Duval Ford - Service Center

Turbo Cooler Hose Replacement Easy to drop off. Easy to pickup. Sheila was very professional. Surprised the part that was replaced was not under warranty. Every car should be Easy to drop off. Easy to pickup. Sheila was very professional. Surprised the part that was replaced was not under warranty. Every car should be run through the carwash after service. More

Great service My car would not start and ended up requiring a tow. I ended up riding to the dealership with the driver and was immediately met with helpful service. My car would not start and ended up requiring a tow. I ended up riding to the dealership with the driver and was immediately met with helpful service. Everything from repair to car rental went very smoothly. More

Richard Jordan was very professional and extremely helpful I was very satisfied after speaking with Richard Jordan. He explained everything and answered all of my concerns and questions in full and to my satis I was very satisfied after speaking with Richard Jordan. He explained everything and answered all of my concerns and questions in full and to my satisfaction More

The idea of what I needed was there but not the terminology I stopped by the dealership because my car key remote was not working after I had changed the car battery. I had no idea exactly what to say to help t I stopped by the dealership because my car key remote was not working after I had changed the car battery. I had no idea exactly what to say to help these guys understand what I needed. One guy(Michael Gigante) stood up to help. He said that he had little experience so he wasn't sure of how much help he would be. So another guy was looking for someone more experienced in deciphering what I needed. Michael had taken the time to try and figure out what the problem was, fixed it in less than two minutes and announced that based own his personal experience with his car, he put in the effort to try. I left the dealership with a huge smile because the fix was as simple as just turning the key multiple times. But I obviously had not figured that out on my own. So a huge thank you to Michael Gigante for fixing my simple yet complicated situation. More

Great experience I am very satisfied with my service. Every thing was explained in detail to ensure that I had a complete understand of the process of fixing my car. I am very satisfied with my service. Every thing was explained in detail to ensure that I had a complete understand of the process of fixing my car. More

Great Service Took care of my brake issue and even got me out for less than the quoted price. they also gave my car a free wash before bringing it to me. Super frie Took care of my brake issue and even got me out for less than the quoted price. they also gave my car a free wash before bringing it to me. Super friendly. I love this dealership! More

Service on s recall I really appreciated everything that Mike did for me very courteous and I was very pleased. Thank you Mike Gigante for all your help, I'll call you fi I really appreciated everything that Mike did for me very courteous and I was very pleased. Thank you Mike Gigante for all your help, I'll call you first More

Not just a slogan After having an extremely bad experience at a Dodge dealership with my last vehicle; my experiences with Duval Ford have been amazing. When things a After having an extremely bad experience at a Dodge dealership with my last vehicle; my experiences with Duval Ford have been amazing. When things aren't perfect, they work hard to make them perfect and customer satisfaction truly does seem to be their goal and not just a slogan. Special thanks to Mike Constantine for going the extra mile with my car. More

gtrat service great service made an appointment got there met Mike Foresto he took good care of our vehicle and we were done in about an hour great service made an appointment got there met Mike Foresto he took good care of our vehicle and we were done in about an hour More

Exceptional We had some problem with our 2015 F150 as we were traveling home. We appeared literally on the doorstep of the Duval Ford service . The service advis We had some problem with our 2015 F150 as we were traveling home. We appeared literally on the doorstep of the Duval Ford service . The service advisor, John Ronde, listened to our plight and took our truck in, we were towing a travel trailer and they were able to accommodate us on property while repairs were made overnight. While at the dealership, I saw sales man ,Keith Bedsloe, and started conversation about purchasing a 2018 F150. We were able to complete a sale and finished up with finance, Dan Espie. All personal were great, they even transfered equipment from my 2015 F150 to my new 2017 F150 ( brake controller and camera system for my trailer). I can not say enough about the quality of service I received. More