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558 Reviews of Duval Ford - Service Center
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June 29, 2023
I am very happy with the service I received at Duval Ford, I went in as a result of a screw that had stuck in the side wall of my tire. The service manager (Toelken Andy) told me that he would attempt t Ford, I went in as a result of a screw that had stuck in the side wall of my tire. The service manager (Toelken Andy) told me that he would attempt to get a replacement tire by that afternoon it was about 12:3 0 when I stopped in. He called call me at about 2 pm for me to return to the shop, I missed the call. I just happened to go back in the next morning, my tire was replaced and I was on my way out in about an hour. I really appreciate the call and the speedy service not to mention the courtesy. More
by galnd5
Employees Worked With
Toelken Andy
June 28, 2023
Arlington area take a little extra time to come here instead of COGGIN because they really treat you like a person and I've been to Coggin and unless your there for a oil change your appointment means n instead of COGGIN because they really treat you like a person and I've been to Coggin and unless your there for a oil change your appointment means nothing to them. Even their parts dept staff will shut you down without even looking on the computer to see if your part is available if they think your model is to old. Twice DUVAL has proved to me Coggin is just to big for their britches and and doesnt care for their customers. I want to give a big shout out to Bruce Miller for his professional treatment and willingness to go the extra mile to help me, And a special shout out to the parts department for looking in the computer and seeing that they could get my dimmer switch button when COGGIN would not. More
by mustang2009
June 22, 2023
Top notch Quick lane service department. Service advisor Andy explained everything involved with my 150,000 mile maintenance. The courtesy ride wasavailable as soon as I checked in. Andy con Service advisor Andy explained everything involved with my 150,000 mile maintenance. The courtesy ride wasavailable as soon as I checked in. Andy contacted me concerning additional work I might want performed as he listened to my concerns and driving habits. He is one of the reasons I have been bringing my car to Duval Ford for 10 years. More
by dave110743
June 14, 2023
Best service in Jacksonville Florida by far these guys go above and beyond to make sure that you are completely satisfied above and beyond to make sure that you are completely satisfied More
by Woody
June 10, 2023
Everyone is always friendly and my service is always wonderful! I appreciate that they keep my service within the time frame they say my service will be completed. wonderful! I appreciate that they keep my service within the time frame they say my service will be completed. More
by nola-jones
Employees Worked With
June 09, 2023
Great Service Dept. couldn’t be happier outstanding dept. i buy my trucks there because of this dept couldn’t be happier outstanding dept. i buy my trucks there because of this dept More
by Jr
June 08, 2023
Been using Duval for many years. Sheila and the whole staff have always been great. Sheila and the whole staff have always been great. More
by richard
Employees Worked With
May 24, 2023
Best Ford Dealership around. Fair prices... Great service. I once went to the other ford dealership down the road. and for the service i wanted they wanted 600 bucks. This ford d Fair prices... Great service. I once went to the other ford dealership down the road. and for the service i wanted they wanted 600 bucks. This ford dealership same service. $110... and we compared the quote from the other to the one here and exact same!!!! More
by Walter
Employees Worked With
Allison was amazing!
