556 Reviews of Duval Ford - Service Center
Part of the family Jenna took care of me yesterday and helped get my truck in and out in an hour, nothing to upsell, just what I needed. Thanks! Jenna took care of me yesterday and helped get my truck in and out in an hour, nothing to upsell, just what I needed. Thanks! More
Beautiful dealership, professional staff! My truck was in for a check engine light and my service adviser Michael "Sabado" Gigante was very knowledgeable and professional! Truck was returne My truck was in for a check engine light and my service adviser Michael "Sabado" Gigante was very knowledgeable and professional! Truck was returned cleaner than when I came in and problem solved, Duval Ford is my dealer for life! More
Service and professionalism/care Knowledge outstanding. Service quality and personal treatment is very important in today's customer satisfaction, I was greeted with respect, care, and concerns. I was asked Service quality and personal treatment is very important in today's customer satisfaction, I was greeted with respect, care, and concerns. I was asked about my purpose for the visit, and expected services. I was also provided opportunity to selection available options, and given upfront cost estimates. The service associates were kind, courteous, well groomed, and had product knowledge. The waiting facilities were very clean and pleasant, I'm proud to be a Duval ford customer!! More
Excellent Service the service dept took care of every concern in a timely manner. Renee was excellent to work with and kept me informed every step of the way and went a the service dept took care of every concern in a timely manner. Renee was excellent to work with and kept me informed every step of the way and went above and beyond to put me at ease. I would absolutely request Renee again when I need service. More
Service visit John did a great job making sure everything was taken care of. While my car was in for service. Want to thank him for all his hard work John did a great job making sure everything was taken care of. While my car was in for service. Want to thank him for all his hard work More
Fast, Friendly Service. This location is close to my home, so I’ve visited more than once. Kayla Burt was by far the best associate I’ve encountered. She was friendly, accomm This location is close to my home, so I’ve visited more than once. Kayla Burt was by far the best associate I’ve encountered. She was friendly, accommodating, knowledgeable & pleasant. I look forward to working with her again & feel comfortable leaving my vehicle at this location. More
AMAZING Mike Gigante was more than helpful he didn’t treat me like a customer he treated me like Family . I will forever be thankful for his hard work and ded Mike Gigante was more than helpful he didn’t treat me like a customer he treated me like Family . I will forever be thankful for his hard work and dedication him and his team did to make sure that I was satisfied. I was more than satisfied I was extremely grateful and thankful for EVERYTHING they did from the communication about my vehicle, to them handling my vehicle. They treated my car like it was their own. I have been with Ford for years my family has been with Ford for years. Even when I got my car back Mike rode with me personally to test out the car to make sure everything was done and done correctly. I will forever be a Ford customer no a FORD FAMILY Memeber . Thank you Again Mike for everything you have done for me. More
Great Casey Hoffman was very helpful with placing the ticket. She accommodated me afterwards with an oil change and answer all my questions. Very pleasant a Casey Hoffman was very helpful with placing the ticket. She accommodated me afterwards with an oil change and answer all my questions. Very pleasant and I can tell she can go the extra mile for the customers! I More
Routine Maintenance Came in for an oil change and tire rotation. As always, Jenna made sure everything was done in a quick, timely manner and took the initiative to have Came in for an oil change and tire rotation. As always, Jenna made sure everything was done in a quick, timely manner and took the initiative to have my truck cleaned without my request. ALWAYS top quality service at Big #1 Duval Ford! More
Friendly & Efficient David Leon was very knowledgeable and kind. He treated me with respect and was very helpful. Brad, my service technician has always been a great David Leon was very knowledgeable and kind. He treated me with respect and was very helpful. Brad, my service technician has always been a great person to work with! Thanks More