564 Reviews of Duval Ford - Service Center
The services I received was excellent I felt they really cared about your concern . They were on time as indicated. I would recommend a friend for sales and service at this dealer. I felt they really cared about your concern . They were on time as indicated. I would recommend a friend for sales and service at this dealer. More
Beat experience John Rhode is a wonderful Service Advisor. He is patient and willing to help. He is always prepared to explain everything in a way that is easy to und John Rhode is a wonderful Service Advisor. He is patient and willing to help. He is always prepared to explain everything in a way that is easy to understand and makes you feel comfortable that you have chosen the right place to fix your vehicle. More
Very nice folks....ALL! Took my RV in and had it fixed the next day. Full detailed explanation of repair. Even put up with my crappy jokes. Awesome team! Took my RV in and had it fixed the next day. Full detailed explanation of repair. Even put up with my crappy jokes. Awesome team! More
Relaxing while I wait Ford has done a 100 degree turn around, I never mind waiting to get my oil change, they now have a spacious waiting room with big screens, a cute play Ford has done a 100 degree turn around, I never mind waiting to get my oil change, they now have a spacious waiting room with big screens, a cute play room and great coffee that’s actually always hot and with a variety of creamers and condiments. Service guys are so pleasant and thorough with my truck as usual. More
recall The dealer said it was going to be 2 to 3 hours it was done in 1 hour and half it was great saved me time thank you and waiting room and coffee is per The dealer said it was going to be 2 to 3 hours it was done in 1 hour and half it was great saved me time thank you and waiting room and coffee is perfect. More
Customer friendly Having to get your vehicle serviced is not something to look forward to, but Duval Ford has a service department that makes the experience easier. Having to get your vehicle serviced is not something to look forward to, but Duval Ford has a service department that makes the experience easier. More
Great Always get great service from the service department. John is the best service advisor. I always ask for him when my car needs service. I won’t take Always get great service from the service department. John is the best service advisor. I always ask for him when my car needs service. I won’t take my car anywhere else. More
Prompt service The service department got me in & out in a timely manner. They were very efficient. Exceptional service. Susan Moore went over & above to see that my The service department got me in & out in a timely manner. They were very efficient. Exceptional service. Susan Moore went over & above to see that my needs were met. More
Recall issue repair From the call to have the factory recall issue repaired to the actual repair i had the felling I was a valued customer. Much better service than the From the call to have the factory recall issue repaired to the actual repair i had the felling I was a valued customer. Much better service than the Ford dealer on Atlantic Blvd. More
Service experience Went in for an oil change. The quick service area was booked so the service writer took my truck back to the truck shop so we could get seen sooner. Went in for an oil change. The quick service area was booked so the service writer took my truck back to the truck shop so we could get seen sooner. Being proactive! That's a good employee More