Duval Ford - Service Center

First Service My service representative was kind and curtious. I'm impressed with Bryan as well. They were both helpful and expressed they're consideration for me. My service representative was kind and curtious. I'm impressed with Bryan as well. They were both helpful and expressed they're consideration for me. More

Duval Ford has a Great Service Dept. I have been using Duval Service for years, because of the good quality of work and parts. It is a friendly atmosphere and they always treat you fair. I have been using Duval Service for years, because of the good quality of work and parts. It is a friendly atmosphere and they always treat you fair. More

Mystery noise eliminated This was my second service visit for a mysterious squeak coming from my dashboard. Finally someone determined that it was caused by a loose fastener This was my second service visit for a mysterious squeak coming from my dashboard. Finally someone determined that it was caused by a loose fastener on the sun visor. No more squeak! More

6 month check up, oil change, and complete check I didn't have anyone to pick me up, so I waited while my car was being checked. The waiting room was very nice and had everything anyone would need wh I didn't have anyone to pick me up, so I waited while my car was being checked. The waiting room was very nice and had everything anyone would need while waiting. It was very clean and had refreshments provided, both free and vending machines. My wait was not long, considering all that was checked out. More

Excellent Service I was met by staff when I arrived early who informed John of my arrival. John quickly wrote up the service ticket and directed me to the waiting area I was met by staff when I arrived early who informed John of my arrival. John quickly wrote up the service ticket and directed me to the waiting area. He kept me fully informed of the status of my service. I appreciated his professionalism and great customer service. More

Excellence in action! My service advisors David and John have always been very helpful and courteous! I love Duval Ford and will always bring my truck for service here. My service advisors David and John have always been very helpful and courteous! I love Duval Ford and will always bring my truck for service here. More

Good visit. I had a good experience. Richard took good care of me. I will be back in the future. I had a good experience. Richard took good care of me. I will be back in the future. More

Great service The service is wonderful and the techs are always nice helpful and informative. The only negatives were the tv in the waiting area was stuck on club h The service is wonderful and the techs are always nice helpful and informative. The only negatives were the tv in the waiting area was stuck on club house Mickie and there were no children present, please stick with the news or ESPN. The other negative was that it took another 30 minutes after I paid for all the services for my escape to be brought up so that I could leave. More

They Get It Right The First Time Best of the best customer service. Professional continuity sets Duval Ford apart from any competition. Setting industry standards whenever we need t Best of the best customer service. Professional continuity sets Duval Ford apart from any competition. Setting industry standards whenever we need them! Prompt and courteous. More

Since your inclusion of Richard Jordan service has greatly i Richard Jordan has brought back the benefits of Auto Butler that was part of my purchase deal, he and his crew have brought back what was lacking in s Richard Jordan has brought back the benefits of Auto Butler that was part of my purchase deal, he and his crew have brought back what was lacking in service at Duval Ford. More