes to have unexpected service on their car, but Duval Ford made it convenient and hassle free. We have two high mileage vehicles so the wor Nobody likes to have unexpected service on their car, but Duval Ford made it convenient and hassle free. We have two high mileage vehicles so the work is not warrantee. The staff explained the options well, provided an accurate quote and delivered on time - all with a smile. Can't beat that in my book. More
David Leon I have brought my vehicle in several times fro the same issue. Unfortunately we can't make it happen while in service and it doesn't provide any erro I have brought my vehicle in several times fro the same issue. Unfortunately we can't make it happen while in service and it doesn't provide any error codes. David continues to work diligently toward a solution and while not yet resolved I have confidence that with David's persistance we will find a resolution More
quick turn around They took care of my problems with out a lot of hassle. I was able to wait on my vehicle and not lose my hold day. Thanks They took care of my problems with out a lot of hassle. I was able to wait on my vehicle and not lose my hold day. Thanks More
Typical Service Visit Excellent service. Excellent customer care. We are sold out to Duval Ford, both on the vehicle sales end as well as the service department. We frequen Excellent service. Excellent customer care. We are sold out to Duval Ford, both on the vehicle sales end as well as the service department. We frequently recommend Duval Ford to friends and relatives who may be looking for a car or truck. More